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Bosch KFF96 Series, User Manual

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Bosch KFF96 Series User Manual Download Page 42

en 

Troubleshooting

42

Fault

Cause and troubleshooting

The appliance hums,
bubbles, buzzes,
gargles, clicks,
crackles or rumbles.

Not a fault. A motor is running, e.g. refrigerating unit,
fan. Refrigerant flows through the pipes. The motor,
switches, solenoid valves or water valves are switch-
ing on or off. Automatic defrosting is running. Ice
cubes fall into the ice storage container.
No action required.

The appliance makes
noises.

The appliance is not level.

▶

Align the appliance using a spirit level and the
screw feet.

The appliance is not free-standing.

▶

Observe the minimum clearances for the appliance.

Fittings wobble or stick.

▶

Check the removable fittings and, if required, re-
place these.

Bottles or containers are touching.

▶

Move the bottles or containers away from each
other.

Super freezing is switched on.
No action required.

Summary of Contents for KFF96 Series

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Fridge freezer KFF96 en User manual ...

Page 2: ...ent bar 16 6 3 Fixed shelf 16 6 4 Pull out container 16 6 5 Cool fresh container 16 6 6 Container divider 17 6 7 Flat frozen food container 17 6 8 Frozen food pull out con tainer 17 6 9 Frozen food carrying con tainer 17 6 10 Butter and cheese com partment 17 6 11 Door rack 17 6 12 Ice cube container 17 6 13 Accessories 18 7 Basic operation 18 7 1 Switching on the appliance 18 7 2 Operating tips 1...

Page 3: ... Tips for storing food in the freezer compartment 28 13 4 Tips for freezing fresh food 28 13 5 Shelf life of frozen food at 18 C 0 F 29 13 6 Defrosting methods for frozen food 29 14 Water system 29 14 1 Water filter 29 14 2 Water dispenser 30 14 3 Ice cube maker 31 15 Defrosting 32 15 1 Defrosting in the refriger ator compartment 32 15 2 Defrosting in the cool fresh compartment 32 15 3 Defrosting ...

Page 4: ...triction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers Children must not play with the appliance Cleaning and user maintenance must n...

Page 5: ...stallation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with heat sources WARNING Risk of explosion If the appliance s ventilation openings are sealed a leak in the re frigeration circuit may result in a flammable mixture of gas and air Keep ...

Page 6: ...suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of explosion Mechanical devices or other devices may damage the refrigera tion circuit flammable refrigerant may escape and explode To accelerate the defrosting process do not use any other mechanical devices or devices other than those recommended by the manufacturer Products which contain flammab...

Page 7: ... from the freezer compartment into your mouth Avoid prolonged contact of the skin with frozen food ice and surfaces in the freezer compartment CAUTION Risk of harm to health To prevent food from being contaminated you must observe the following instructions If the door is open for an extended period of time this may lead to a considerable temperature increase in the compartments of the appliance R...

Page 8: ...he fuse box and turn off the water tap Call customer services Page 44 Incorrect repairs are dangerous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in ...

Page 9: ...e water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before Never pull on the water hose on the rear panel of the appliance Contamination with oil or fat may cause plastic parts and door seals to become porous Keep plastic parts and door seals free of oil and grease Metal or metal style parts in the appli ance may contain aluminium Alu miniu...

Page 10: ...e standing appliance Equipment and accessories1 Installation material Installation instructions User manual Customer service directory Warranty enclosure2 Energy label Information on energy consump tion and noises Information about Home Connect 4 2 Criteria for the installation location WARNING Risk of explosion If the appliance is in a space that is too small a leak in the refrigeration circuit m...

Page 11: ...must be installed on the water connection and be freely accessible following installa tion of the appliance The water connection is checked and is of drinking water quality 1 Rinse the drinking water connec tion thoroughly until the drinking water is no longer cloudy and con tains no deposits If the drinking water is still cloudy or contains deposits install an ex ternal water filter system 2 Inst...

Page 12: ...your appliance Familiarising yourself with your appliance 5 1 Appliance You can find an overview of the parts of your appliance here A B C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 A Refrigerator compartment B Cool fresh compartment C Freezer compartment 1 Control panel 2 Equipment bar Page 16 3 Water dispenser ...

Page 13: ...17 Flat frozen food container Page 17 18 Frozen food carrying con tainer Page 17 19 Container divider Page 17 20 Screw foot Note Deviations between your appli ance and the diagrams may differ with regard to their features and size 5 2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 1 2 3 4 5 6 7 8 9 10 11...

Page 14: ...in F or C 13 Freezer compart ment sets the temperature of the freezer compartment 5 3 Control panel submenu You can configure further settings in the submenu 1 2 3 4 5 6 7 8 9 3 1 Displays the set submenu 2 Submenu is used to navigate through the sub menu 3 opens the menu for set ting Home Connect 4 opens the menu for setting the lighting 5 opens the menu for changing the temperature unit 6 Displa...

