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3. Refer to the Warranty Statement if the product is
covered under the five-year Boca Research, Inc.
Limited Warranty.
4. Certain parts will not be covered under the Boca
Research, Inc. Limited Warranty. Dealer installed
parts are warranted by the dealer. Parts which you
have installed yourself are covered only by the
supplier’s warranties. In these cases, Boca Research,
Inc. can identify which parts are defective, but will
not replace such parts until specific written
authorization is received from you. The cost of parts
and labor involved in making such repairs will be
billed to you C.O.D.
5. When sending the product to Boca Research, Inc.
for repairs, please be sure to include:
• the Boca Research product (BEN240 unit only)
• copy of the original invoice
• your return street address (for UPS purposes)
• phone number
• the RMA number mentioned above
Package the product securely in a container
equivalent to the original packaging, and insure the
package to protect against loss or damage during
Servicing Your Boca Product
