en
Troubleshooting
24
Fault
Cause and troubleshooting
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The electronics have overheated and one or all of the cooking zones have been switched
off.
▶
Wait until the electronics have cooled down sufficiently. Then touch any button on the
control panel.
+ power level and
audible signal
There is hot cookware in the vicinity of the control panel. This may cause the electronics to
overheat.
▶
Remove the cookware. The fault display goes out shortly afterwards. You can continue to
cook.
and signal tone
There is hot cookware in the vicinity of the control panel. The cooking zone has been
switched off to protect the electronics.
▶
Remove the cookware. Wait a few seconds. Touch any button. When the fault display
goes out, you can continue cooking.
/
The cooking zone has overheated and has been switched off to protect the work surface.
▶
Wait until the electronics have cooled down sufficiently before switching the cooking
zone back on.
Transfer settings does not switch on.
▶
Touch any button to confirm the fault display. You can continue to cook as normal
without using the Transfer settings function. Contact customer service.
Extended FlexInduction does not switch on.
▶
Touch any sensor to confirm the fault display. You can use the remaining cooking zones
to continue cooking. Contact the technical after-sales service.
The cooking zone has been operating continuously for an extended period.
▶
Individual safety switch-off is switched on. Touch any button to switch off the display so
that you can set the cooking zone again.
The cooking sensor has overheated and the cooking zone has been switched off.
▶
Wait until the cooking sensor has cooled down sufficiently before activating the function
again.
The cooking sensor has overheated and all of the cooking zones have been switched off.
▶
When you are not using the cooking sensor, remove it from the cookware and keep it
away from other cooking zones or heat sources. Switch on the cooking zones.
There is hot cookware in the vicinity of the control panel. The cooking zone has been
switched off to protect the electronics.
▶
Replace the 3 V CR2032 battery. For more information, see the section entitled
→
"Replacing the battery", Page 19
The connection to the cooking sensor has been broken.
▶
Switch off the function and reactivate it.
The cooking sensor is broken/faulty.
▶
Contact the technical after-sales service.
The wireless cooking
sensor display does
not light up.
The wireless cooking sensor is not responding and the display does not light up.
▶
Replace the 3 V CR2032 battery. For more information, see the section entitled
→
"Replacing the battery", Page 19
▶
If this does not solve the problem, press and hold the symbol on the cooking sensor for
8–10 seconds and then reconnect the cooking sensor to the hob. For more information,
see the section entitled
→
"Connecting the wireless cooking sensor", Page 17
.
▶
If the problem persists, contact our technical after-sales service.
The display on the
sensor flashes twice.
The battery in the cooking sensor is almost flat. The next time you cook, you may be inter-
rupted by the battery running out.
▶
Replace the 3 V CR2032 battery. For more information, see the section entitled
→
"Replacing the battery", Page 19
The display on the
sensor flashes three
times.
The connection to the cooking sensor has been broken.
▶
Press and hold the symbol on the cooking sensor for 8–10 seconds and then reconnect
the cooking sensor to the hob. For more information, see the section entitled
→
"Connecting the wireless cooking sensor", Page 17
.
/
The operating voltage is incorrect and outside of the normal operating range.
▶
Contact your energy supplier.
