17
01/2013
en
Troubleshooting
The following table provides solutions for problems and glitches that may arise as you
use your TASSIMO machine� If you do not find a solution for your specific problem or the
problem persists after troubleshooting, please contact
TASSIMO.Customer.Service.at.
1-877-TDISCS1.(1-877-834-7271)
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i
Note:
If the piercing unit or the Service T DISC are lost, they may be purchased from TASSIMO
or Bosch Customer Service Department at 1-877-TDISCS1 (only in the USA) or on
www�tassimo�com�
Problem
Possible.cause
Solution
Appliance not working;
no symbols light up�
There is no power
supply�
Check that the appliance is prop-
erly plugged into the power supply�
Machine brews but no
drink dispensed�
The water tank is not
correctly positioned�
Make sure that the water tank is
positioned correctly�
The water tank was
removed during the
brewing process or there
is air in the system�
Start a cleaning cycle with the
Service T DISC�
The float in the water
tank is stuck�
Clean the water tank and ensure
the float can move�
Drink size smaller than
usual�
Not enough water in the
water tank�
Fill the water tank after the drink
has finished dispensing and press
the Start / Stop button to finish the
drink�
The appliance needs
descaling�
Descale the appliance (for details
see “Descaling”)�
More steam than usual�
The appliance needs
descaling�
Descale the appliance (for details
see “Descaling”)�
The appliance does not
recognize the inserted
T DISC and remains in
stand-by mode or the
Status LED
F
lights up
red�
Appliance is not switched
on�
Make sure the appliance is
switched on before inserting a
T DISC�
No T DISC inserted�
Check if T DISC has been
inserted�
The barcode could not
be detected�
Clean the T DISC barcode reading
window and try again or smooth
out the barcode on the T DISC
with your thumb�
Use another T DISC�
If problems persist, contact the
TASSIMO Customer Service�
The brewing unit is not
properly closed�
Clean the brewing unit thoroughly,
especially in the area of the clamp�
