Boca Bocamodem M144EW, User Manual, Page: 30 / 84

30
14.4Kbps BOCAMODEM
SYMPTOM POSSIBLE REMEDY
• Power down your system
(INTERNAL) and re-run your
communications software. Check
software settings.
• Exit the communications program
and restart it.
• You may not have enabled auto-
answer. Use your software to enable
this function.
• If you have an answering machine, it
may be answering before the modem
can. Turn the answering machine off,
or, use the software to set auto-
answer to respond in fewer rings
than the answering machine.
• Check for any loose connections.
• Re-try the connection by dialing the
number several times. You may be
experiencing line interference.
• An incoming call may have broken
the connection if a call-waiting
feature was enabled. Disable call-
waiting and try again.
Garbled characters
(contd)
The modem does
not answer an
incoming call.
Modem
disconnects while
on-line.