5
General Information
Greenstar Utility
ErP
– 6 720 821 750 (2018/04)
2.2
Energy efficiency
Energy efficiency information is given in the Installation,
Commissioning and Servicing Instructions supplied with the
appliance.
2.3
Servicing
The Service Checklist can be found at the rear of the boiler’s
installation instructions. It will be required in the event of any
guarantee work and may be required by the local Building
Control Inspector.
▶ The appliance should be serviced annually by a competent,
qualified person, such as a Worcester service engineer or
other OFTEC registered engineer, unless the installation
conditions and usage demand more frequent services.
▶ Ensure that the service engineer completes the Service
Record, at the rear of the Installation, Commissioning and
Servicing Instruction manual, after each service.
▶ Have any work carried out by a competent, qualified
person, Worcester service engineer or other OFTEC
registered engineer.
▶ Always use original spares, to help maintain the efficiency,
safety and reliability of the appliance.
2.4
Maintaining your appliance
Your new appliance represents a long term investment in a
reliable, high quality product.
Wipe the appliance casing with a soft clean cloth. Please do not
use chemical cleaning products which may damage the paint
finish.
In order to realise its maximum working life, and to ensure it
continues to operate at peak efficiency and performance, it is
essential that servicing and maintenance checks are performed
at least once a year by an OFTEC engineer or other suitably
qualified person.
If you would like to know more about servicing options from
Worcester, Bosch Group, please visit worcester-bosch.co.uk.
Please tick the appropriate box on your warranty registration
card for further details of the Worcester, Bosch Group Service
Contract.
When your appliance requires servicing please contact a
Worcester, Bosch Group contact centre (see rear cover,
appointments).
In addition to the service contract we are pleased to offer a one-
off annual service or breakdown call out for your appliance.
Maintenance tips
•
Regularly check the oil level in the oil storage tank.
•
Regularly check the water pressure.
•
Do not obstruct the flue outlet or the air inlet.
•
Use in hard water areas:
– In exceptionally hard water areas a device to prevent
scale formation may be fitted. Installation of a scale
inhibitor assembly should be in accordance with the
requirements of the local water company. An isolating
valve should be fitted to allow for servicing.
Ensure that the service engineer completes
the Service Record after each service.
Important note:
▶ If you have to add water regularly in your
heating system, call a qualified
professional.