Page 15: ...cool fresh compartment storage setting for snacks 6 The light bar lights up if user defined settings have been set via the Home Connect app You can find more information in the Home Connect app 7 Switches the button lock for the control panel cool fresh compartment off Features 6 Features Features The features of your appliance de pend on the model 6 1 Shelf ATTENTION If fitted at an angle the hoo...

Page 16: ...ocation Removing the equipment bar Page 33 Tip Position the equipment bar in the centre of the refrigerator compart ment 6 3 Fixed shelf Always put the fixed shelf in the spe cified position 6 4 Pull out container Do not store large plates or contain ers with processed food which has been covered in the pull out con tainer 6 5 Cool fresh container To automatically set the cool fresh container to t...

Page 17: ... 7 Flat frozen food container Store flat frozen items the ice stor age container and the ice scoop in the flat frozen food container 6 8 Frozen food pull out con tainer In order to achieve an improved over view and to remove frozen food more quickly remove frozen food pull out container 6 9 Frozen food carrying con tainer Store large frozen items in the frozen food carrying container 6 10 Butter a...

Page 18: ...erature has been reached The front and side panels of the housing heat up occasionally This prevents condensation from forming When you close the door a va cuum may be created The door is then difficult to open again Wait a moment until the vacuum is offset 7 3 Switching off the appli ance Press 7 4 Setting the temperature unit You can choose between the temper ature unit F and C 1 Press 2 Press 3...

Page 19: ...ng Press a The previously set temperature is displayed 8 2 Super freezing With Super freezing the freezer com partment cools so that it as cold as possible Switch on Super freezing one to two hours before placing food weighing 2 kg or more into the freezer com partment Use Super freezing to accelerate ice cube production In order to utilise the freezer capacity use Super freezing Prerequisites for...

Page 20: ... 16 C 3 F Switching on energy saving mode Press a lights up Switching off energy saving mode Press a The previously set temperature is displayed 8 5 Freshness mode In order to keep the food fresh for longer you can switch on the fresh ness mode on the appliance The appliance automatically sets the temperatures Refrigerator com partment 2 C 36 F Cool fresh com partment 0 C 32 F Freezer compart ment...

Page 21: ...witched on lights up Note Increased water consumption switches the filter change notification on sooner Switching off the filter change notification 1 Replace the water filter The bypass cap does not need to be replaced 2 Press and hold for three seconds a goes out a The filter change status is reset 8 9 Filter change status If you replace the filter before the fil ter change notification reset th...

Page 22: ...fresh food are being placed inside Switch on Super freezing before placing large quantities of food in the appliance The freezer compartment door is open for too long Check whether the frozen food has defrosted or thawed Switching off the temperature alarm Press a The warning tone is switched off a The temperature display freezer compartment briefly indicates the warmest temperature reached in the...

Page 23: ...t the appliance to your WLAN home network Wi Fi automatically 1 Press a lights up and the sub menu display shows 2 Press Submenu re peatedly until the submenu display shows and the submenu setting display shows 3 Press Submenu setting a The submenu display shows an animation for two minutes The ap pliance is ready for automatic con nection to the WLAN home net work Wi Fi 4 Activate the WPS functio...

Page 24: ...e is located within the range of the WLAN home network Wi Fi Checking the signal strength Page 25 Repeat the process 10 3 Connecting the appli ance to the Home Con nect app If you have automatically connected your appliance to your WLAN home network Wi Fi you can connect your appliance to the Home Connect app Requirements The appliance is connected to the WLAN home network Wi Fi Page 23 The Home C...

Page 25: ...rat ure press any touch field 1 Press a lights up and the sub menu display shows 2 Press Submenu re peatedly until the submenu display shows and the submenu setting display shows 3 Press Submenu setting a The submenu setting display shows an animation a The update is installed a The control panel is locked during the installation a If the installation is successful the submenu setting display show...

Page 26: ...current software and hardware version of your appliance Status of any previous reset to factory settings This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time Note Please note that the Home Connect functions can only be utilised with the Home Connect app Information on data protection can be ret...

Page 27: ...an be set from 2 C 29 F to 4 C 40 F using pre defined storage settings Storing food in the fresh compart ment retains the quality of the food better The low temperature and the optimum moisture provide ideal stor age conditions for fresh food 12 1 Storage recommenda tions for the cool fresh compartment Storage setting Food Meat fish and seafood Fruit mixed load with fruit and vegetables sausage ch...

Page 28: ...y on the shelves and on the floor of the freezer compartment 13 3 Tips for storing food in the freezer compartment To quickly and gently freeze larger quantities of fresh food place this in the top frozen food container Do not bring food which is to be frozen into contact with frozen food 13 4 Tips for freezing fresh food Freeze fresh and undamaged food only Freeze food in portions Cooked food is ...

Page 29: ...ter system Water system Your appliance is equipped with wa ter carrying components The water system only works if a wa ter filter or a bypass cap is installed 14 1 Water filter The water filter filters particles and the taste of chlorine out of the water The water filter reduces further con tamination e g from chloramines lead and pharmaceutical products Note The water filter does not filter bacte...

