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BOCAHUB-24Plus
1. When calling Boca Research Technical Support,
have the following information available:
• Name of product (BOCAHUB-24 Plus)
• Computer Manufacturer
• Computer Model
• Peripherals in system
• Operating System and version
If you suspect a problem with a specific program or
software package, make note of the name, version
or release number, and manufacturer of the
software.
2. Call Boca Research Technical Support Department
between the hours of 8:00 a.m. and 6:30 p.m. EST
Monday through Friday at (407) 241-8088. A
technical support specialist will be available to
discuss the problem(s) you are experiencing.
If factory service is required, you will be given a
Return Merchandise Authorization (RMA) number.
Please place this number on the outside of the
package
when you return the item(s) for service
and reference it on any correspondence included in
the package. Boca Research, Inc. will return any
product which is not accompanied by an RMA
number.
If you suspect a problem with
a specific program or software
package, make note of the
name, version or release
number, and manufacturer of
the software.
