21
Troubleshooting Guide
Dishwashers may occasionally exhibit problems that are unrelated to a mal-
function of the dishwasher itself. The following information may help you
with a dishwasher problem without involving a repair professional.
Problem
Cause
Action
Dishwasher
does not
start
1. Door may not be properly
latched
2. Unit may not be turned on
3. Unit not reset or previous cycle
not completed
4. Delay start engaged
5. Interruption of electrical power
supply to dishwasher or blown fuse.
6. The door may have been closed
without first selecting a cycle
7. Water supply may not be turned on
1. Shut the door completely until you
hear a click
2. Press the main power switch to
turn unit on
3. To reset, refer to “Cancel a Cycle”
section in this manual
4. To reset, refer to “Delay Start”
section in this manual
5. Check circuit breaker
6. Select a cycle and close the door.
7. Check and turn on water supply
Display
does not
illuminate
1. A fuse may have been blown or
circuit breaker tripped
2. Door not closed or latched
Note: For models with controls on
top of the door, the display only illu-
minate when the door is opened and
controls are visible.
1. Check the fuse or circuit breaker
box and replace the fuse or reset the
breaker if necessary
2. Ensure door is properly latched
and completely closed
Dishwasher
seems to
run a long
time
1. Incoming water is not warm
enough
2. Cycle time can vary due to soil
and water conditions
3. Rinse aid dispenser is empty
4. Dishwasher connected to cold
water supply
Note: Refer to “Wash Cycle Informa-
tion” section in this manual for typi-
cal cycle lengths.
1. Before starting a cycle, run hot
water faucet at the sink closest to
the dishwasher
2. Sensors in the dishwasher auto-
matically increase the cycle time to
ensure a good wash when heavy soil
is detected
3. Add rinse aid
4. Verify dishwasher is connected to
hot water supply plumbing
Dishes are
not getting
clean
enough
1. Spray arm movement obstructed
2. Spray arm nozzles clogged
3. Improper use of detergents
4. Filters could be clogged
5. Dishes are nested or loaded too
close together
6. Selected wash cycle is not suitable
for food soil conditions
1. Ensure that spray arm movement is
not blocked by hand rotating spray arms
before starting cycle
2. Remove the spray arms and clean
according to the “Care and Mainte-
nance” section of the manual
3. Increase or decrease detergent
depending on the water hardness
4. Clean the filters according to the “Care
and Maintenance” section of the manual
5. Rearrange load such that water
spray can reach all items in the dish-
washer - see “Loading the Dishwasher”
section of the manual
6. Refer to “Wash Cycle Information” sec-
tion of the manual
