6 720 800 095 (2014/05)
Therm 6000S
Problem solving | 37
(Flashing)
Outlet temperature sensor not
sensing expected output
temperature. (Status message,
not an error)
1. Check that the sensor is firmly at
tached to the vertical section of the
hot water pipe.
2. Ensure that hot water sensor is not placed on any bends in the hot
water pipe or misreading may occur.
3. Check gas pressure. Low gas pressure may prevent the heater from
reaching desired output temperature.
4. Check supply voltage.
5. Possible defective control unit
, call the Technical Assistance.
6. Clean the water filter of
the installation and taps.
Primary fan rotation too low in
operation.
1. Disconnect power supply cord an
d check wire connections on back
side of fan and the two connectors on the control board.
2. Check supply voltage.
3. Check venting specifications are me
t. Long vent lengths, venting with
more than three elbows,
blocked vent or combination venting may cause
this failure.
4. Ensure intake and exhaust term
inations maintain the required
clearances stated in the manual. Cross contamination between intake
and exhaust may cause the fan to
alter its rotational speed.
5. Check gas pressure. Low gas pressu
re may cause the fan to change its
speed to meet desired temperature.
6. Possible defective control unit
, call the Technical Assistance.
No rotational speed sensor
signal from primary fan.
1. Disconnect power supply cord an
d check wire connections on back
side of fan and the two connectors on the control board.
2. Check supply voltage.
3. Possible defective comp
onent in fan or defectiv
e control unit, call the
Technical Assistance.
(Flashing)
Water flow signal over specified
maximum value.
Water flow > 37 l/min.
1. Disconnect power supply cord an
d check wire connections on water
valve and the two connectors on the control board.
2. Excessive water pressure and flow.
Ensure water pressure is less than
10 bar and flow rate is below 37 Litters per minute.
Software/hardware failure.
1. Disconnect power supply cord and check the two wire and ground
connections on control board as well as ground connection on heater
chassis.
2. Pressing the wrong combination of
buttons on the control unit can
create confusion among the micropro
cessors inside. In this case, the
error code should not happen more than once or twice. Turn off the water
heater. Turn water heater back on and try resetting error code. Use the
reset button (
) to reset any error codes.
3. Possible defective control unit
, call the Technical Assistance.
Display
Cause
Solution
Table 21
* By installer or service technician only.
