Bosch SMI8ZCS02E User Manual Download

Page: 60 / 68

NLTroubleshooting

Malfunction

Cause

Troubleshooting

All LEDs are on or

flashing.

Electronics has

detected an error.

Press the main switch button for

approx. 4 seconds.

"Controls", page 17

The device will reset and

restart.

If the problem occurs

again:

†

Turn off the device.

†

Remove the mains plug from
the socket or switch off the
fuse in the meter box.

†

Wait at least 2 minutes.

† Switch on the fuse in the

meter box or insert the plug

into the socket.

† Turn on the device.

If the problem occurs

again:

†

Contact customer

service.

"after-sales service",

Page 64

Mechanical damage

Malfunction

Cause

Troubleshooting

Appliance door cannot

be closed.

The door lock has

tripped.

▶

Close the appliance door with more
force.

Door blocked due to an
installation error.

▶

Check whether the device has been
installed correctly.

The appliance door, door panel

or attachments must not hit

adjacent cupboards and the

worktop when closing.

The lid of the detergent

dispenser cannot be

closed.

Detergent dispenser or

lid are blocked by build-

up of detergent residue.

▶

Remove the detergent residue.

Summary of Contents for SMI8ZCS02E

Page 1: ...dishwasher SMI8ZCS02E NL User manual Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ... with zeolite 12 Aqua sensor 13 Sensors 13 Setting the rinse aid amount 31 Set up and connection 13 Scope of delivery 13 Switch off the rinse system 31 Detergent 32 Suitable detergents 32 Unsuitable detergent 33 Setting up and connecting the device 14 Waste water connection 14 Drinking water connection 14 Electrical connection 15 Notes on detergents 33 Filling detergent 34 Getting to know your dev...

Page 3: ...nformity 66 Remote Start 42 Remote Diagnosis 43 Software Update 43 Personal data protection windows 43 Cleaning and maintenance 43 Cleaning the rinse aid dispenser 43 Detergent 44 Device maintenance tips 44 Machine cleaning 44 Sieving System 45 Cleaning Spray Arms 47 Troubleshooting 48 Error code error indication signal 48 Washing result 50 Home Connect problem 57 Indications on the display 58 Mal...

Page 4: ... children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the resulting hazards understood Children must not play with the appliance Cleaning and user maintenance shall not be made by children unless they...

Page 5: ...plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the device make sure that the power cord is not pinched or damaged Cutting the inlet hose or immersing it in water peeling the AquaStop valve ...

Page 6: ...se injuries If underfloor or built in appliances are not located in a niche and a side wall is therefore accessible the side hinge area must be covered The covers are available from specialist dealers or from our after sales service WARNING Danger of tipping over Improper installation can lead to the device tipping over Only install underfloor or built in appliances under a continuous worktop that...

Page 7: ... g for machine maintenance WARNING Risk of injury An open appliance door can lead to injuries Only open the appliance door for loading and unloading dishes to avoid accidents such as tripping Do not sit or stand on the open appliance door Knives and objects with sharp points can injure cause things Place knives and objects with sharp points pointing downwards in the cutlery basket knife holder or ...

Page 8: ...A damaged appliance or power cord has been good Never use a damaged device Never use a device with a cracked or broken surface Never pull on the power cord to disconnect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Con...

Page 9: ...low children to play with or operate the appliance WARNING Risk of health hazard Children can lock themselves in the appliance and endanger their lives In the case of discarded appliances remove the mains plug from the socket then cut the mains cable and damage the lock of the appliance door so that the appliance door no longer closes WARNING Risk of crushing Children can become trapped between th...

Page 10: ...in the washroom is not drinking water Residual detergent and rinse aid may still be left in this WARNING Risk of injury Children can get their little fingers caught in the slots of the tablet tray and injure themselves Keep children away from the opened appliance 10 ...

Page 11: ...ge Safe installation PAY ATTENTION An improper installation of the device may cause damage If the dishwasher is installed below or above other household appliances the information on installation in conjunction with the dishwasher in the installation instructions for the respective household appliance must be observed If no information is available or if the installation manual does not contain an...

