55
en
Simple troubleshooting
Problem
Cause
Solution
Coffee is too “bitter”.
The grind setting is too fine
or the pre-ground coffee is
too fine.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee.
Change the type of coffee.
The coffee tastes “burnt”. Brewing temperature too
high
Reduce the temperature, see
“Menu settings –
Coffee temp.
”
The grinding setting is
too fine or the pre-ground
coffee is too fine.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee.
Change the type of coffee.
Coffee or milk froth quality
varies considerably.
Build-up of limescale in the
appliance.
Descale the appliance as
described in the instructions.
The coffee grounds are
not compact and are too
wet.
The grinding setting is too
fine or too coarse, or not
enough ground coffee has
been used.
Adjust the grinding unit to a
coarser or finer setting, or use
2 level measuring spoons of
ground coffee.
Water dripped onto
the inner floor of the
appliance when the drip
tray was removed.
Drip tray removed too
early.
Wait a few seconds after the
last drink was dispensed before
removing the drip tray.
The water filter does not
stay in position in the
water tank.
The water filter is not
mounted correctly.
Firmly press the water filter
straight down into the tank
connection.
Display shows
Refill bean container
although the bean
container
15
is full, or the
grinding unit does not
grind the beans.
Beans are not falling into
the grinding unit (beans too
oily).
Gently tap the bean container
15
.
Change the type of coffee if
necessary. When the bean
container
15
is empty, wipe it
with a dry cloth.
Display shows
Clean brewing unit
Brewing unit is soiled.
Clean brewing unit.
Too much pre-ground
coffee in the brewing unit.
Clean brewing unit (pour in no
more than 2 level measuring
spoons of ground coffee).
The brewing unit’s
mechanism is stiff.
Clean brewing unit
(see “Maintenance and
daily cleaning”).
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
