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VideoJet X10

Appendix | en

111

Bosch Security Systems

Installation and Operating Manual

V3.0 | 2007.09

Appendix

8.1

Troubleshooting

If you are unable to resolve a malfunction, please contact your supplier or systems integrator,
or go directly to Bosch Security Systems Customer Service.
You can view a range of information about your unit version on the

Version Information

page

(see

Abschnitt 5.31 Version Information

, Seite 85). Make a note of this information before

contacting Customer Service. You can download an internal maintenance log from the unit on
the

Maintenance

page if you wish to send it to Customer Service by e-mail (see

Abschnitt 5.35.4 Maintenance log

, Seite 92).

The following tables are intended to help you identify the causes of malfunctions and correct
them where possible.

Summary of Contents for VideoJet X10

Page 1: ...VideoJet X10 Network Video Server en Installation and Operating Manual ...

Page 2: ......

Page 3: ...erview of Functions 13 3 4 Connections on the Front Panel 16 3 5 Connections on the Rear Panel 17 4 Installation 19 4 1 Preparations 19 4 2 Mounting 19 4 3 Connections 20 4 4 Power On Power Off 25 4 5 Setup Using the Configuration Manager 25 5 Configuration Using a Web Browser 27 5 1 Connecting 27 5 2 Configuration Menu 29 5 3 Identification 31 5 4 Camera Name 31 5 5 Display Stamping 32 5 6 Passwo...

Page 4: ...1 Operation with Microsoft Internet Explorer 95 6 2 The LIVEPAGE 97 6 3 Saving Snapshots 100 6 4 Recording Video Sequences 100 6 5 Running Recording Program 100 6 6 The RECORDINGS Page 101 6 7 Backup 104 6 8 Installing the Player 105 6 9 Hardware Connections Between Video Servers 106 6 10 Operation Using Software Decoders 108 7 Maintenance and Upgrades 109 7 1 Testing the Network Connection 109 7 ...

Page 5: ...VideoJet X10 Table of Contents en 5 Bosch Security Systems Installation and Operating Manual V3 0 2007 09 10 Specifications 125 10 1 Unit 125 10 2 Protocols Standards 126 11 Index 127 ...

Page 6: ...6 en Table of Contents VideoJet X10 V3 0 2007 09 Installation and Operating Manual Bosch Security Systems ...

Page 7: ... signals over data networks Ethernet LAN Internet There are various memory options for recording the images captured by the connected camera The unit is intended for use with CCTV systems Various functions can be triggered automatically by incorporating external alarm sensors Other applications are not permitted In the event of questions concerning the use of the unit which are not answered in thi...

Page 8: ...irements of EU Directives 89 336 Electromagnetic Compatibility and 73 23 amended by 93 68 Low Voltage Directive 1 5 Rating Plate For exact identification the model name and serial number are inscribed on the bottom of the housing Please make a note of this information before installation if necessary so as to have it to hand in case of questions or when ordering spare parts ...

Page 9: ...o rain or moisture if foreign bodies have penetrated the unit after long storage under adverse conditions or after exposure to extreme stress in transit 2 2 Installation and Operation The relevant electrical engineering regulations and guidelines must be complied with at all times during installation Relevant knowledge of network technology is required to install the unit Before installing or oper...

Page 10: ...10 en Safety Information VideoJet X10 V3 0 2007 09 Installation and Operating Manual Bosch Security Systems ...

Page 11: ...ick Installation Guide Product CD with the following content Quick Installation Guide Manual System Requirements document Further documentation on Bosch Security Systems products Configuration Manager MPEG ActiveX control Player and Archive Player DirectX control Microsoft Internet Explorer Sun JVM Adobe Acrobat Reader i NOTICE Check that the delivery is complete and in perfect condition Have your...

Page 12: ... 3 Additional Operational Requirements Microsoft Internet Explorer version 6 0 or higher or Receiver software for example VIDOS version 3 11 or higher or Bosch Video Management System or MPEG 4 compatible hardware decoder from Bosch Security Systems for example VIP XD as a receiver and connected video monitor For playing back recordings connection to storage medium i NOTICE Also note the informati...

Page 13: ... Receiver Compatible MPEG 4 enabled hardware decoders such as VIP XD can be used as receivers Computers with decoding software installed such as VIDOS or computers with the Microsoft Internet Explorer Web browser can also be used as receivers 3 3 3 Video Encoding The VideoJet X10 uses the MPEG 4 video compression standard Thanks to efficient encoding the data rate remains low even with high image ...

Page 14: ...alled up from the VideoJet X10 stored on the computer s hard drive or displayed in a separate browser window in JPEG format 3 3 10 Recordings Various local memory options enable the VideoJet X10 to be used as a digital VCR The VideoJet X10 supports ANR technology which guarantees seamless recording without gaps via VIDOS NVR even during network failures A connection to an appropriately configured ...

Page 15: ...pactFlash cards of up to 8 GB for local storage Optional integrated robust hard drive for local storage USB interfaces for future WAN or WLAN connections Transparent bidirectional data channel via RS232 RS422 RS485 serial interface Configuration and remote control of all internal functions via TCP IP also secured via HTTPS Password protection to prevent unauthorized connection or configuration cha...

Page 16: ... video input BNC socket for connecting the video source 3 Audio In audio line input 3 5 mm stereo socket for connecting an audio line input signal 4 Audio Out audio line output 3 5 mm stereo socket for connecting an audio line output signal 5 Connect LED flashes green when the unit is connected to a video 6 HDD LED flashes orange when hard drive activity is detected only on units with a hard drive...