Page 12: ... program The Eco 50 program is energy saving and environmentally friendly Programs Page 20 Change the sensor setting to Standard The consumption values are reduced Sensors Page 13 Drying with zeolite automatically contributes to energy savings Drying with zeolite Page 12 Drying with zeolite The device is equipped with a zeolite reservoir Energy can be saved by drying with zeolite Zeolite is a mine...

Page 13: ... pumped out and replaced with fresh water In the case of light soiling the washing water is also used during the next washing phase and the water consumption can be reduced by 3 6 liters In the automatic programs the temperature and running time are also adapted to the degree of soiling O O set upand connect set up and connect O s set up and connect close the appliance for correct use in an expert...

Page 14: ...acent cupboards 3 Make sure that the drain hose is not kinked crushed or tangled 4 Make sure that the water does not flow out by a sealing cap in the waste water connection Drinking water connection Connect the device to a drinking water connection 1 Observe the safety instructions Page 4 Install drinking water connection Remark When you replace the device you can use a new water supply hose 2 Obs...

Page 15: ...220 240 V and 50 Hz or 60 Hz Please note that the wa The protection system only works when the device is supplied with power 1 Connect the appliance plug of the connecting cable to the appliance 2 Plug the appliance into a mains socket in the vicinity of the appliance The connection data of the device can be found on the type plate 3 Check the plug for tightness 15 ...

Page 16: ...vice Getting to know your device Device Here you will find an overview of the components of your device 9 8 7 10 11 12 13 6 5 4 14 3 2 1 15 1 Nameplate Type plate with E number and FD number Page 64 You need this information for the service Page 64 1Depending on the device version 16 ...

Page 17: ...op crockery basket Page 23 cutlery drawer Page 24 8 9 Interior lighting of the device Overview of the basic settings page 39 10 etagère1 Upper spray arm Etagère Page 25 11 The upper spray arm cleans the dishes in the upper basket If the dishes do not get optimally clean clean the spray arms Cleaning the spray arms page 47 12 Suction opening of the zeolite reservoir The suction opening is used for ...

Page 18: ...ettings page 41 4 Display The display shows information about programmes additional functions or basic settings You can change the basic settings via the display and the setting buttons Change basic settings page 41 5 WLAN indication Setting keys Home Connect Page 41 Change basic settings Page 41 s Page 37 gina 42 Start program Page 38 6 7 8 Startchoose time Time tellinmake g Remote Start Remote S...

Page 19: ...ngs via the display and the setting buttons Change basic settings page 41 13 Remote Start Indication1 If you have activated the function and operate the appliance via the Home Connect app the indicator on the appliance lights up 14 door handle1 Refill softening salt indicator Open the appliance door 15 Softening System Filling softening salt Page 29 16 Rinse aid refill indicator Depending on the d...

Page 20: ...ram Usage Program sequence Additional Features China Pots pans non clean delicate crockery and cutlery Degree of pollution Very caked in burnt or dried up remove food residues containing starch or protein Intensive Pre rinse Cleaning 70 C Intermediate rinse Rinse aid 50 C To dry All Additional functions page 22 Intensive 70 China Mixed crockery and clean cutlery Degree of pollution Slightly dried ...

Page 21: ...2 Silent 50 China Sensitive crockery clean cuttings temperature sensitive plastics glasses and stemware in the stemware basket Degree of pollution Little caked remove food residues Extra careful Pre rinse Cleaning 40 C Intermediate rinse Rinse aid 50 C To dry Extra Dry IntensiveZone SpeedPerfect Additional functions page 22 Glass 40 China Mixed crockery and clean cutlery Degree of pollution Slight...

Page 22: ...e program is suitable for all types of crockery and soiling due to adjustments in the app Home Connect page 41 Under the key nation of a program and additional function Save the program via the Home Connect app or on the appliance The Pre rinse program is stored under this button at the factory Pre rinsing is suitable for all types of crockery The dishes are pre cleaned by cold rinse With download...

