Problem solving
Greentherm T9900 SE/i – 6 720 813 635 (2019/03)
68
AA
Condensing unit flue gases temperature [16]
above 392 °F (200 °C) and/or flue gases
temperature [15] above 145 °F (63 °C) at the
exhaust sensor [15]. Appliance regulates power to
protect against overheating.
▶ Descale appliance (
BB
Fan calibration triggered due to missed ignitions.
▶ Check gas inlet pressure (
▶ Perform gas and air tuning (
BC
Successive fan calibration with similar learned
values.
▶ Check gas inlet pressure (
▶ Perform gas and air tuning (
C1
C2
Flue blockage detected during startup due to
insufficient combustion air.
▶ Reset error (touch and hold on/off button for 3
seconds).
If the problem persists:
▶ Check air intake and exhaust pipes and terminals for
obstructions and reset the error.
▶ Check if flue length is according to specification
(
section 4.6) and reset the error.
▶ Perform gas and air tuning (
C3
Flow sensor [14] does not detect water
recirculation.
▶ Check pump and connections.
▶ Check recirculation circuit for any blockage.
C5
Bypass water valve [8] disconnected or damaged. ▶ Check bypass water valve wire connections.
If the problem persists:
▶ Replace the bypass water valve and/or wire
connections. After valve replacement, proceed with
bypass water valve calibration (
C7
Fan [2] disconnected or damaged.
▶ Check fan wire connections.
▶ Reset error (touch and hold on/off button for 3
seconds)
If the problem persists:
▶ Replace the fan and/or wire connections.
C8
Main water valve [22] disconnected or damaged.
▶ Check main water valve wire connections.
▶ Proceed with main water valve calibration.
If the problem persists:
▶ Replace main water valve and/or wire connections.
After valve replacement, proceed with main water
valve calibration (
C9
Barometric pressure sensor damaged.
▶ Reset error (touch and hold on/off button for 3
seconds).
If the problem persists:
▶ Replace electronic control unit (ECU).
CA
Water flow above 9.2gpm.
▶ Disconnect the appliance and purge hydraulic circuit
to remove air.
▶ Install water flow restrictor.
▶ Check water pressure does not exceed 150psi
(
Display
Description
Solution