Page 17: ...system 10 ETH 2 LED lights up yellow when the unit is connected to the network via ETH 2 11 Terminal block for alarm inputs relay outputs serial interface and power supply 12 Power On LED lights up green when ready for operation 13 Factory reset button to restore factory default settings 14 Compact Flash slot for a CF card type I or type II 15 SFP LED lights up yellow when the unit is connected vi...

Page 18: ...18 en Product Description VideoJet X10 V3 0 2007 09 Installation and Operating Manual Bosch Security Systems ...

Page 19: ...y mounted to walls below ceilings or other load bearing locations using the four drillings in the unit s base CAUTION The unit is intended for use indoors or in housings Select a suitable location for installation that guarantees to meet the environmental conditions The ambient temperature must be between 30 and 60 C 22 and 140 F The relative humidity must not exceed 95 The VideoJet X10 generates ...

Page 20: ...e complied with in all cases The stereo plugs must be connected as follows 1 Connect an audio source with line level to the Audio In socket of the VideoJet X10 with a 3 5 mm stereo plug 2 Connect a unit with line in connection to the Audio Out socket of the VideoJet X10 with a 3 5 mm stereo plug 4 3 3 Network You can connect the VideoJet X10 to a 10 100 Base T network using a standard UTP category...

Page 21: ...Jet X10 supports high performance CF cards with a storage capacity of up to 8 GB Playing back recordings is also possible using a different VideoJet X10 a VideoJet X20 or a VideoJet X40 1 Carefully slide the CF card top side down into the slot as far as it will go 2 To remove the CF card push the eject button to its right and then take out the card CAUTION Only laser class 1 transceivers are appro...

Page 22: ...uts on the orange terminal block see Abschnitt 8 7 Terminal Block Seite 117 The alarm inputs are used to connect to external alarm devices such as door contacts or sensors When configured appropriately an alarm device can for example trigger the VideoJet X10 to automatically establish a connection with a remote station A zero potential make contact or switch can be used as the actuator X Connect t...

Page 23: ...ovides information on the operational state of the unit and signals a unit defect see Abschnitt 8 4 LEDs Seite 115 You can connect an additional two color LED to the VideoJet X10 as a remote indicator This provides the same information as the integrated Connect LED A remote indicator can be useful if the VideoJet X10 is installed at a location that is difficult to access or see for example in a ca...

Page 24: ...pped To keep the internal clock running when the engine is off you can connect the VideoJet X10 directly to the car battery via the BP and GND contacts The correct time is crucial for evaluating local recordings 1 Connect the plus line on the car battery to the BP terminal on the orange terminal block 2 Connect the minus line on the car battery to the GND terminal on the orange terminal block 3 No...

Page 25: ... transmitted over the network 4 5 Setup Using the Configuration Manager The Configuration Manager program can be found on the product CD contained in the scope of delivery This program allows you to implement and set up new video servers in the network quickly and conveniently 4 5 1 Installing the Program 1 Insert the CD into the computer s CD ROM drive 2 If the CD does not start automatically ope...

Page 26: ...ings are displayed 4 In the IP address field enter the required IP address for example 192 168 0 10 and click the Set button at the bottom right of the window The new IP address is valid the next time you start the unit 5 If required enter a new subnet mask and additional network data 4 5 3 Reboot You can trigger the reboot directly with the assistance of the Configuration Manager X Right click th...

Page 27: ... 6 0 or higher Screen resolution 1 024 768 pixels 16 or 32 bit color depth Installed Sun JVM 5 1 2 Installing MPEG ActiveX To allow the live video images to be played back suitable MPEG ActiveX software must be installed on the computer If necessary you can install the program from the product CD supplied 1 Insert the product CD into the computer s CD ROM drive If the CD does not start automatical...

Page 28: ...factory 192 168 0 1 1 Start the Web browser 2 Enter the VideoJet X10 s IP address as the URL The connection is established and after a short time you will see the LIVEPAGE with the video image 5 1 4 Maximum Number of Connections If you do not connect the unit may have reached its maximum number of connections Depending on the unit and network configuration each VideoJet X10 can have up to 25 Web b...

Page 29: ...cause communication via the network is not enabled until the Identity and Password parameters have been set and successfully authenticated see Section 5 28 17 Authentication page 80 5 2 Configuration Menu The SETTINGS page provides access to the configuration menu which contains all the unit s parameters arranged in groups You can view the current settings by opening one of the configuration scree...

Page 30: ...t window margin The corresponding submenu is displayed 2 Click one of the entries in the submenu The Web browser opens the corresponding page 5 2 3 Making Changes Each configuration screen shows the current settings You can change the settings by entering new values or by selecting a predefined value from a list field X After each change click Set to save the change CAUTION Save each change with t...

Page 31: ...mera name makes it easier to identify the remote camera location in the event of an alarm for example It will be displayed in the video screen if configured to do so see Section 5 5 1 Camera name stamping page 32 The camera name makes the task of administering cameras in larger video monitoring systems easier for example using the VIDOS or Bosch Video Management System programs 5 4 1 Camera 1 Ente...

Page 32: ... for the desired position 5 5 2 Time stamping This field sets the position of the time overlay It can be displayed at the Top at the Bottom or at a position of your choice that you can then specify using the Custom option Or it can be set to Off for no overlay information 1 Select the desired option from the list 2 If you select the Custom option additional fields are displayed where you can speci...

