Troubleshooting
en
67
Fault
Cause and troubleshooting
The programme does
not start.
You have not pressed
Start/Reload
.
▶
Press
Start/Reload
.
Door is not closed.
1.
Close the door.
2.
Press
Start/Reload
to start the programme.
Childproof lock is activated.
▶
"Deactivating the childproof lock", Page 50
Finish in
is activated.
▶
Check whether
Finish in
is activated.
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
Start/Reload
to start the programme.
The detergent drawer has not been pushed in as far
as it can go.
▶
Push the detergent drawer in as far as it will go.
The pump for the intelligent dosing system is blocked.
1.
Switch off the appliance.
2.
Clean the pump unit.
→
"Cleaning the detergent drawer", Page 58
3.
If this indicator appears again, call our after-sales
service.
→
Note:
You can start the washing programme if you de-
activate the intelligent dosing system and dose manu-
ally.
→
The door cannot
be opened.
Rinse Hold
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
Start/Reload
.
"Resuming the programme when the programme
status is Rinse Hold", Page 49
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
"Cancelling the programme", Page 49
Water level is too high.
▶
Start the
Drain
programme.
Power failure.