Boca Systems M144PA, Manual

Page: 18 / 64

14.4 BOCAMODEMcard-PC
18
The modem does
not answer an
incoming call
(contd)
Modem
disconnects while
on-line.
My software does
not specifically
support this
modem.
• Contact your software publisher for
an updated modem description file
that supports your new Boca modem.
• If you have an answering machine, it
may be answering before the modem
can. Turn the answering machine off,
or, use the software to set auto-
answer to respond in fewer rings
than the answering machine.
• Make sure the modem is sent an
ATS0=1 command.
• Check for any loose connections.
• Re-try the connection by dialing the
number several times. You may be
experiencing line interference.
• An incoming call may have broken
the connection if a call-waiting
feature was enabled. Disable call-
waiting and try again.
• Send an ATS10=128 command to the
modem and retry the connection.
SYMPTOM POSSIBLE REMEDY