Troubleshooting
Problem
Reason
Solution
No display on keypad after
power up
–
AC power or battery fuse
failure.
–
Abnormal RBGY wiring.
–
Check if the AC power
and battery fuses are
properly connected and
operate normally.
–
Re-connect RBGY.
No response to keypad
operation (wrong tone
sounds on pressing any key).
–
Abnormal RBGY wiring.
–
The keypad is locked
after many times of
wrong passwords are
entered.
–
Wrong jumper when
multiple keypads are
used.
–
Re-connect RBGY.
–
Operate after 3 minutes.
–
Set the jumper again
referring to the
information on keypad
address settings.
Constant on of the zone
indicator.
–
Wrong zone wiring.
–
Abnormal detector
function.
–
Zone EOL resistor is not
correctly connected to
the end of the detector.
–
Enter zone wiring once
again.
–
Reset the detector.
–
Correctly connect the
zone EOL resistor to the
end of the detector.
Fault indicator constant on/
flash
–
Date and time fault
displayed in
programming although
date and time are not
set.
–
Backup battery is not
connected or the voltage
of the battery connected
is lower than 12V.
–
Alarm siren is not
connected.
–
The telephone number is
incorrectly set.
–
Telephone network is
not connected.
–
The tamper switch is not
connected.
–
External module should
be used for
programming, but it not
connected actually.
–
Set date and time.
–
Connect the battery or
resume the voltage of
the battery to over 12V.
–
Connect the alarm siren
(with the alarm siren
substituted by a resistor
of 1K)
–
Correctly set the
telephone number again.
–
Connect the telephone
network.
–
Connect the tamper
switch or the short
circuit jumper.
–
Connect modules for
programming such as
DX2010, DX3010, B426,
or ITS-DX4020-G.
No response from the zone
for a short time after power
up
–
To ensure normal
operation, the system
should be left alone for a
minute after power up.
–
Operate after 1 minute.
11
AMAX panel 4000 / AMAX panel 4000
EN
Troubleshooting | en 167
Bosch Sicherheitsysteme GmbH
Installation Guide
2013.07 | 03 | F.01U.267.112
