15
10/2010
EN
Troubleshooting
Thefollowingtableprovidessolutionsforproblemsand
glitchesthatmayariseasyouuseyourTASSIMOmachine.
Ifyoudonotfindasolutionforyourspecificproblem,orthe
problempersistsaftertroubleshootingpleasecontact
TASSIMO
Customer Service at 1-877-TDISCS1 (1-877-834-7271)
.
!
Note:
Ifpiercingunitismissing,
itmaybepurchasedfromTASSIMO
orBoschCustomerServiceDepartment
at1-877-TDISCS1oronlyintheUSAonwww.tassimo.com.
Problem
Possible cause
Solution
Appliancenotworking;
nosymbolslightup.
Thereisnopowersupply.
Checkthattheapplianceis
properlypluggedintothe
powersupply.
Machinebrewsbutno
drinkdispensed.
Thewatertankwasremoved
duringthebrewingprocessor
thereisairinthesystem.
Replacethewatertankinthe
appropriatepositioninyour
TASSIMOmachine.Starta
cleaningprocesswiththe
ServiceTDISC.
Thefloatinthewatertankis
stuck.
Cleanthewatertankand
ensurethefloatcanmove.
O
Automaticmode
notworking,appliance
remainsinstand-by
mode.
NoTDISCinserted.
CheckifTDISChasbeen
inserted.
Thebarcodecouldnotbe
detected.
Cleanthebarcodereading
windowandtryagainor
smooththebarcodeonthe
TDISCoutwithyourthumb.
UseanotherTDISC.
Ifproblemspersistcontact
TASSIMOCustomerService
Departmentat1-877-
TDISCS1.
O
Automaticmode
skipped,appliance
goesstraightto
N
Manualmode.
Thebarcodecouldnotbe
detected.
Cleanthebarcodereading
window.
UseanotherTDISC.
Youcanstillpreparethedrink
byholdingdownthestart/stop
button.
MoreCustomerServiceinformationisavailableonlineatwww.tassimo.com
TAS45 USA 101102.indd 15
02.11.2010 15:15:13
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