Trouble shooting
en
15
3
Trouble shooting
Trouble s
hooting
Malfunctions often have simple explanations. Please
read the following notes before calling the after-sales
service.
:
Warning
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Malfunction table
--------
LED lights
Defective LED lights may be replaced by the
manufacturer, their customer service or a qualified
technician (electrician) only.
:
Warning
Risk of injury!
The light emitted by LED lights is very dazzling, and can
damage the eyes (risk group 1). Do not look directly
into the switched on LED lights for longer than 100
seconds.
4
Customer service
Customer
service
When calling us, please quote the product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. These numbers can
be found on the rating plate on the top of the appliance.
You can make a note of the numbers of your appliance
and the telephone number of the after-sales service in
the space below to save time should it be required.
Please be aware that a visit by an after-sales engineer
will be charged if a problem turns out to be the result of
operator error, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
Accessories
(not included in the scope of delivery)
Note:
These instructions apply to several appliance
models. It may be the case that an optional accessory
that is listed does not apply for your appliance.
Note:
Observe the installation instructions in the
accessory.
--------
Problem
Possible cause Solution
The appliance
does not work
The plug is not
plugged in.
Connect the appliance to the
electricity supply
Power cut
Check whether other kitchen
appliances are working
Faulty fuse
Check in the fuse box to make
sure that the fuse for the
appliance is OK
The lighting does
not work.
The LED lights
are defective.
Call the after-sales service.
The button illumi-
nation does not
work.
The control unit is
faulty.
Call the after
sales service.
E no.
FD no.
After-sales service
O
=1U
)'
(1U
7\SH
GB
0344 892 8979
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Accessories
Order number
Starter set for air recirculation mode (flat hood
with chimney)
Easy-change filter for starter set
DWZ0AF0U0
DWZ0AF0A0
Starter set for air recirculation mode (flat hood
without chimney)
Easy-change filter for starter set
DWZ0AF0T0
DWZ0AF0A0
Starter set for air recirculation mode (angled hood
with chimney)
Easy-change filter for starter set
DWZ0AK0U0
DWZ0AK0A0
Starter set for air recirculation mode (angled hood
without chimney)
Easy-change filter for starter set
DWZ0AK0T0
DWZ0AK0A0
Starter set for air recirculation mode with filter
that can be regenerated (flat hood with chimney)
DWZ0AF0S0
Starter set for air recirculation mode with filter
that can be regenerated (flat hood without chim-
ney)
DWZ0AF0R0
Starter set for air recirculation mode with filter
that can be regenerated (angled hood with chim-
ney)
DWZ0AK0S0
Starter set for air recirculation mode with filter
that can be regenerated (angled hood without
chimney)
DWZ0AK0R0
CleanAir air recirculation module
Easy-change filter for CleanAir air recirculation
module (cannot be regenerated)
DWZ0AX5C0
DSZ5201
Easy-change filter for CleanAir air recirculation
module (can be regenerated)
DZZ0XX0P0
