24
en
Troubleshooting
Problem
Possible cause
Solution
No hot water or steam
discharge.
Nozzle
8
is blocked.
Clean nozzle
8
.
Foam insufficient or too
runny.
Sleeve
b
on nozzle
8
not in
correct position.
Push
down
sleeve
b
on
nozzle
8
.
Milk not suitable for foaming.
Use cold low-fat (1,5 % fat)
milk.
Coffee dispensing slows to
a trickle.
Coffee is ground too fine.
Adjust the grinding unit to a
coarser setting.
Coffee not dispensed.
Water tank not filled or not
correctly positioned.
Fill water tank and make sure
it is in the right position. If
necessary, fill water pipes (see
“Switching on the appliance”).
Coffee has no “crema”
(creamy foam).
Unsuitable type of coffee.
Beans no longer fresh.
Change type of coffee used.
Use fresh beans.
Degree of grinding
inappropriate for beans.
Optimize degree of grinding.
Grinding unit does not
grind the beans.
Beans are not falling into the
grinding unit (beans too oily).
Gently tap the bean container.
Grinding unit makes a loud
noise.
Foreign objects in the grinding
unit (e.g. grit, which can be
found even in superior types of
coffee).
Call the hotline.
LED
S
and button
â
flash
alternately.
The brewing unit
22
is missing,
or is not properly inserted or
secured.
Insert and secure the brewing
unit
22
.
If you are unable to solve the problem, please call the hotline.
You will find the telephone numbers at the back of these instructions.
Disposal
J
Dispose of packaging in an environ-
mentally-friendly manner. This
appliance is labelled in accordance
with European Directive 2012/19/EU
concerning used electrical and
electronic appliances (waste electrical
and electronic equipment – WEEE).
The guideline determines the frame-
work for the return and recycling
of used appliances as applicable
throughout the EU. Please ask your
specialist retailer about current
disposal facilities.
Guarantee
The guarantee conditions for this appliance
are as defi ned by our representative in the
country in which it is sold. Details regarding
these conditions can be obtained from
the dealer from whom the appliance was
purchased. The bill of sale or receipt must
be produced when making any claim under
the terms of this guarantee.
Changes reserved.
