21
Problem
Cause/Remedial action/Suggestions
The machine will not
start; no displays
light up
– Is the plug plugged in?
– Is the socket faulty? Does it contain a fuse?
The appliance does
not start when Start/
Pause is pressed
– Is the lid closed properly?
– Is the button lock activated? To unlock it, press and hold the two
buttons with the key symbol at the same time for at least 3 sec-
onds. The key symbol goes out in the display.
Washing machine
stops during a pro-
gramme, Start/
Pause display flash-
es
– Is rinse hold activated? Press Start/Pause or start draining to
end the programme.
– The programme has been changed. Reselect the programme
and start it.
– Was the programme interrupted and the lid opened? Close the
lid and restart the programme.
– Are any fault displays lit up?
– Check the water supply and hose.
Remains of deter-
gent in the detergent
dispenser after
washing
– Is the detergent dispenser inserted correctly?
– Is the filter in the supply hose blocked?
Intense noise, vibra-
tions and "wander-
ing" during spinning.
– Is the washing machine level? Has it been installed correctly?
– Transportation safety device removed?
Spin result not satis-
factory.
Laundry wet/too
damp.
The appliance has an unbalanced load detection system. If it has
been loaded with heavy individual items (e.g. a bathrobe), the spin
speed is automatically reduced to protect the machine. If neces-
sary, the spin cycle is stopped (see also the "Imbalance during
spinning" section below).
– Add some light items of laundry and repeat the spin programme.
– Excessive foaming can prevent spinning. Start "Rinse and spin”.
Avoid using excessive quantities of detergent.
– Has a low spin speed been set?
