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down for approximately 20 minutes before you use it
again.
• Check whether the air intake or vent on the heater is
blocked. If necessary, clear the blockage.
In the event that the overheating protection turns off the ap-
pliance after a brief period, then there is probably a defect.
• Turn the appliance off again and unplug it from the
mains.
• Have the appliance checked by the dealer or by our
service.
Cleaning
WARNING:
• Before cleaning, always remove the mains plug and wait until
the appliance has cooled down.
• Make sure no water enters the openings of the appliance during
cleaning. Otherwise this might result in an electric shock or fire.
CAUTION:
• Do not use a wire brush or any abrasive items.
• Do not use any acidic or abrasive detergents.
• Clean the surface of the appliance with a soft dry cloth.
• The glass front may be wiped wet, if necessary. Then
dry it with a soft cloth.
Maintenance Instructions
The appliance is equipped with an electronically controlled
LED system that projects the flame effect. This system must
not
be serviced by the user.
Troubleshooting
Problem
Possible Cause
Solution
The appliance does not work. The appliance is not connected to mains
power.
Check the wall outlet with a different appliance.
Insert the plug properly in the wall outlet.
Check the fuse.
The appliance is defective.
Contact our service or a repair centre.
The heater and the fan are
not working.
The room temperature is higher than the
base temperature for the heating.
Check the setting for the base temperature.
Heating mode switches
off abruptly (without timer
function).
The open window detection interrupted
the heating operation.
If necessary, close the window and switch the
device on again.
The overheating protection has been
activated.
1. Switch off the appliance by using the power
switch.
2. Let the appliance cool down for at least
20 minutes before switching it on again.
The appliance is not turning
on at the programmed start
time.
The appliance has been disconnected
from the mains (possibly due to power
failure).The appliance has been reset to
the basic settings.
Check the settings of the current weekday, the
current time and the timer settings.
The flame effect does not
work.
A component is defective.
Contact our service or a repair centre.