Page 33: ...essage Enter the message to be displayed in the image in the event of an alarm The maximum text length is 31 characters 5 5 5 Video watermarking Select On if you wish the transmitted video images to be watermarked After activation all images are marked with a green W A red W indicates that the sequence live or saved has been manipulated ...

Page 34: ...e is the lowest authorization level It can only be used to view the live video image and switch between the different live image displays 5 6 2 Password You can define and change a separate password for each user name if you are logged in as service or if the unit is not password protected Enter the password for the selected user name here 5 6 3 Confirm password Enter the new password a second tim...

Page 35: ...r example it is only possible to identify and correctly evaluate simultaneous recordings when all units are operating on the same time 1 Enter the current date Since the unit time is controlled by the internal clock there is no need to enter the day of the week it is added automatically 2 Enter the current time or click the Synchr PC button to copy your computer s system time to the VideoJet X10 5...

Page 36: ...by clicking an entry in the table The entry is selected 6 Clicking the Delete button will remove the entry from the table 7 Select other values from the list fields below the table to change the entry Changes are made immediately 8 If there are empty lines at the bottom of the table for example after deletions you can add new data by marking the row and selecting required values from the list fiel...

Page 37: ...aturation 0 255 You can use this function to adjust the color saturation so as to make the reproduction of colors on your monitor as realistic as possible 5 10 3 Brightness 0 255 You can use this function to adapt the brightness of the video image to your working environment 5 10 4 Low pass filter 0 255 You can use this function to filter very fine noise from the image This reduces and optimizes t...

Page 38: ...e available each giving priority to different perspectives Profile 1 Low bandwidth CIF High quality for low bandwidth connections resolution 352 288 240 pixels Profile 2 Low delay 2 3 D1 High quality with low delay resolution 464 576 480 pixels Profile 3 High resolution 4CIF D1 High resolution for high bandwidth connections resolution 704 576 480 pixels Profile 4 DSL For DSL connections with 500 k...

Page 39: ...al items of information regarding data transmission are displayed and continually updated 1 Click a tab at the bottom to select the associated stream 2 Select the desired setting from the list 5 11 2 Preview for Select which video data stream should be displayed in the previews You can deactivate the display of the video images if the performance of the computer is affected too strongly by the dec...

Page 40: ...e is then displayed in the list of available profiles in the Active profile field CAUTION The profiles are rather complex They include a large number of parameters that interact with one another so it is generally best to use the default profiles Change the profiles only once you are fully familiar with all the configuration options i NOTICE All parameters combine to make up a profile and are depe...

Page 41: ...mages per second is displayed next to the text field 5 12 4 Video resolution Here you can select the desired resolution for the MPEG 4 video image The following resolutions are available QCIF 176 144 120 pixels CIF 352 288 240 pixels 1 2 D1 352 576 480 pixels 2CIF 704 288 240 pixels 4CIF D1 704 576 480 pixels 2 3 D1 464 576 480 pixels 5 12 5 Default Click Default to return the profile to the facto...

Page 42: ...matically adjusts to the optimum combination of movement and image definition focus Selecting Manual allows you to set a value between 4 and 31 on the slide control The value 4 represents the best image quality with if necessary a lower frame refresh rate depending on the settings for the maximum data rate A value of 31 results in a very high refresh rate and lower image quality 5 12 10 I frame qu...

Page 43: ...nput is closed at the time of delivery 5 13 1 75 Ohm termination Select Off if the video signal is to be looped through 5 13 2 Source type To allow VCRs to be connected as a video source you can change the characteristic of the video source from the preset value of Camera to VCR VCRs require a more tolerant setting for the internal PLL as a result of jitter effects caused by the mechanical compone...

Page 44: ...nts Your changes are effective immediately If you connect via Web browser you must activate the audio transmission on the Livepage Configuration page see Section 5 32 Livepage Configuration page 86 For other connections the transmission depends on the audio settings of the respective system 5 14 1 Line In 1 You can set the line input gain Make sure that the display does not go beyond the green zon...

Page 45: ...rge 704 576 480 pixels 4CIF 5 15 2 File name You can select how file names will be created for the individual images that are transmitted Overwrite The same file name is always used and any existing file will be overwritten with the current file Increment A number from 000 to 255 is added to the file name and automatically incremented by 1 When it reaches 255 it starts again from 000 Date time suf...

Page 46: ...server Enter zero if you do not want any images to be sent 5 15 4 FTP server IP address Enter the IP address of the FTP server on which you wish to save the JPEG images 5 15 5 FTP server login Enter your login name for the FTP server 5 15 6 FTP server password Enter the password that gives you access to the FTP server 5 15 7 Path on FTP server Enter the exact path on which you wish to post the ima...

Page 47: ... Video Recording Manager VRM control all recording when accessing an iSCSI system The VRM is an external program for configuring recording tasks for video servers For further information please contact your local customer service at Bosch Security Systems 5 16 1 Type Select the desired storage medium to subsequently configure the recording parameters If you select VRM the Video Recording Manager w...

Page 48: ... system and set the configuration parameters 5 17 1 iSCSI IP address 1 Enter the IP address of the required iSCSI target here 2 Click the Read button The connection to the IP address will be established The iSCSI LUN Map field contains the corresponding logical drives i NOTICE The storage system selected must be available on the network and completely set up Amongst other things it must have an IP...