Page 23: ...asses and small dishes in the upper basket With a mixed load switch on a thing with heavily and lightly soiled crockery e g heavily load soiled pots and pans in the lower basket and normally soiled crockery in the upper basket The spray pressure in the third rack is raised and the maximum program temperature ture longer had Because of this take run time and energy consumption IntensiveZone To crea...

Page 24: ...4 Lower or raise the dish basket evenly to the desired position Large plates with a diameter of up to 31 cm can be placed in the lower basket as shown Make sure that the upper basket is level on both sides 5 Release the lever aThe crockery basket clicks into place cutlery drawer Put the cutlery in the cutlery drawer 6 Push in the upper crockery basket 24 ...

Page 25: ...more space for taller and wider pieces of cutlery you can fold down the side shelves and flip the front rows of plate supports 1 To fold down a side shelf push the lever forward and fold down the side platform etagère 1 Use the etagère and the space below it for storing small cups and glasses or for larger pieces of cutlery such as ladles or pre cut cutlery 2 2 To fold the front rows of plate supp...

Page 26: ...ce with the Extra Clean Zone switched on the consumption values will increase Fold over folding plate supports1 If you don t need the flip up plate supports flip them over 1 Pull out the upper basket 2 Set the slider to ON or OFF 1 Push the lever forward and fold over the folding plate supports 1 2 3 Slide in the upper basket 2 To use the folding plate supports again fold them up Cleaning Extra Cl...

Page 27: ...sket heights Adjust the cutlery baskets to the desired height Appliance height 81 5 cm with cutlery drawer position 1 max ø 2 max ø 3 max ø upper basket 16 cm 18 5 cm 21 cm lower basket 30cm 31cm Page 24 27 5 cm 25 cm V V for the first use for the first use you need to make settings The display shows the settings for the first use Before first use First time use Tip Connect your device to a mobile...

Page 28: ...ce or via the Home Connect app of your mobile terminal device O Softening System hardening system O Hard calcareous water leaves limescale residues on the dishes and the rinse aid container and can clog parts of the appliance For good washing results you can soften water with the water softener and softening salt To prevent damage to the device water with a hardness of more than 7 dH must be softe...

Page 29: ... reservoir and remove it 2 Press 3 Approx Press for 3 seconds to access the basic settings 2 When using for the first time fill the reservoir completely with water 4 Press repeatedly until the display shows Water hardness 3 Note Only use dishwasher softening salt Do not use salt tablets Do not use table salt 5 Press or repeatedly until the desired water hardness is set The factory setting is 13 16...

Page 30: ...ning salt The water hardness is 0 6 dH You do not need to use softening salt Overview of the consumption values when regenerating the softening system Here you will find an overview of the maximum additional runtime and consumption values when regenerating the softening system Regenerating the softening system after x washes 6 Additional running time in minutes More water consumption in litres Mor...

Page 31: ...ng the streaks on the dishes A higher setting adds more rinse aid during the wash cycle reducing water spots and improving drying results 1 2 Top up the rinse aid up to the max mark 5 To save the settings press for approx 3 seconds max Switch off rinse system If the rinse aid refill indicator bothers you e g if you use a combined dishwasher detergent with a rinse aid component you can switch off t...

Page 32: ...ork faster and are used with shortened programmes Page 20 without pre rinse phase recommended It may happen that an applied liquid detergent escapes from the detergent dispenser even though it is closed This is not a malfunction and is not serious if you observe the following Select only a program without pre rinse phase Do not give time setting for the programs tart in Only use detergents that ar...

Page 33: ...stances even not at all This may limit the cleaning effect Adjust the rinse system and the water softening on the non combined or combined detergent used Combined dishwashing detergents According to the manufacturer s instructions salt substitutes can only be used up to a certain degree of hardness usually 21 dH without the addition of softening salt For optimum washing and drying results we recom...

