English |
19
Bosch Power Tools
F 016 L70 973 | (8.5.14)
Troubleshooting
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0844) 7360109
E-Mail: [email protected]
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: [email protected]
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: [email protected]
d.c.
Problem
Possible Cause
Corrective Action
Trimmer fails to operate
Battery discharged
Recharge battery; also see “Battery
Charging”
Battery too hot/cold
Allow to cool/warm
Battery not correctly inserted
Ensure battery is fitted on second catch
Battery disconnected accidently
Ensure battery is correctly fixed. Wait 10
seconds. Restart
Trimmer runs intermittently
Internal wiring of garden product dam-
aged
Contact Service Agent
On/Off switch defective
Contact Service Agent
Garden product labours
Grass too high
Cut in stages
Garden product does not cut
Cutting line to short/broken off
Replace cutting line
Line can not be fed
Spool empty
Replace the spool
Line inside the spool entangled
Inspect the spool, rewind if necessary
Line keeps breaking
Line inside the spool entangled
Inspect the spool, rewind if necessary
Tool suddenly stops working
Battery charging level is too low
Check charge level on battery
Recharge battery
OBJ_BUCH-1929-001.book Page 19 Thursday, May 8, 2014 9:38 AM
