20
Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service as you may be able to
remedy the fault yourself.
Fault table
If a dish does not turn out as well as you had hoped, refer to
the chapter:
Tested for you in our cooking studio.
It contains
useful tips and information on cooking, baking and roasting.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Replacing the bulb in the oven ceiling light
If the bulb in the oven light fails, it must be replaced. Heat-
resistant, 25 watt spare bulbs can be obtained from our after-
sales service or a specialist retailer. Only use these bulbs.
:
Risk of electric shock!
Switch off the circuit breaker in the fuse box.
1.
Place a tea towel in the cold oven to prevent damage.
2.
Unscrew the glass cover by turning it anti-clockwise.
3.
Replace the bulb with one of the same type.
4.
Screw the glass cover back in.
5.
Remove the tea towel and switch on the circuit breaker.
Glass cover
You must replace a damaged glass cover. Suitable glass
covers may be obtained from the after-sales service. Please
specify the E number and FD number of your appliance.
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
After-sales contact details for all countries can be found in the
attached after-sales service directory.
Fault
Possible cause Troubleshooting/informa-
tion
The oven does
not work.
Faulty circuit
breaker
Look in the fuse box and
check that the circuit
breaker is in working order.
Power cut.
Check whether the kitchen
light or other kitchen appli-
ances are working.
Oven not hot.
Dust on the
contacts.
Turn the control knobs
clockwise and anti-clock-
wise a few times.
The burner
does not ignite.
Power cut or
damp ignition
plugs.
Light the gas burner with a
gas lighter or a match.
The gas grill
does not work.
The protecting
plate is incor-
rectly inserted.
Make sure that the protect-
ing plate is correctly
inserted.
Remove the protecting
plate and reinsert it.
E no.
FD no.
After-sales service
O
Summary of Contents for HGA223121Z
Page 1: ... en Instruction manual Free standing cooker HGA223121Z ...
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