If, for any reason, you are not 100% satisfied with the SenseWear Armband or the SenseWear Pro
Armband, we will refund 100% of your actual purchase price, within 30 days from date the
Armband is shipped to you from BodyMedia, with no questions asked. Just call our Customer
Service department at 412-288-9982 or send an email to [email protected]
This is our way of showing that BodyMedia is committed to our customers.
1-Year Limited Warranty
Who is covered?
The Limited Warranty is valid for a SenseWear Armband or SenseWear Pro Armband purchased and
operated in the U.S. only. The Limited Warranty is non-transferable and only extends to the original
purchaser.
What is covered?
BodyMedia warrants to the original consumer/purchaser that the SenseWear Armband or the
SenseWear Pro Armband is free of defects in materials and workmanship under normal use and
service, for one (1) year from date of the Armband is shipped to you from BodyMedia (“Limited
Warranty Period”). If a defect covered by this Limited Warranty occurs during the Limited Warranty
Period, BodyMedia will, at its option, replace any defective parts, replace the entire SenseWear
Armband or SenseWear Pro Armband unit, or refund the original purchase price. THE FOREGOING
REMEDIES ARE YOUR SOLE AND EXCLUSIVE REMEDY AND BODYMEDIA'S SOLE AND EXCLUSIVE
LIABILITY FOR BREACH OF THE LIMITED WARRANTY. THE LIMITED WARRANTY IS VALID IN THE
U.S. ONLY.
What is not covered?
This Limited Warranty does not apply if the defects have been caused by improper or incorrectly
performed maintenance, negligence, accident, misuse or unreasonable use, modification,
tampering, normal wear and tear, or any other causes not related to defective materials or
workmanship. This Limited Warranty does not cover repair or replacement of the battery and
adjustable strap. Additionally, if malfunction results from use outside of the guidelines set by the
Safety Considerations or Care & Maintenance sections of the SenseWear Armband User Guide, the
Limited Warranty will not apply.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND NO OTHER
REPRESENTATIONS OR CLAIMS OF ANY NATURE SHALL BE BINDING OR OBLIGATE BODYMEDIA.
ANY IMPLIED WARRANTIES APPLICABLE TO THE SENSEWEAR PRO ARMBAND, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR WARRANTIES OF TITLE OR NONINFRINGEMENT, ARE LIMITED TO THE LIMITED
WARRANTY PERIOD ABOVE.
What is BodyMedia's limitation of liability?
Subject to applicable law, in no event shall BodyMedia’s liability to you exceed the purchase price of
the SenseWear Armband or the SenseWear Pro Armband.
IN NO EVENT SHALL BODYMEDIA OR ANY AUTHORIZED BODYMEDIA SERVICE PROVIDER BE LIABLE
FOR CONSEQUENTIAL, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES RELATED TO THE
SENSEWEAR ARMBAND OR THE SENSEWEAR PRO ARMBAND EVEN IF BODYMEDIA WAS AWARE OF
THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR
EXCLUSION OF CONSEQUENTIAL, SPECIAL, PUNITIVE OR INCIDENTAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY PROVIDES YOU
WITH SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.
How do I submit a Limited Warranty claim?