Page 34: ... by using rinse aid Use tabs with special drying performance 2 Place detergent in the dry detergent dispenser 50ml 25 ml 15 ml If you use tabs one tablet is enough Place tabs across the tray When using powder or liquid detergent follow the manufacturer s dosing instructions and the dosing format of the detergent dispenser With a normal degree of soiling 20 ml 25 ml of dishwasher detergent is suffi...

Page 35: ...t tray and are dosed dissolved Do not place any objects in the tablet tray to allow the tab to dissolve evenly Tip If you use powder detergent and select a program with pre rinse you can additionally sprinkle some detergent on the inner door of the appliance chemical compound setting of the detergent causes damage Use a dishwasher agent that has been designated as tableware safe by the manufacture...

Page 36: ...hat no water remains in them Do not block the spray arms so that they can rotate Do not place small objects in the tablet container and do not block this compartment with dishes so as not to block the lid of the detergent dispenser Sorting out crockery Arrange the dishes correctly to achieve optimum washing results and to avoid damage to the dishes and the appliance Tips When using the device you ...

Page 37: ... for the desired additional function d d eOperation in essence Additional functions page 22 e Operation in essence aThe additional function is set and the button of the additional function flashes The Ministry in essence Switch on device Make time setting Press You can delay the start of the program for up to 24 hours The Eco 50 program is preset The Eco 50 program is a very environmentally friend...

Page 38: ...conds aAll indicators are lit aOnce the indications are off appears first Program has been aborted and then Done on the display aThe program is aborted and is closed after approx 1 minute Show program information You can display information about programs and additional functions on the display 1 Press 2 Press the program button or additional function Pause program Switch off device Remark If you ...

Page 39: ...eady at shows the time of the program end eg 15 20 Speech Language water hardness See the selection on the device Set the menu language 0 50 13 16 average1 Set the water hardness Overview of the water hardness settings page 28 Rinse aid settings 0 6 51 Set or switch off the amount of rinse aid Setting the rinse aid amount Page 31 Sensor setting Standard1 Sensitive Very sensitive Set the water sens...

Page 40: ...Launcher On1 Out Switch the front display on or off Eco 50 C1 Last selected program Set the default program when the device is switched on Programs Page 20 Signal strength Scale with multiple positions Set the signal volume at the end of the program At position 0 the sound signals are switched off Key Volume WiFi Scale with multiple positions Set the key volume during operation At position 0 the k...

Page 41: ...me network connect work wifi page 42 The Home Connect app guides you through the entire registration process Follow the instructions in the Home Connect app to make the settings 2 Approx Press for 3 seconds to access the basic settings 3 Press repeatedly until the display shows the desired setting 4 Press or repeatedly until the display shows the desired value You can change multiple settings 5 To...

Page 42: ...ction to Constant the function is permanently activated and you can start the device at any time with a mobile end device The Home Connect app guides you through the entire registration process Connect device to WLAN home network Wi Fi Remote Start activate Requirements The Home Connect app is on the mobile terminal installed Wi Fi on the router is activated The appliance has cation reception from...

Page 43: ...ion with the Home Connect app Information on data protection can be called up in the Home Connect app software update With this function you can update the software of the device e g for optimizations correction of errors or for security relevant updates The Home Connect app informs you about available software updates R R cleaning and maintenance cleaning and maintenance R R endingand maintenance...

Page 44: ... lead to malfunctions of the appliance e g due to food residues and limescale To avoid malfunctions and to reduce the formation of unpleasant odors it is recommended to clean the device at regular intervals Machine cleaning in combination with machine care products and machine cleaners is the right program for cleaning the device Tip You can order our tested and approved machine care products and ...

Page 45: ...Use only for dishwashing suitable machine care products and machine cleaners Make sure that there are no aluminum um objects such as grease filters from extractor hoods or aluminum pans are in the washing area of the appliance If you do not complete the Machine Cleaning After 3 washing cycles the indicator for Machine cleaning will go out automatically In order to obtain the optimum cleaning perfo...

