Bosch Tronic 1000 T Installation And Operating Instructions Manual Download Page 20

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Tronic 1000 T

20 | Warranty details

Warranty details

Robert Bosch (Australia) Pty Ltd
Thermotechnology Division

Voluntary Repair or Replacement Warranty

All Bosch products are carefully checked, tested and certified
to Australian and New Zealand standards.

Important Note: Mandatory Australian Consumer Law
statement

If you have purchased your product in Australia, you should be
aware that:

This warranty is provided in addition to other rights and
remedies held by a consumer at law. Our goods come with
guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for
a major failure, and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.

Important Note: New Zealand law

If you have purchased your product in New Zealand, you should
be aware that:

This warranty is supplemental to any other rights and remedies
you have under the Consumer Guarantees Act 1993 NZ, unless
your purchase is made for commercial purposes, in which case

Bosch excludes all consumer guarantees implied in the
Consumer Guarantees Act 1993 NZ in respect of your product.

Warranty

Bosch warrants, at its option, to repair or replace your water
heater or relevant part thereof (

Product

) if such Products are

faulty or defective in manufacture or materials during the
warranty period specified below.

The warranty period commences on the date of purchase. If the
date of original purchase cannot be determined, then the
warranty period will commence six (6) months after the date of
manufacture stamped on the Product.
Bosch may require evidence to verify the date of purchase.

This warranty only covers repair or replacement of defective
Product (including labour costs where indicated). It does not
cover:
•

any costs incurred by the end user in normal or scheduled
maintenance of the Product; or

•

subject to any law to the contrary, any damage to property,
personal injury, direct or indirect loss, consequential
losses or other expenses arising from breach of this
warranty. Any end user concerned with this exclusion
should consider the "Important Note: Mandatory Australian
Consumer Law statement” above.

Warranty Period and Coverage

Bosch will provide warranty service for Product purchased and
installed in Australia and New Zealand as follows.

Parts & Labour

" means free of charge repair and/or

replacement, including labour.

Parts only

" means a replacement tank, free of charge. All

installation and repair labour costs are the responsibility of the
owner.

Domestic use

" warranty period applies to Product installed to

supply hot water for use by individuals in domestic dwellings.
For Product used for all other uses, the commercial use
warranty period will apply. This includes, without limitation,
installations such as centralised or bulk hot systems, hotels,
sporting complexes, caravan parks, laundry facilities,
restaurants and cafes.

For “Parts only” warranty, the end user will be charged for
service call costs and service technician fees in effecting the
replacement.

For valid claims within "Parts & Labour" warranty periods, the
end user will not be charged for costs associated with making a
warranty claim, including service call costs, any service
technician fees or the cost of replacement parts and freight,
provided that:
•

the Product is located within the usual operating area of an
authorised service technician;

•

the Product has been installed according to the installation
instructions so as to provide adequate service access.

Components

The period after purchase within which

the fault must appear

What Bosch will do (see below for

definitions)

Domestic Use (see below for definition)

All components

Year [1 to 2]

Parts & Labour