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Bosch NBN-80052, Installation Manual

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Malfunction

Possible causes

Solution

No connection
established, no
image
transmission.

Incorrect unit
configuration.

Check all
configuration
parameters (reset to
factory default if
necessary).

Faulty installation.

Check all cables,
plugs, contacts and
connections.

Wrong IP address.

Check the IP
addresses (terminal
program).

Faulty data
transmission within
the LAN.

Check the data
transmission with
ping.

The maximum
number of
connections has
been reached.

Wait until there is a
free connection and
call the transmitter
again.

No audio
transmission to
remote station.
 
 
 

Hardware fault.

Check that all
connected audio
units are operating
correctly.

Faulty cable
connections.

Check all cables,
plugs, contacts and
connections.

Incorrect
configuration.

Check audio
parameters on the
Audio configuration
and LIVE page
functions pages.

34

en | Troubleshooting

DINION IP 8000 MP

2014.09 | v1.0 | AM18-Q0665

Bosch Security Systems

Summary of Contents for NBN-80052

Page 1: ...DINION IP 8000 MP NBN 80052 NBN 80122 en Installation Manual ...

Page 2: ......

Page 3: ... 13 4 1 Unpacking 13 4 2 Contents 13 4 3 System requirements 13 5 Installation 14 5 1 Lens mounting 14 5 2 Mounting the camera 16 5 3 Local storage 17 6 Connection 18 6 1 Network and PoE power 18 6 2 Auxiliary power 19 6 3 Alarm 20 6 4 Audio 22 6 5 Video monitor 23 6 6 Data 24 7 Configuration 25 7 1 Setting the field of view 25 7 1 1 Camera install wizard 25 7 1 2 Using the install wizard 26 7 2 T...

Page 4: ...ms 33 8 3 Testing the network connection 37 8 4 Customer service 37 8 5 Terminal program 38 9 Maintenance 40 9 1 Cleaning 40 9 2 Repair 40 9 3 Reset 40 10 Decommissioning 41 10 1 Transfer 41 10 2 Disposal 41 11 Technical data 42 11 1 Specifications NBN 80052 42 11 2 Specifications NBN 80122 48 4 en Table of Contents DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bosch Security Systems ...

Page 5: ...comply with EN UL 60950 The power supply must be a SELV LPS unit or a SELV Class 2 unit Safety Extra Low Voltage Limited Power Source Caution Installation should only be performed by qualified service personnel in accordance with the National Electrical Code NEC 800 CEC Section 60 or applicable local codes Caution Use only a 12 VDC power supply as an auxiliary power source The auxiliary power supp...

Page 6: ...kind on the unit 4 Take precautions to protect the unit from power and lightning surges 5 Adjust only those controls specified in the operating instructions 6 Operate the unit only from the type of power source indicated on the label 7 Unless qualified do not attempt to service a damaged unit yourself Refer all servicing to qualified service personnel 8 Install in accordance with the manufacturer ...

Page 7: ...y one or more of the following measures reorient or relocate the receiving antenna increase the separation between the equipment and receiver connect the equipment into an outlet on a circuit different from that to which the receiver is connected consult the dealer or an experienced radio TV technician for help Intentional or unintentional modifications not expressly approved by the party responsi...

Page 8: ...ecording therefore Bosch Security Systems cannot be held liable for any damage that results from missing video information To minimize the risk of losing information we recommend multiple redundant recording systems and a procedure to back up all analog and digital information Notice We recommend that memory cards only be used for local storage of alarm recordings 1 5 8 en Safety DINION IP 8000 MP...

Page 9: ...ing directly or indirectly from faults incompleteness or discrepancies between this manual and the product described Trademarks All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly More information For more information please contact the nearest Bosch Security Systems location or visit www boschsecurity com 2 DINION IP...

Page 10: ...ge requirements Application variants The camera has a choice of application variants that set up the camera for optimum performance in a specific environment Select the application variant best suited to your installation The application variant must be selected before any other changes are made as the camera reboots automatically and resets the factory defaults when the application variant is cha...

Page 11: ...a configuration Refer to the software manual for more information on the browser interface The camera recording and storage functions include local alarm recording and recording to iSCSI based systems The camera can also use the Bosch Video Recording Manager VRM to control recording and storage Integration with the many Bosch recording solutions is seamless 3 3 DINION IP 8000 MP System overview en...