Page 49: ...xactly with the configuration of the iSCSI system 1 Enter the required data into the corresponding fields 2 Click the Set button The VideoJet X10 will now use this data to try and connect to the required drive As soon as a connection has been established the selected drive is used for recordings 5 17 3 Target IP address Enter the IP address of the required iSCSI target here 5 17 4 Target node Ente...

Page 50: ...firm the decoupling of the current user The drive is released and can now be connected to the VideoJet X10 5 17 10 Storage Information The status of the currently selected storage medium and the data throughput are displayed here for information You cannot change any of these settings 1 Click Log to view a status report with logged actions A new window will open 2 In this window click Clear to del...

Page 51: ... as size and type of video recording can be specified for the partition Modifying these parameters leads to reorganization during which stored data is lost The partition is listed in the table on the Partitioning page together with the number of the video input Camera its partition name alarm tracks type and size In addition the page provides you with an overview of the drive data for example tota...

Page 52: ...tart the assistant for creating partitions The first window appears 2 You should always first read the information text in the upper section of the window 3 Click in the text fields to enter values or use the other controls that are available such as buttons checkboxes or list fields 4 Click the Next button at the bottom of the window to continue with the next step 5 Click the Back button at the b...

Page 53: ...ngs are now transferred to the unit and subsequently become effective 5 18 3 Partition status The Partition status window provides you with an overview of the current partition configuration No changes can be made here 1 Click the partition in the list in order to select it 2 Click the Partition status button A new window with the entries for the partition is opened 3 Click OK to close the window ...

Page 54: ... partition button A new window with the entries for the partition is opened 3 Make the desired changes 4 Click the Set button to save the modifications 5 18 5 Partition name You can enter a new name for the partition 5 18 6 Partition number The partition number number of the video input is displayed for information purposes CAUTION All modifications result in the reorganization of the partition an...

Page 55: ...erwritten until an alarm is actually triggered Recording occurs on the segment only for the duration of the preset post alarm time and a new segment is subsequently used in the same manner Select the number of alarm tracks to be used in the partition One alarm event can be recorded in each alarm track Accordingly the number of alarms entered can be recorded and archived A partition can contain a m...

Page 56: ...eated at any time X Click the Delete all partitions button The display retains the line containing the number the partition name is deleted and 0 is specified as the size CAUTION Check the recordings before deleting and back up important sequences on the computer s hard drive CAUTION Deleting a partition causes reorganization of the entire hard drive and all sequences stored on it are therefore lo...

Page 57: ...age 59 1 Click one of the tabs to edit the corresponding profile 2 Click the Default button to return all settings to their default if appropriate 3 Click the Copy settings button if you want to copy the currently visible settings to other profiles A new window will open and you can select the profiles in which you want to copy the settings 4 For each profile click the Set button to save the setti...

Page 58: ...ing during the post alarm time see Section 5 11 Encoder Profile page 38 The Standard profile option adopts the selection for continuous recordings at the top of the page 5 19 6 Alarm input Motion alarm Video loss alarm Here you can select the alarm sensor that is to trigger a recording i NOTICE The recording profile can deviate from the standard setting Active profile and is only used during an ac...

Page 59: ...ion to the normal weekdays you can define holidays that are not in the standard weekly schedule on which recordings are to apply This allows you to apply a schedule for Sundays to other days with dates that fall on varying weekdays 1 Click the profile you want to link in the Time Periods field 2 Click in a field in the table hold down the mouse button and drag the cursor over all the periods to be...

Page 60: ...he Delete button A new window will open 2 Click the date you wish to delete 3 Click OK The item will be deleted from the table and the window will close 4 The process must be repeated for deleting additional days 5 20 3 Time Periods You can change the names of the recording profiles 1 Click a profile and then the Rename button 2 Enter your chosen name and then click the Rename button again 5 20 4 ...

Page 61: ...he VideoJet X10 5 21 1 Alarm input Select Active high if the alarm is to be triggered by closing the contact Select Active low if the alarm is to be triggered by opening the contact 5 21 2 Name You can enter a name for each alarm input which is then displayed below the icon for the alarm input on the LIVEPAGE if configured correctly see Section 5 32 Livepage Configuration page 86 ...

Page 62: ...nects to a pre defined IP address in the event of an alarm By setting Follows input 1 the unit maintains the connection that has been automatically established for as long as an alarm exists on alarm input 1 5 22 2 Number of destination IP address Specify the numbers of the IP addresses to be contacted in the event of an alarm The unit contacts the remote stations one after the other in the number...

Page 63: ...which unit is being used as the receiver you can select the analog video output to which the signal should be switched If the destination unit is unknown it is advisable to select the First available option In this case the image is placed on the first free video output This is an output on which there is no signal The connected monitor only displays images when an alarm is triggered If you select...

Page 64: ... Select the On option to automatically re establish a connection to one of the previously specified IP addresses after each reboot after a connection breakdown or after a network failure 5 22 11 Audio Select the On option if you wish to additionally transmit a standalone G 711 encoded audio stream with alarm connections i NOTICE Please note that the SSL encryption must be activated and configured ...

Page 65: ...ents in the camera s field of view 1 Enter the desired settings 2 Click the Default button to return all settings to their default if appropriate i NOTICE If computing power becomes short the highest priority is always the live images and recordings This can lead to impairment of the video content analysis You should therefore observe the processor load and optimize the encoder settings or the vid...