Page 46: ...fine sieve Make sure that no foreign objects fall into the pump reservoir 6 Assemble the screening system Check that the coarse sieve locking cams are engaged 2 7 Place the sieve system in the appliance and turn the coarse sieve clockwise Check that the arrow marks are opposite each other 1 3 Pull the microsieve downwards 4 Press the locking pieces together and remove the coarse sieve upwards 2 1 ...

Page 47: ... arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull it downwards 1 2 2 Pull the lower spray arm upwards 3 Check the nozzles of the spray arms for blockages under running water and remove any foreign objects 4 Install the lower spray arm aThe spray arm clicks audibly fixed 5 Spray and screw the top apply arm and 47 ...

Page 48: ... is lit Cause Troubleshooting The appliance has detected a calcified heating element 1 Descale the appliance 2 Use the appliance with the water softener 1 E 2130 is on Suction opening of zeolite container is covered by dishes Place the dishes in the appliance in such a way that the zeolite container suction opening Page 16is free E 3000 lit Aquastop system is activated 1 Close the tap 2 Contact th...

Page 49: ...for leaks 10 Put the plug back in the socket 11 Turn on the device E 3400 lit Water flows continuously into the device 1 Close the tap 2 Contact the service department Page 64 E 6102 is on Drain pump is blocked Clean the drain pump Cleaning the drain pump page 62 Drain pump cover is loose Make the cover of the drain pump Page 62well fixed E 6103 is on The water is not pumped out Drain hose is clog...

Page 50: ...se E 0100 to E 9010 3 Wait at least 2 minutes 4 Plug the appliance into a mains socket or switch on the fuse 5 Turn on the device 6 If the problem occurs again Press Close the tap Remove the plug from the socket Contact the service department Page 64and state the error code Washing result Malfunction Crockery is not dry Cause Troubleshooting No rinse aid has been used or the dosage is set too low ...

Page 51: ...Activate Extra Dry Page 39 Crockery has been removed too early or the drying process has not yet ended 1 Wait for the program end 2 Do not remove the dishes until 30 minutes after the end of the programme Used rinse aid has limited drying performance Use a quality rinse aid Eco products may have a limited effect Plastic dishes are not dry No mistake Due to a lower heat storage capacity dries plast...

Page 52: ... dishes do not hinder the rotation of the spray arm Spray arm nozzles are clogged Clean the spray arms Page 47 The seven are polluted Clean the sieves Cleaning sieves Page 45 The strainers are incorrectly fitted and or not secured 1 Apply the sieves properly Sieving System page 45 2 Secure the seven Washing program too weak chosen Select a more powerful rinse programme Programs Page 20 Adjust the ...

Page 53: ... narrow side Tabs are used in the quick program or short program Tab dissolution time is not reached Choose a more powerful program Page 20or use dishwasher powder Page 32 Cleaning effect and dissolving behavior decrease with longer storage time or the dishwasher detergent clots strongly Change from dishwasher detergent Page 32 There are water stains on plastic parts Droplet formation on plastic s...

Page 54: ...ter hardness or top up with softening salt 3in1 dishwasher detergent bio dishwasher detergent or eco dishwasher detergent is insufficiently effective Set the water softener to the water hardness and use separate agents quality cleaning agent softening salt rinse aid Dishwasher detergent is dosed too low Increase the detergent dosage or change dishwasher detergent Page 32 Washing program too weak c...

Page 55: ...not harmful to health There are colored yellow orange brown deposits that are easy to remove in the interior of the appliance especially on the bottom Layers are formed by components of food residues and tap water lime soapy 1 Check the water softening setting 2 Top up with softening salt Filling softening salt Page 29 3 If you use combination detergents tabs activate the water softener Follow the...

Page 56: ... 2 Do not place crockery or fragrance dispenser in the tablet container Crockery has been pre cleaned too well The sensor system therefore opts for a weak washing program Stubborn dirt cannot be partially removed Only remove coarse food residues and do not pre rinse the dishes Adjust the sensitivity of the sensor system Sensors Page 13 Irreparable glass clouding Glasses are not dishwasher safe but...