Page 30: ...the filter opening as far as it will go and turn it 90 clockwise as far as it will go 4 Move the filter cover up to the right and slide it back as far as it will go 5 Discard the ice cubes produced during the first 24 hours and dis pense water for five minutes and then dispose of this 14 2 Water dispenser Dispense cold water via the water dispenser Putting the water dispenser into operation Note O...

Page 31: ...ner is full Tips You can accelerate ice cube pro duction by setting a colder freezer compartment temperature or by switching on Super freezing This will slightly increase energy con sumption If the ice cubes taste stale discard the rest and the cubes ice pro duced over the next 24 hours If the ice cubes still taste stale change the water filter Putting the ice cube maker into operation Notes Ice c...

Page 32: ...automatically 15 3 Defrosting in the freezer compartment The fully automatic NoFrost system ensures that the freezer compartment remains frost free Defrosting is not required Cleaning and servicing 16 Cleaning and servi cing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Customer Service must clean inac cessible...

Page 33: ...e appli ance Do not use hard scouring pads or cleaning sponges Do not use harsh or abrasive de tergents Do not use cleaning products with a high alcohol content If you clean fittings and accessories in the dishwasher this may cause them to become deformed or discol our Never clean fittings and accessory in the dishwasher 1 Prepare the appliance for cleaning Page 32 2 Clean the appliance the fittin...

Page 34: ...ing pull out containers 1 Pull out the pull out container as far as it will go 2 Lift the pull out container at the front and remove it Removing the cool fresh container 1 Pull out the cool fresh container as far as it will go 2 Lift the cool fresh container at the front and remove it Removing the frozen food pull out container 1 Pull out the frozen food pull out container as far as it will go ...

Page 35: ...Removing the ice cube container 1 Pull out the flat frozen food con tainer as far as it will go 2 Lift the ice cube container at the front and remove it Removing the frozen food carrying container Remove the frozen food carrying container upwards 16 4 Removing appliance components If you want to clean your appliance thoroughly you can remove certain components from your appliance Telescopic rails ...

Page 36: ...4 Push the telescopic rail backwards above the rear pin and disen gage Installing telescopic rails 1 Place the extended telescopic rail on the front pin and pull it for wards slightly to lock in place 2 Place the telescopic rail on the rear pin and push the locking mechanism back Refrigerator compartment glass plate To clean the refrigerator compart ment glass plate thoroughly you can remove it ...

Page 37: ...s at the base of the refrigerator compart ment lift the refrigerator com partment glass plate and remove it Install the refrigerator compartment glass plate Place the refrigerator compartment glass plate at the rear of the base of the refrigerator compartment and lower it Cool fresh container cover To clean the cool fresh container cover thoroughly you can remove it Removing the cool fresh contain...

Page 38: ...g 38 Fitting the cool fresh container cover 1 Slide the lid of the cool fresh con tainer symmetrically towards the rear and hook it into place 2 Click the cool fresh container lid into place 3 Install the cool fresh container ...

Page 39: ... seconds until three audible signals sound a The lighting on the control panels and the interior lighting switch themselves off briefly a flashes and a warning signal sounds 2 Press 3 After a short time check whether your appliance is cooling The LED lighting does not work Different causes are possible Call customer service The customer service number can be found in the enclosed customer service ...

Page 40: ...o warm check the temper ature again after a couple of hours If the temperature is too cold check the temper ature again on the following day Water is leaking out of the appliance The water connection or water hose is not leak tight Check if the water connections are fastened firmly and the water hose is undamaged If necessary replace the water hose Water output is re duced Low water pressure Check...

Page 41: ...em Connect the appliance only to a water connection with sufficient water pressure Page 9 The water filter is blocked Change the water filter Page 30 Food or objects are blocking the fill level sensor for the ice cube maker Remove all food and objects from the ice storage container The ice cube maker is not functioning Ice cube production is switched off Switch on ice cube production Page 31 There...

Page 42: ...defrosting is running Ice cubes fall into the ice storage container No action required The appliance makes noises The appliance is not level Align the appliance using a spirit level and the screw feet The appliance is not free standing Observe the minimum clearances for the appliance Fittings wobble or stick Check the removable fittings and if required re place these Bottles or containers are touc...

Page 43: ... at the end of the appliance self test two audible signals sound and the temperature display indic ates the set temperature your ap pliance is OK The appliance switches to normal operation a If at the end of the appliance self test five audible signals sound and the submenu setting display shows inform the after sales service Storage and disposal 18 Storage and disposal Storage and disposal You ca...

Page 44: ...Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco nomic Area Note Under the terms of the manu facturer s warranty applicable to the location the use of Customer Service is free of charge The minimum dura tion of the warranty manufacturer s warranty for private consumers in the Europea...

Page 45: ...Nr on the rating plate Alternatively you can also find the model identifier in the first line of the EU energy label Declaration of Conformity 21 Declaration of Con formity Declaration of Conformity Robert Bosch Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of the Dir ective 2014 53 EU A detailed RE...

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Page 48: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001599113 9001599113 ...

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