Troubleshooting
en
53
Fault
Cause and troubleshooting
The spin programme
does not start.
Note:
Where possible, mix large and small items in
the drum. Different sized items of laundry distribute
themselves better during the spin cycle.
▶
Start the programme.
Rushing, hissing
noise.
Water is flushed under pressure into the detergent
drawer.
▶
Not a fault – normal operating noise.
Longer, whirring noise
before the start of the
wash cycle or fabric
softening.
Intelligent dosing system dispenses detergent or care
products.
▶
Not a fault – normal operating noise.
Brief whirring noise
after switching on the
appliance.
Intelligent dosing system carries out a function test.
▶
Not a fault – normal operating noise.
Loud noises during
the spin cycle.
Appliance is not correctly aligned.
▶
"Aligning the appliance", Page 15
The appliance feet are not fixed.
▶
Secure the appliance feet.
→
"Aligning the appliance", Page 15
Transit bolts have not been removed.
▶
"Removing the transit bolts", Page 13
.
Banging noises, rat-
tling in the drain
pump.
Foreign bodies have got into the drain pump.
▶
"Cleaning the drain pump", Page 42
Slurping, rhythmical
suction noise.
The drain pump is active, the detergent solution is
pumped out.
▶
Not a fault – normal operating noise.
Creasing.
The spin speed is too high.
▶
The next time you run a wash cycle, set a lower
spin speed.
The load is too large.
▶
The next time you run a wash cycle, reduce the
amount of laundry being loaded.
Unsuitable programme for the type of fabric.
▶
Select the programmes that are suitable for the
type of fabric.
The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.
A low spin speed is selected.
▶
The next time you run a wash cycle, set a higher
spin speed.
▶
Start the programme.