Page 66: ...eld must be activated The individual parameters must be configured to suit the operating environment and the desired responses The sensitivity must be set to a value greater than zero i NOTICE On the Livepage Configuration page you can also enable additional information overlays for the LIVEPAGE see Section 5 32 Livepage Configuration page 86 i NOTICE Additional analysis algorithms with comprehens...

Page 67: ...s 5 23 6 Select area MOTION only The areas of the image to be monitored by the motion detector can be selected The video image is subdivided into 858 square fields Each of these fields can be activated or deactivated individually If you wish to exclude particular regions of the camera s field of view from monitoring due to continuous movement by a tree in the wind etc the relevant fields can be de...

Page 68: ... large the global change in the video image must be for an alarm to be triggered This setting is independent of the sensor fields selected under Select area Set a high value if fewer sensor fields need to change to trigger an alarm With a low value it is necessary for changes to occur simultaneously in a large number of sensor fields to trigger an alarm This option allows you to detect independent...

Page 69: ... the reference image that are to be monitored 3 Check the Reference check box to activate on going matching The stored reference image is displayed in black and white below the current video image and the selected areas are marked in yellow 5 23 16 Select area You can select the image areas in the reference image that are to be monitored The video image is subdivided into 858 square fields Each of...

Page 70: ...n the SMTP standard Simple Mail Transfer Protocol Outgoing e mails are sent to the mail server via the address you entered Otherwise leave the box blank 0 0 0 0 5 24 3 SMTP user name Enter a registered user name for the chosen mailserver here 5 24 4 SMTP password Enter the required password for the registered user name here 5 24 5 Layout You can select the data format of the alarm message Standard...

Page 71: ...input is indicated by a check mark 5 24 7 Destination address Enter the e mail address for alarm e mails here The maximum address length is 49 characters 5 24 8 Sender name Enter a unique name for the e mail sender for example the location of the unit This will make it easier to identify the origin of the e mail 5 24 9 Test e mail You can test the e mail function by clicking the Send now button An...

Page 72: ...ield or change existing scripts in line with your requirements 3 When you are finished click the Set button to transmit the scripts to the unit If the transfer was successful the message Script successfully parsed is displayed over the text field If it was not successful an error message will be displayed with further information CAUTION Editing scripts on this page overwrites all settings and ent...

Page 73: ...onostable mode you can set the time after which the relay will return to the idle state You can select different events that automatically activate an output It is possible for example to turn on a floodlight by triggering a motion alarm and then turning the light off again when the alarm has stopped 5 26 1 Idle state Select Open if you want the relay to operate as an NO contact or select Closed i...

Page 74: ...see Section 5 23 VCA page 65 Local input Trigger by the corresponding external alarm input Remote input Trigger by remote station s corresponding switching contact only if a connection exists 5 26 4 Relay name You can assign a name for the relay here The name is shown on the button next to Trigger relay The Livepage can also be configured to display the name under the relay icon 5 26 5 Trigger rel...

Page 75: ...ransparent Select Terminal if you wish to operate the unit from a terminal i NOTICE If the VideoJet X10 is working in multicast mode see Section 5 29 Multicasting page 81 the first remote location to establish a video connection to the unit is also assigned the transparent data connection However after about 15 seconds of inactivity the data connection is automatically terminated and another remot...

Page 76: ...o control for example a dome camera or pan tilt head 5 27 3 Baud rate Select the value for the transmission transmission rate in bps 5 27 4 Data bits The number of data bits per character cannot be changed 5 27 5 Stop bits Select the number of stop bits per character 5 27 6 Parity check Select the type of parity check 5 27 7 Interface mode Select the required protocol for the serial interface ...

Page 77: ...Configuration Using a Web Browser en 77 Bosch Security Systems Installation and Operating Manual V3 0 2007 09 5 28 Network The settings in this screen are used to integrate the VideoJet X10 into an existing network ...

Page 78: ...erver address The VideoJet X10 is easier to access if the unit is listed on a DNS server If you wish for example to establish an Internet connection to the VideoJet X10 it is sufficient to enter the name given to the unit on the DNS server as a URL in the browser Enter the DNS server s IP address Servers are supported for secure and dynamic DNS 5 28 5 Video transmission If the unit is operated beh...

Page 79: ...f option to deactivate Telnet support The unit will then no longer be accessible using the Telnet protocol 5 28 10 Ethernet link type 1 If necessary select the Ethernet link type for interface ETH 1 Depending on the unit connected it may be necessary to select a special operation type 5 28 11 Ethernet link type 2 If necessary select the Ethernet link type for interface ETH 2 Depending on the unit ...

Page 80: ...ts here 5 28 16 SNMP traps You can select which traps are to be sent 1 Click Select A new window will open 2 Click the checkboxes to select the required traps All the checked traps will be sent 3 Click OK to apply the selection 5 28 17 Authentication If a RADIUS server is employed in the network for managing access rights authentication must be activated here to allow communication with the unit T...

Page 81: ... You can switch between the streams by clicking the appropriate tabs A special IP address class D address must be configured for multicast operation in a multicast enabled network The network must support group IP addresses and the Internet Group Management Protocol IGMP V2 The address range is from 225 0 0 0 to 239 255 255 255 The multicast address can be the same for multiple streams However it ...

Page 82: ...taneously connected receivers 5 29 2 Port Assign a different port to each data stream if there are simultaneous data streams at the same multicast address Enter the port address of the required stream here 5 29 3 Streaming Click the checkbox to activate multicast streaming mode for the relevant stream An enabled stream is indicated by a check mark 5 29 4 Multicast packet TTL You can enter a value ...