Page 12: ...ion parameters are controlled by the system and not by the settings made via a web browser Bosch Video Client The Bosch Video Client is a free Windows application for viewing operating controlling and administering surveillance cameras and installations at remote locations It offers a user friendly interface for easy live viewing of multiple cameras playback forensic search and export Download the...

Page 13: ...r service Contents The packaging contains DINION IP 8000 camera Quick install instructions Power connector Data Alarm connector Identification labels CS mount adapter ring for mounting a lens with a C mount only for DINION IP starlight 8000 MP System requirements Computer with Windows XP Vista 7 operating system network access and Microsoft Internet Explorer web browser version 9 0 or later 32 bit...

Page 14: ... required for cameras not having a factory fitted lens Notice Lenses weighing more than 0 5 kg 1 1lbs must be separately supported Pin DC iris lens 1 Damp 2 Damp 5 5 1 14 en Installation DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bosch Security Systems ...

Page 15: ...ttach a C mount lens 3 Plug the lens connector into the camera it automatically detects the type of lens If a short circuit is detected on the lens connector the lens circuit is automatically disabled to avoid internal damage In this case remove the lens connector and check the pin connections DINION IP 8000 MP Installation en 15 Bosch Security Systems 2014 09 v1 0 AM18 Q0665 ...

Page 16: ...rs to direct sunlight Do not obstruct the free flow of air around the camera 1 4 20 UNC The camera can be mounted either from the top or from the bottom 1 4 20 UNC thread 5 2 16 en Installation DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bosch Security Systems ...

Page 17: ...cording systems and a procedure to back up all digital information 4 5 6 4 5 6 1 2 3 1 2 3 MENU CVBS E T H P o E D A T A A L A R M 1 Unscrew the card slot cover 2 Slide the memory card into the slot until it locks in place 3 Screw the cover into place to seal the slot 5 3 DINION IP 8000 MP Installation en 17 Bosch Security Systems 2014 09 v1 0 AM18 Q0665 ...

Page 18: ...mera via the Ethernet cable compliant with the Power over Ethernet standard The LEDs beside the Ethernet connection indicate Power red IP connection green and IP traffic green flashing Notice Use only PoE approved devices Power over Ethernet can be connected at the same time as a 12 VDC power supply If auxiliary power 12 VDC and PoE is applied simultaneously the camera selects PoE and shuts off th...

Page 19: ...1 2 3 1 2 3 12VDC MENU CVBS µSD E T H P o E D A T A A L A R M 5 mm 0 2 in Connect an approved power supply unit with a rated supply voltage of 12 VDC as follows 1 Strip back 5 mm 0 2 in of insulation on the power supply cable must be 16 22 AWG stranded wire or 16 26 AWG solid wire 2 Loosen the screws of the supplied 2 pole connector and insert the stripped wires then tighten the screws again 3 Ins...

Page 20: ...d 6 Alarm out contact 2 The maximum wire diameter is AWG 22 28 for both stranded and solid cut back 5 mm 0 2 in of insulation Alarm out Use the alarm output for switching external devices such as lamps or sirens Alarm output switching capability Max voltage 30 VAC or 40 VDC Max 0 5 A continuous 10 VA 6 3 20 en Connection DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bosch Security Systems ...

Page 21: ... to 3 3 V Configurable as active low or active high A zero potential make contact or switch can be used as the actuator use a bounce free contact system Note If IR illumination is used the alarm interface provides a stable switching control of the day night function of the camera DINION IP 8000 MP Connection en 21 Bosch Security Systems 2014 09 v1 0 AM18 Q0665 ...

Page 22: ...tted in sync with the video signal Audio input Line input level not suitable for direct microphone signal impedance 18 kOhm typical 1 Vrms maximum input voltage Audio output Line output level not suitable for direct speaker connection impedance 1 5 kOhm minimum 0 85 Vrms maximum output voltage Wiring Use shielded audio connection cable with advised maximum cable lengths for audio line input and ou...

Page 23: ...VBS to connect an analog monitor for setting up the camera To connect a monitor use the optional 3 m cable NBN MCSMB 30M to connect directly to the CVBS connector of a monitor To connect to a coax cable use the optional 0 3 m cable NBN MCSMB 03M 6 5 DINION IP 8000 MP Connection en 23 Bosch Security Systems 2014 09 v1 0 AM18 Q0665 ...

