en
Troubleshooting
66
Troubleshooting
19 Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
Cause and troubleshooting
The display goes out
and
Start/Reload
flashes.
Energy-saving mode is active
▶
Press any button.
a
The symbol lights up again.
"E:36 / -25 / -26"
Drain pump is blocked.
▶
"Cleaning the drain pump", Page 60
"E:38 / -25 / -26"
Drain pump is blocked.
▶
if the fault is displayed again,
▶
"Cleaning the drain pump", Page 60
Inlet opening of the rubber gasket is blocked.
▶
"Cleaning the intake opening in the rubber gas-
All other error codes.
Malfunction
▶
Call the after-sales service.
→
Water cooling
To protect the wastewater pipes, the hot detergent
solution is cooled before being drained.
▶
Wait until the detergent solution has cooled down.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.