Page 83: ...ge of connection data RCP is also automatically encrypted You have the option of selecting individual data channels for the encryption As soon as a key has been generated the data for the corresponding channel is transmitted only if encrypted If you delete a key the data for this channel will be transferred unencrypted CAUTION If you want to work with encrypted data transmission you should allow o...

Page 84: ...ick an entry in the list to select it 4 Hold the Ctrl key down to select multiple entries 5 Click the Clear keys button to delete the selected key The data for this channel will now be transmitted unencrypted 6 Click the Generate keys button to generate a new key for a selected channel 7 Click the Edit button to enter a key for a selected entry yourself 5 30 2 Automatic key interchange You can act...

Page 85: ...Information The data on this page are for information purposes only and cannot be changed Keep a record of these numbers in case technical assistance is required i NOTICE You can select all required text on this page with the mouse and copy it to the clipboard with the Ctrl C key combination for example if you want to send it via e mail ...

Page 86: ...f necessary you can also replace the manufacturer s logo top right and the product name top left in the top part of the window with individual graphics i NOTICE You can use either GIF or JPEG images The file paths must correspond to the access mode for example C Images Logo gif for access to local files or http www mycompany com images logo gif for access via the Internet Intranet When accessing v...

Page 87: ...g to G 711 and require an additional bandwidth of approx 80 kbps for each connection 5 32 4 Bilinx control Next to the field for view control at the top left of the LIVEPAGE an additional field is displayed for the special Bosch Security Systems Bilinx control 5 32 5 Show alarm inputs The alarm inputs are shown next to the video image as icons along with their assigned names If an alarm is active ...

Page 88: ...ng and ending connections for example 5 32 14 Save event log Check this option to save event messages in a text file on your local computer You can then view edit and print this file with any text editor or the standard Office software 5 32 15 Save system log Check this option to save system messages in a text file on your local computer You can then view edit and print this file with any text edi...

Page 89: ...l V3 0 2007 09 5 33 System State The storage devices used by VideoJet X10 are monitored If a storage device is no longer available for recordings for example due to a technical defect a Failed message will be displayed in this window You can reset the error message to establish whether the error still exists ...

Page 90: ...9 Installation and Operating Manual Bosch Security Systems 5 34 Licenses You can enter the activation key to enable additional functions or software modules in this window i NOTICE The activation key cannot be deactivated again and is not transferable to other units ...

Page 91: ...ou to monitor the transfer The new firmware is unpacked and the Flash EPROM is reprogrammed The time remaining is shown by the message going to reset Reconnecting in seconds The unit reboots automatically once the upload has successfully completed If the Connect LED lights up red the upload has failed and must be repeated To perform the upload you must now switch to a special page 1 In the address...

Page 92: ... Download 1 Click the Download button A dialog box opens 2 Follow the on screen instructions to save the current settings 5 35 3 SSL certificate To be able to work with an SSL encrypted data connection both ends of a connection must hold the relevant certificates You can upload the SSL certificate comprising one or multiple files onto the VideoJet X10 If you wish to upload multiple files onto the ...

Page 93: ...g correctly after installation and configuration The function test is the only way to ensure that the VideoJet X10 operates as expected in the event of an alarm Your check should include the following functions Can the VideoJet X10 be called up remotely Does the VideoJet X10 transmit all the required data Does the VideoJet X10 respond to alarm events as required Do the recordings occur as intended...

Page 94: ...94 en Configuration Using a Web Browser VideoJet X10 V3 0 2007 09 Installation and Operating Manual Bosch Security Systems ...

Page 95: ...ack recordings connection to storage medium 6 1 2 Installing MPEG ActiveX To allow the live video images to be played back suitable MPEG ActiveX software must be installed on the computer If necessary you can install the program from the product CD supplied 1 Insert the product CD into the computer s CD ROM drive If the CD does not start automatically open the root directory of the CD in Windows E...

Page 96: ...nection The VideoJet X10 must be assigned a valid IP address to operate on your network The following default address is preset at the factory 192 168 0 1 1 Start the Web browser 2 Enter the VideoJet X10 s IP address as the URL The connection is established and after a short time you will see the LIVEPAGE with the video image ...

Page 97: ...nit and network configuration each VideoJet X10 can have up to 25 Web browser connections or up to 50 connections via VIDOS or Bosch Video Management System 6 2 2 Protected VideoJet X10 If the VideoJet X10 is password protected against unauthorized access the Web browser displays a corresponding message and prompts you to enter the password when you attempt to access protected areas 1 Enter the us...

Page 98: ...the video image Additional options for controlling peripherals are displayed with the mouse cursor 6 2 5 Digital I O The alarm icons Input 1 to Input 4 are for information purposes and indicate the status of an alarm input When an alarm is triggered the corresponding icon lights up blue The unit s configuration determines whether the alarm is displayed as well as additional details see Abschnitt 5...

Page 99: ...dio Function Depending on the configuration the VideoJet X10 can send and receive audio signals All users who are connected by browsers receive the audio signals sent by the VideoJet X10 Only the user who first connected to the VideoJet X10 can send audio signals to the unit 1 On the LIVEPAGE click anywhere next to the video image to remove the focus from the ActiveX 2 Press and hold the F12 key t...

Page 100: ...uences to start recording The storage location depends on the configuration of the VideoJet X10 see Abschnitt 5 32 18 Path for JPEG and MPEG files Seite 88 A red dot in the icon indicates that recording is in progress 2 Click the icon again to stop recording 6 4 1 Image Resolution Sequences are saved at the resolution that has been preset in the configuration for the encoder see Abschnitt 5 11 Enc...