Page 24: ... connector to connect to an external device for sending control data from the camera to the external device This data connection supports RS485 RS422 and RS232 Note To ensure surge and electrostatic protection keep the cable length between the camera and external device to less than 3 meters 6 6 24 en Connection DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bosch Security Systems ...

Page 25: ... on the rear panel is used for accessing the camera install wizard The wizard fine tunes the focus and optimizes picture sharpness in both bright and low level lighting for example at night When there is a choice in the wizard the options are selected by either a short press or a longer press of the MENU button Select EXIT to close the wizard Notice Changing the application variant overwrites your...

Page 26: ...required change the camera application variant as follows Briefly press MENU until the required variant is displayed Choices are 1080p 5MP 4 3 or 5MP 16 9 Assign the setting by pressing MENU for a longer time Confirm the setting by pressing MENU for a longer time The camera reboots and assigns the factory defaults for that variant 4 When the variant is set correctly briefly press MENU to continue ...

Page 27: ...y adjust the focus lever on the lens to obtain the sharpest image possible 10 Briefly press MENU to start the automatic back focus adjustment AUTO BACK FOCUS The motorized automatic back focus process runs The progress is shown on the monitor 11 If the camera is not in focus press MENU for a longer time to restart the wizard 12 If the camera is correctly focused briefly press MENU to exit the wiza...

Page 28: ...y press MENU until the required variant is displayed Choices are 1080p 4K UHD or 12MP Assign the setting by pressing MENU for a longer time Confirm the setting by pressing MENU for a longer time The camera reboots and assigns the factory defaults for that variant 4 When the variant is set correctly briefly press MENU to continue to the following screen Lens type DC Iris State Ready Focus indicator...

Page 29: ...e motorized automatic back focus process runs The progress is shown on the monitor 9 If the camera is not in focus press MENU for a longer time to restart the wizard 10 If the camera is correctly focused briefly press MENU to exit the wizard DINION IP 8000 MP Configuration en 29 Bosch Security Systems 2014 09 v1 0 AM18 Q0665 ...

Page 30: ... switches the filter depending on the observed light level The switching level is adjustable If the day to night switching level is set to 15 certain borderline scene lighting conditions can cause the camera to switch back and forth between day and night modes Set a different switching level to avoid this Note If IR illumination is used the alarm interface provides a stable switching control for t...

Page 31: ... limited to basic setup via the Wizard Bosch Video Client The Bosch Video Client is a free Windows application for viewing operating controlling and administering surveillance cameras It can be downloaded from http downloadstore boschsecurity com The Configuration Manager which is part of the Video Client is a useful tool for locating the IP addresses of cameras in your network Refer to the Video ...

Page 32: ...r the default address is 192 168 0 1 1 Start the Web browser 2 Enter the IP address of the unit as the URL 3 During initial installation confirm any security questions that appear Protected network If a RADIUS server is used for network access control 802 1x authentication the unit must be configured first To configure the unit connect it directly to a computer using a network cable and configure ...

Page 33: ...ssible to control peripheral devices if necessary Resolving problems The following table is intended to help identify the causes of malfunctions and correct them where possible Malfunction Possible causes Solution No image transmission to remote location Defective camera Connect a local monitor to the camera and check the camera function Faulty cable connections Check all cables plugs contacts and...

Page 34: ...the LAN Check the data transmission with ping The maximum number of connections has been reached Wait until there is a free connection and call the transmitter again No audio transmission to remote station Hardware fault Check that all connected audio units are operating correctly Faulty cable connections Check all cables plugs contacts and connections Incorrect configuration Check audio parameter...

Page 35: ...change the IP address Control of cameras or other units is not possible The cable connection between the serial interface and the connected unit is not correct Check all cable connections and ensure all plugs are properly fitted The interface parameters do not match those of the other unit connected Make sure that the settings of all units involved are compatible The unit is not operational after ...

Page 36: ...f the ActiveX components JVM not installed on your computer or not activated Install JVM Web browser contains empty fields Active proxy server in network Create a rule in the local computer s proxy settings to exclude local IP addresses The camera LED flashes red Firmware upload failed Repeat firmware upload 36 en Troubleshooting DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bosch Security Systems ...

