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Faults and what to do about them.
32
Faults and what to do about them.
Faults
Cause/remedy
Water is leaking from the
appliance.
■
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
The appliance is not filling
with water.
Detergent is not being
dispensed.
■
Has the
Start button
been pressed?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter.
■
Is the supply hose kinked or trapped?
The door will not open.
■
The safety function is active. Do you want to cancel the programme?
■
Is
$
Rinse Stop
* selected (no final spin)?
■
Can the door only be opened by the emergency release?
The programme will not
start.
■
Has the
Start button
been pressed to pause the programme?
■
Is the door closed?
The water is not draining.
■
Is
$
Rinse Stop
* selected (no final spin)?
■
Clean the drain pump.
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
■
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■
Has the additional programme setting for
p
Easy-Iron
* been selected?
■
Is the selected speed too low?
The spin cycle starts up
several times.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance.
Residual water in the care
product dispenser.
■
Not a fault – the effectiveness of the care product is not affected.
■
If necessary, clean the insert and detergent drawer.
Odours or greasy depos-
its in the washing
machine.
■
Run the
Cottons 90 °C
programme without any laundry.Use standard
detergent for this.
Foam leaking from the
detergent drawer.
■
Have you used too much detergent? Mix one tablespoon of fabric softener
with 1/2 litre of water and pour into compartment
II
(not for outdoor cloth-
ing or items made with down). Use less detergent in the next wash cycle.
Loud noises, vibrations
and machine “wander-
ing” during the spin cycle.
■
Is the appliance level? Make the appliance level.
■
Are the appliance's feet secured? Secure the appliance's feet.
■
Have the transportation braces been removed? Remove the transportation
braces.
Noises during spin and
drain cycles.
■
* Depends on the model