Page 57: ...g the detergent Only put the detergent in a dry detergent dispenser Abnormal foaming present There is hand dishwashing liquid in the rinse aid reservoir Fill rinse aid directly into the reservoir Filling rinse aid Page 31 Rinse aid has been spilled Remove the rinse aid with a cloth Used detergent or cleaning product produces too much foam Use a different brand of detergent Home Connect problem Mal...

Page 58: ...he amount of rinse aid Malfunctions Malfunction Cause Troubleshooting Water remains in the appliance at the end of the programme Sieve system or space under the sieve is clogged 1 Clean the seven Page 45 2 Clean the drain pump Page 62 Program has not yet ended Wait for the end of the program or cancel the program withReset off Cancel program page 38 Device cannot be switched on or operated Softwar...

Page 59: ...e hangs in a program or shuts down Appliance door is not completely closed Close the appliance door Power and or water supply is interrupted 1 Check the power supply 2 Check the water supply The upper basket presses against the inner door and prevents the appliance door from closing properly Check whether the rear wall of the device is pressed in by a socket or non disassembled hose holder Arrange...

Page 60: ...into the socket Turn on the device 3 If the problem occurs again Contact customer service after sales service Page 64 Mechanical damage Malfunction Cause Troubleshooting Appliance door cannot be closed The door lock has tripped Close the appliance door with more force Door blocked due to an installation error Check whether the device has been installed correctly The appliance door door panel or at...

Page 61: ...roblem can only be solved via the house installation Knocking or rattling sound Spray arm hits the crockery Arrange the dishes in such a way that the spray arms do not hit the dishes Water jets make direct contact with the rinse aid container when the load is low Distribute the crockery evenly Load more dishes in the appliance Light dishes move during rinsing Arrange light items of crockery in a s...

Page 62: ...ng water t t t ransport storage and disposal transport store If necessary use a sponge for this and drain t Here you will find an explanation of how to prepare the device for transport and storage We also explain how to dispose of old appliances transport storage and disposal 5 Lift up the pump cover with a spoon and grasp it by the bracket Disassemble device 1 Unplug the appliance from the mains ...

Page 63: ... unit and damaging the unit only transport the unit in an upright position 1 Unplug the power cord from the outlet 1 Remove dishes from the appliance 2 Cut the power cord 2 Secure loose parts 3 Dispose of the device in an environmentally friendly way 3 Turn on the device Page 37 You can obtain information about the current disposal methods from your dealer and your municipal or district council of...

Page 64: ...evice with AquaStop has been set up and connected professionally and in accordance with our installation instructions this also includes the professionally installed extension of the AquaStop original accessory Our warranty does not cover defective supply lines or fittings up to the AquaStop connection on the tap While using an appliance In principle with AquaStop you do not have to keep up with i...

Page 65: ...o ossrequest bshg com or BSH Hausgeräte GmbH Carl Wery Str 34 D 81739 Munich Subject OSSREQUEST You will be charged for the processing of your request This offer is valid for three years from the date of purchase or at least during the period during which we provide support and spare parts for the affected device 220 240 V 50 Hz or 60 Hz Connection value Fuse water pressure 2000 2400 W 10 16 A min...

Page 66: ...me Connect functionality complies with the basic requirements and other applicable provisions of Directive 2014 53 EU A detailed RED Declaration of Conformity can be found on the Internet at www bosch home com on the product page of your appliance in the additional documents BE FR MT SE 5 GHz WLAN WiFi for indoor use only BG CZ DK THE EE IE LT SI el LU SK ES HU HR NL IT AT CY PL LI PT LV RO UK NI ...

Page 67: ......

Page 68: ... service Contact data of all countries are listed in the attached service directory BSH Hausgeräte GmbH Carl Wery Strasse 34 81739 Munich GERMANY www bosch home com A Bosch Company 9001645769 9001645769 020406 650 P5 nl ...

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