Page 37: ...he network Check the cable connections in this case The device is not correctly integrated into the network Check the IP address subnet mask and gateway address Customer service If a fault cannot be resolved please contact your supplier or system integrator or go directly to Bosch Security Systems Customer Service The version numbers of the internal firmware can be viewed on a service page Please ...

Page 38: ...rial interface on the computer Configuring the Terminal Before the terminal program can communicate with the camera the transmission parameters must be matched Make the following settings for the terminal program 19 200 bps 8 data bits No parity check 1 stop bit No protocol Command Inputs After the connection has been established you must log on to the camera to access the main menu Other submenus...

Page 39: ...ew IP address 5 Enter the desired IP address and press Enter The terminal program displays the new IP address 6 Use the displayed commands for any additional settings you require Note You must reboot to activate the new IP address a new subnet mask or a gateway IP address Reboot Briefly interrupt the power supply to the camera for a reboot disconnect the power supply and switch on again after a fe...

Page 40: ... parts Refer all repairs to suitable qualified specialists Reset Use the factory reset button to restore the unit to its original settings Any changes to the settings are overwritten by the factory defaults A reset may be necessary for example if the unit has invalid settings that prevent it from functioning as desired 4 5 6 4 5 6 1 2 3 1 2 3 MENU CVBS µSD E T H P o E D A T A A L A R M 9 9 1 9 2 9...

Page 41: ...ctronic and electrical appliances which have reached the end of their working life must be collected and disposed of separately from household waste material Separate collecting systems are usually in place for disused electronic and electrical products Please dispose of these units at an environmentally compatible recycling facility per European Directive 2012 19 EU 10 10 1 10 2 DINION IP 8000 MP...

Page 42: ...Sensor Type 1 1 8 CMOS Total sensor pixels 6 1 MP Video performance Dynamic range 5MP 4 3 mode 97 dB WDR 97 16 dB with iAE 5MP 16 9 mode 97 dB WDR 97 16 dB with iAE 1080p mode 103 dB WDR 103 16 dB with iAE Video performance Sensitivity 3200K 89 reflectivity 30 IRE F1 2 Color 5MP mode 0 0121 lx Color 1080p mode 0 00825 lx 11 11 1 42 en Technical data DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bosch ...

Page 43: ...bandwidth Regions of Interest ROI Overall IP Delay Min 120 ms Max 340 ms GOP structure IP IBP IBBP Encoding interval 1 to 25 30 ips Video resolution 5MP 16 9 2992 X 1680 5MP 4 3 2704 X 2032 1080p HD 1920 X 1080 720p HD 1280 x 720 Upright 9 16 cropped 400 x 720 D1 4 3 cropped 704 x 480 480p SD Encoding 704 x 480 Displayed 854 x 480 432p SD 768 x 432 288p SD 512 x 288 DINION IP 8000 MP Technical dat...

Page 44: ...r Automatic Electronic Shutter AES Fixed selectable Default shutter Backlight compensation Off Auto intelligent Auto Exposure iAE Noise reduction intelligent Dynamic Noise Reduction iDNR with separate temporal and spatial adjustments Contrast enhancement On off Sharpness Sharpness enhancement level selectable Privacy Masking Four independent areas fully programmable Video Motion Analysis Intellige...

Page 45: ... video out SMB connector CVBS PAL NTSC 1 Vpp 75 Ohm service only Audio line in 1 Vrms max 18 kOhm typical Audio line out 0 85 Vrms at 1 5 kOhm typical Audio connectors 3 5 mm mono jack Alarm input 2 inputs Alarm input activation 5 VDC nominal 40 VDC max DC coupled with 50 kOhm pull up resistor to 3 3 VDC 0 5 V is low 1 4 V is high Alarm output 1 output Alarm output voltage 30 VAC or 40 VDC max Max...

Page 46: ...edule recording Network Protocols IPv4 IPv6 UDP TCP HTTP HTTPS RTP RTCP IGMP V2 V3 ICMP ICMPv6 RTSP FTP Telnet ARP DHCP NTP SNTP SNMP V1 MIB II 802 1x DNS DNSv6 DDNS DynDNS org selfHOST de no ip com SMTP iSCSI UPnP SSDP DiffServ QoS LLDP SOAP Dropbox CHAP digest authentication Encryption TLS 1 0 SSL DES 3DES AES optional Ethernet 10 100 Base T auto sensing half full duplex Connectivity ONVIF Profi...

