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20

Eliminating minor faults yourself

Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following 

information.
Customer service will charge you for advice – even if the appliance is still under 

guarantee!

Fault

Possible cause

Remedial action

Temperature differs 

greatly from the set 

value.

In some cases it is adequate to 

switch off the appliance for 

5 minutes.
If the temperature is too high wait 

a few hours and check whether 

the temperature has approached 

the set value.
If the temperature is too low check 

the temperature again the next day.

Displays 

do not illuminate.

Power failure; the fuse 

has been switched off; 

the mains plug has not 

been inserted 

properly.

Connect mains plug. Check whether 

the power is on, check the fuses.

Temperature display 

indicates “E..”.

Electronics have 

detected a fault.

Call customer service.

Warning signal 

sounds, “alarm” 

button lights up. 

Fig.

2

/5

The freezer 

compartment is too 

warm!
Frozen food is at risk!

To switch off the warning signal, 

press the “alarm” button 5. 

Appliance is open.

Close the appliance.

Ventilation openings 

have been covered.

Ensure that there is adequate 

ventilation.

Too much food was 

placed in the freezer 

compartment at once.

Do not exceed max. freezing 

capacity.

When the fault has been eliminated, 

the “alarm” button 5 goes out 

shortly afterwards.

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