Page 101: ...een selected see Abschnitt 5 16 Storage Medium Seite 47 X Click the RECORDINGS link in the navigation bar in the upper section of the window The playback page appears 6 6 1 Selecting Recordings All sequences that are saved in the partition are displayed in the list A running number track is assigned to each sequence Start time and stop time recording duration number of alarms and recording type ar...

Page 102: ... down the mouse button 2 You can change the time interval displayed by clicking the zoom keys magnifying glass icons The display can span a range from two months to a few seconds 3 You can select a different sequence for playback by clicking the corresponding gray marking 4 If required drag the green arrow to the point in time at which the playback should begin Alternatively you can click directly...

Page 103: ...s of the speed regulator Red bars within the gray sequence fields indicate the points in time where alarms were triggered Drag the green arrow to navigate to these points quickly 6 6 5 Bookmarks In addition you can set markers in the sequences so called bookmarks and jump directly to these These bookmarks are indicated as small yellow arrows above the time interval Use the bookmarks as follows X R...

Page 104: ...e can be repeated many times within the sequence to back up multiple extracts from a longer sequence X Click the button for backing up a single image to back up only snapshots from the running sequence to your computer s hard drive The single images are immediately displayed in the Screenshots area after clicking The storage location for the sequences and single images can be specified in the conf...

Page 105: ...nd double click the index html file to start the menu 2 From the list field at the top select the language you require and click Tools in the menu 3 Click the Archive Player option The installation will start Follow the instructions in the installation program The Archive Player will be installed at the same time as the Player 4 After successful installation you will find two new icons on your des...

Page 106: ...or establishing a connection between a sender and a compatible receiver in a closed network an alarm a terminal program or Internet Explorer 6 9 3 Connecting on Alarm With the appropriate configuration a connection between a sender and a receiver is made automatically when an alarm is triggered see Abschnitt 5 22 Alarm Connections Seite 62 After a short time the live video image from the sender ap...

Page 107: ...switch to the IP menu 2 Enter the command 4 in the IP menu to change the remote IP address then enter the IP address of the unit you wish to connect to 3 Enter the command 0 to return to the main menu and then enter the command 4 to switch to the Rcp menu 4 In the Rcp menu enter the command 5 to activate the automatic connection 6 9 5 Closing the Connection with a Terminal Program 1 Start the term...

Page 108: ...P video security solution that enables the seamless management of digital video audio and data over any IP network It was developed for use with Bosch CCTV products as one component of an extensive video security management system It allows you to integrate your existing components into a simple to control system or into the entire Bosch range benefiting from a complete security solution based on ...

Page 109: ...y changes to the settings are overwritten by the factory defaults A reset may be necessary for example if the unit has invalid settings that prevent it from functioning as desired 1 If necessary back up the current configuration using the Download button on the Maintenance configuration page see Abschnitt 5 35 Maintenance Seite 91 2 Using a pointed object press the Factory Reset button located bel...

Page 110: ...ether with this installation and operating manual Your Bosch product is designed and manufactured with high quality materials and components which can be recycled and reused This symbol means that electrical and electronic equipment at their end of life should be disposed of separately from your household waste In the European Union there are separate collection systems for used electrical and ele...

Page 111: ...iew a range of information about your unit version on the Version Information page see Abschnitt 5 31 Version Information Seite 85 Make a note of this information before contacting Customer Service You can download an internal maintenance log from the unit on the Maintenance page if you wish to send it to Customer Service by e mail see Abschnitt 5 35 4 Maintenance log Seite 92 The following tables...

Page 112: ...cal monitor to the camera and check the camera function Faulty cable connections Check all cables plugs contacts and connections No connection established no image transmission The unit s configuration Check all configuration parameters Faulty installation Check all cables plugs contacts and connections Wrong IP address Check the IP addresses terminal program Faulty data transmission within the LA...

Page 113: ... cable connection between the serial interface and the connected unit is not correct Check all cable connections and ensure all plugs are properly fitted The interface parameters do not match those of the other unit connected Make sure that the settings of all units involved are compatible The unit is not operational after a firmware upload Power failure during programming by firmware file Have th...

Page 114: ...t LUN mapping during iSCSI system configuration Check the iSCSI system configuration and reconnect After connecting to the iSCSI destination LUN FAIL appears below a node The LUN list could not be read as it was assigned to the wrong network interface Check the iSCSI system configuration and reconnect LUN mapping is not possible Some iSCSI systems do not support the use of an initiator extension D...

Page 115: ...ion Lights up yellow Connection established Flashes yellow Data being transmitted Does not light up No network connection Lights up yellow Network connection established Flashes yellow Data being transmitted over the network Does not light up No network connection Lights up yellow Network connection established Flashes yellow Data being transmitted over the network Lights up red Startup in progres...

Page 116: ...tor displays the status of the processor together with the numerical values This information may help you with troubleshooting or fine tuning the unit 8 6 Serial Interface Options for using the serial interface include transferring transparent data controlling connected units or operating the unit with a terminal program The serial interface supports the RS232 RS422 and RS485 transmission standard...