Page 47: ...ack focus adjustment Iris control Automatic iris control Mechanical Dimensions W x H x L 78 x 66 x140 mm 3 07 x 2 6 x 5 52 inch without lens Weight 855 g 1 88 lb without lens Color RAL 9006 Metallic Titanium Tripod Mount Bottom and top 1 4 inch 20 UNC Environmental Operating Temperature 20 C to 50 C 4 F to 122 F Storage Temperature 30 C to 70 C 22 F to 158 F Operating Humidity 20 to 93 RH Storage ...

Page 48: ...inch CMOS Pixels 12 MP Video performance Dynamic range 12 MP 4 3 mode 92 dB WDR 92 16 dB with iAE 4K UHD 16 9 mode 92 dB WDR 92 16 dB with iAE 1080p mode 98 dB WDR 98 16 dB with iAE Video performance Sensitivity 3200K 89 reflectivity 30 IRE 33 ms F2 45 scene illumination Color 12MP 4K UHD mode 1 932 lx Color 1080p mode 0 966 lx 11 2 48 en Technical data DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bo...

Page 49: ...rame rate and bandwidth Regions of Interest ROI Overall IP Delay Min 120 ms Max 340 ms GOP structure IP IBP IBBP Encoding interval 1 to 25 30 ips Video resolution H x V 12MP 4000 x 3000 at 20 fps 4K UHD 3840 x 2160 at 30 fps 1080p HD 1920 x 1080 at 30 fps 720p HD 1280 x 720 at 30 fps D1 4 3 downscaled cropped 704 x 480 480p SD Encoding 704 x 480 Displayed 854 x 480 432p SD 768 x 432 DINION IP 8000...

Page 50: ... mode Shutter Automatic Electronic Shutter AES Fixed selectable Default shutter Backlight compensation Off Auto intelligent Auto Exposure iAE Noise reduction intelligent Dynamic Noise Reduction iDNR with separate temporal and spatial adjustments Contrast enhancement On off Sharpness Sharpness enhancement level selectable Privacy Masking Four independent areas fully programmable Video Motion Analys...

Page 51: ... video out SMB connector CVBS PAL NTSC 1 Vpp 75 Ohm service only Audio line in 1 Vrms max 18 kOhm typical Audio line out 0 85 Vrms at 1 5 kOhm typical Audio connectors 3 5 mm mono jack Alarm input 2 inputs Alarm input activation 5 VDC nominal 40 VDC max DC coupled with 50 kOhm pull up resistor to 3 3 VDC 0 5 V is low 1 4 V is high Alarm output 1 output Alarm output voltage 30 VAC or 40 VDC max Max...

Page 52: ... Via web browser or Configuration Manager Firmware update Remotely programmable Software viewer Web browser Bosch Video Client or third party software Network Protocols IPv4 IPv6 UDP TCP HTTP HTTPS RTP RTCP IGMP V2 V3 ICMP ICMPv6 RTSP FTP Telnet ARP DHCP NTP SNTP SNMP V1 MIB II 802 1x DNS DNSv6 DDNS DynDNS org selfHOST de no ip com SMTP iSCSI UPnP SSDP DiffServ QoS LLDP SOAP Dropbox CHAP digest au...

Page 53: ...s lens 120 deg FoV with minimum object distance of 0 45 m 1 5 ft Mechanical Dimensions W x H x L 78 x 66 x 200 mm 3 07 x 2 6 x 7 87 inch with factory mounted lens Weight 860 g 1 90 lb with 3 2 mm lens 870 g 1 92 lb with 5 mm lens Color RAL 9006 Metallic Titanium Tripod Mount Bottom and top 1 4 inch 20 UNC Environmental Operating Temperature 20 C to 50 C 4 F to 122 F Storage Temperature 30 C to 70 ...

Page 54: ...Environmental Operating Humidity 20 to 93 RH Storage Humidity up to 98 RH 54 en Technical data DINION IP 8000 MP 2014 09 v1 0 AM18 Q0665 Bosch Security Systems ...

Page 55: ......

Page 56: ...Bosch Security Systems B V Torenallee 49 5617 BA Eindhoven The Netherlands www boschsecurity com Bosch Security Systems B V 2014 ...

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