Troubleshooting
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17 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
Cause and troubleshooting
Creasing.
The load is too large.
The laundry lies in the drum for too long after drying.
1.
Remove the laundry from the drum as soon as the
drying programme has finished.
2.
Spread the items of laundry for cooling.
Unsuitable programme for the type of fabric.
▶
Set the suitable programme for the type of fabric.
Easy-Care fabrics are dried for too long.
Spin noise during the
drying phase.
Thermal spinning is active.
The drying time is too
long.
The ambient temperature is greater than 30 °C.
▶
Ensure that the ambient temperature is lower than
30 °C.
Insufficient air circulation at the appliance's installation
location.
▶
Ventilate the appliance's installation location.
Fluff has accumulated in the drum.
▶
Run the
Drum Care
programme without any
laundry or detergent.
Odours have formed
in the appliance.
Humidity and detergent residue may promote the
formation of bacteria.
▶
▶
If you are not using the appliance, leave the door
and detergent drawer open so that residual water
can evaporate.