Page 117: ...t 4 3 10 Remote Indication of the Connection Status Seite 23 For the backup power supply specifications see Abschnitt 4 3 11 Backup Power Supply Seite 24 Contact RS232 mode RS422 mode RS485 mode CTS CTS clear to send RxD receive data minus Data TXD TxD transmit data TxD transmit data minus RTS RTS ready to send TxD transmit data plus Data RXD RxD receive data RxD receive data plus GND GND ground C...

Page 118: ... working with the terminal program 2 Connect the serial interface of the VideoJet X10 using any available serial interface on the computer 8 8 2 Configuring the Terminal Before the terminal program can communicate with the VideoJet X10 the transmission parameters must be matched Make the following settings for the terminal program 19 200 bps 8 data bits No parity check 1 stop bit No protocol 8 8 3...

Page 119: ...splays the current IP address and prompts you to enter a new IP address 5 Enter the desired IP address and press Enter The terminal program displays the new IP address 6 Use the displayed commands for any additional settings which you require 8 8 5 Reboot Briefly interrupt the power supply to the VideoJet X10 for a reboot disconnect the power supply unit from the mains supply and switch on again a...

Page 120: ...120 en Appendix VideoJet X10 V3 0 2007 09 Installation and Operating Manual Bosch Security Systems ...

Page 121: ...face standard for digital storage media amongst other things Used in computers in the form of CF cards digital cameras and Personal Digital Assistants PDA CIF Common Intermediate Format video format with 352 288 240 pixels D DHCP Dynamic Host Configuration Protocol uses an appropriate server to enable dynamic assignment of an IP address and other configuration parameters to computers on a network ...

Page 122: ...age over IP process for storage networks specifies how storage protocols are operated over IP ISDN Integrated Services Digital Network J JPEG An encoding process for still images Joint Photographic Experts Group K kbps Kilobits per second the actual data rate L LAN See Local area network Local area network A communications network serving users within a limited geographical area such as a building...

Page 123: ...rvice a client server protocol for the authentication authorization and accounting of users with dial up connections on a computer network RADIUS is the de facto standard for central authentication of dial up connections via Modem ISDN VPN Wireless LAN see 802 1x and DSL RFC 868 A protocol for synchronizing computer clocks over the Internet RS232 RS422 RS485 Standards for serial data transmission ...

Page 124: ...et TLS Transport Layer Security TLS 1 0 and 1 1 and the standard advanced developments of SSL 3 0 see SSL TTL Time To Live life cycle of a data packet in station transfers U UDP User Datagram Protocol URL Uniform Resource Locator UTP Unshielded Twisted Pair W WAN See Wide area network Wide area network A long distance link used to extend or connect remotely located local area networks ...

Page 125: ...A 8 contacts Video input 1 BNC socket 0 7 to 1 2 Vp p 75 Ohm PAL NTSC Audio input Line In 1 3 5 mm stereo socket 5 5 Vp p max impedance 9 kOhm typ Audio output Line Out 1 3 5 mm stereo socket 3 0 Vp p max at impedance 10 kOhm typ 1 7 Vp p max at impedance 16 Ohm typ Displays 2 LED video link hard drive on front panel 4 LED operating voltage 2 network connection SFP connection on the rear panel The...

Page 126: ...AL NTSC 704 576 480 pixels 4CIF D1 704 288 240 pixels 2CIF 464 576 480 pixels 2 3 D1 352 576 480 pixels 1 2 D1 352 288 240 pixels CIF 176 144 120 pixels QCIF Total delay 120 ms PAL NTSC MPEG 4 no network delay Image refresh rate 25 30 ips max Network protocols RTP Telnet UDP TCP IP HTTP HTTPS DHCP IGMP V2 IGMP V3 ICMP ARP SNTP SNMP V1 V2c V3 MIB II 802 1x Audio coding protocol G 711 300 Hz to 3 4 ...

Page 127: ...trast 37 Control 75 Control functions 98 Controlling a playback 102 Conventions 7 Creating a partition 52 D Danger 9 Data bits 76 Data interface 22 Data terminal 118 Date 35 Date format 35 Daylight saving time 36 Default 41 Default profile 41 Defaults 57 65 Deleting recordings 56 Display stamping 32 Dome camera 22 Dual Streaming 13 38 E Echo 118 Editing a partition 54 Electromagnetic compatibility...

Page 128: ... Power switch 25 Processor load 116 Processor load indicator 116 Product name 86 Profile configuration 40 Profiles 38 Protocol 76 R RADIUS 80 Rear panel connections 17 Reboot 26 119 Receiver 13 Receiver password 63 Recording profiles 57 Recording program 100 Recording scheduler 59 Recording status 60 Recording video sequences 100 Reflections of light 66 Regulations 7 Relay 17 23 Relay output 73 Re...

Page 129: ...Transfer protocol 63 78 Transmission parameters 118 Transmission rate 76 Transmission standards 22 116 Transparent 75 Traps 80 Trigger relay 74 TTL 82 U UDP 63 78 Unicast 81 Unit date 35 Unit ID 31 Unit identification 31 Unit name 31 Unit reset 109 Unit time 35 URL 28 96 USB interface 16 User name 34 V VCR 43 Video content analysis 65 Video input 43 Video loss alarm 61 Video sensor 65 Video signal...

Page 130: ...130 en Index VideoJet X10 V3 0 2007 09 Installation and Operating Manual Bosch Security Systems ...

Page 131: ......

Page 132: ...Bosch Security Systems Robert Koch Straße 100 D 85521 Ottobrunn Germany Telefon 089 6290 0 Fax 089 6290 1020 www bosch securitysystems com Bosch Security Systems 2007 ...

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