9
Service
DO NOT MODIFY THIS APPLIANCE.
Only authorized personnel from the Service Centre are qualified
to work on the appliance.
Sometimes certain faults detected can be easily resolved.
Before calling the Technical Assistance Service, bear in mind
the following advice:
Any of the following are considered to be abnormal operation
and may require servicing:
■
Yellow tipping of the cooktop burner flame.
■
Sooting up of cooking utensils.
■
Burners not lighting properly.
Gas valves, which are difficult to turn in case the appliance fails
to operate correctly, contact the authorised service provider in
your area.
Fault
Possible cause
Solution
The general electrical sys-
tem is malfunctioning.
Defective fuse.
Check the fuse in the main fuse box and change it
if it is damaged.
The automatic safety switch or circuit breaker has
tripped.
Check the main control panel to see if the auto-
matic safety switch or circuit breaker has tripped.
The automatic switching
on function does not work.
There may be food or cleaning products stuck
between the ignition sparkers and the burners.
The space between the ignition sparker and the
burner must be clean.
The burners are wet.
Dry the burner caps carefully.
The burner caps are not correctly positioned.
Check that the burner caps are correctly posi-
tioned.
The appliance is not earthed, is poorly connected
or the earthing is faulty.
Contact the installation technician.
The burner flame is not uni-
form.
The burner components are not correctly posi-
tioned.
Correctly place the parts on the appropriate
burner.
The grooves on the burner are dirty.
Clean the grooves on the burner.
The gas flow is not normal
or there is no gas.
The gas supply is blocked by gas taps.
Open all gas taps.
If the gas is supplied from a gas cylinder, check
that it is not empty.
Change the gas cylinder.
The kitchen smells of gas. A gas tap has been left on.
Turn off the taps.
Incorrect coupling of gas cylinder.
Check that the coupling is sound.
Possible gas leak.
Shut off the gas supply, ventilate the premises and
immediately notify an authorised installation techni-
cian to check and certify the installation. Do not
use the appliance until ensuring that there is no
gas leak in the installation or appliance itself.
The burner immediately
switches off after releasing
the control knob.
The control knob was not held down for long
enough.
Once the burner is on, hold the control knob down
a few seconds longer.
The grooves on the burner are dirty.
Clean the grooves on the burner.
