Terms and conditions
BOS MTB offers warranty on its products on the following terms:
BOS MTB guarantees to the original purchaser that the BOS product for which they received this
warranty is free from defects in material and workmanship for one year from the date of original
retail purchase. A proof a purchase will be asked for any warranty claim. This warranty is not
transferable to a subsequent purchaser.
Wear and tear parts such as dust seals, O-rings, bushings, rear shock mounting hardware,
stanchions, threaded parts and bolts are not covered under this warranty.
Terms
This warranty is subject to legal jurisdictional or warranty rights of the country where it has been
originally purchased, which will prevail if different from the terms herein listed.
Limits
BOS MTB cannot be liable for any loss, inconvenience damages, whether direct, incidental,
consequential, resulting from the use of its products, local legislation prevailing.
Warranty exclusions
This warranty does not cover the following cases:
• Damage to products resulting from improper assembly other than listed below
• Products that have been modified by the owner or a third party
• Improper use
• Damages resulting from an accident, crash under any circumstances
• Invalid servicing procedures and servicing time frame not respected
• Replacement of the original parts by parts from others manufacturers
• Products whose serial numbers has been altered, defaced or removed.
Warranty procedure
The owner should always refer to an approved BOS center for any warranty claim. A proof a
purchase is compulsory for any warranty claim. Otherwise the warranty claim will not be
considered. Always contact BOS MTB warranty department before returning any products that
may fall under this warranty. If “the faulty parts” do not fall under warranty, the customer will be
charged for any costs in respect with warranty such as transport and package back and forth.
Warranty
