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Appendix C: Servicing the Boca Product
If your Boca product requires service, first contact the
authorized dealer from whom you purchased the
product. If the dealer is unable to assist you, and you
must contact Boca Research, Inc., please follow the
instructions below.
Our electronic BBS is available 24 hours a day at (407)
241-1601 and will support data transmission speeds
up to 28.8K bps with settings of N, 8, 1. If you have a
modem, the BBS may be helpful(especially during off
hours) if you have a question about product settings
or compatibility, or if you wish to download driver
software or utilities.
If the Troubleshooting section did not resolve your
problem, you may call our technical support staff for
assistance. If you haven’t referred to the
Troubleshooting section, there’s a good chance the
solution to your problem is there.
NOTE: CALLING TECHNICAL SUPPORT
WITHOUT COMPLETE AND ACCURATE
INFORMATION CONCERNING YOUR PROBLEM
MAY BE BOTH TIME-CONSUMING AND
FRUSTRATING FOR YOU.
Servicing the Boca Product
