Troubleshooting Your Grill
(cont.)
Problem
Solution
Grill will not light with a match or low heat with
dial set to "HIGH" position.
• Is your gas supply fully turned on?
• Is there gas in your L.P. tank? Check your
gas level.
• Shut off gas supply, disconnect gas line at the tank,
re-connect the line to the tank.
• Make sure all the knobs are in the "OFF" position,
then open the gas supply valve on the L.P. tank
very slowly 1/4 turn, then open fully (at least two
full turns). Check flame.
• Check to ensure the gas supply line or hose is
not kinked.
• If only one burner appears low, check and clean
the burner ports if clogged or dirty.
• Check for leaks.
NOTE: Pre-heating time can take from
5-10 minutes
Flame is erratic
• Check gas connection. Look for kinked hose and
make sure gas supply valve is fully open.
• Gas level may be low.
• Grill may be in need of cleaning.
Flare-ups
• Check flavor grids and cooking grates for excess
food or grease buildup.
• Ensure grill is not placed directly in the path
of wind.
• Be sure drip tray is clean (
DO NOT
use aluminum
foil on drip tray).
NOTE: Some flare-ups may be inevitable if
cooking greasy foods.
Burner flame is mostly yellow or orange, possibly
in conjunction with smell of gas.
• Check the burner inlet for obstructions. Particularly
at air inlets for each burner.
• Grill may be in an area that is too windy.
Cart door does not align properly with cart
• Loosen the four 1/2” bolts under the grill hood that
hold grill to cart. Slide grill head left or right as
needed until door is aligned properly.
Retighten bolts.
WARNING: Move grill head gently to the left or
right on the cart! After the four bolts have been
loosened, the grill is not attached to the cart
and could fall, causing damage or
physical injury.