BOC Mitamirri MC1000, Troubleshooting Manual

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PG&P Operations
Mitamirri
Introduction
A review of calls logged with Gas Agents Service has identified that the majority of calls relate to
2 types of problems.
1. device issue
2. connectivity issue
This self help guide has been put together to give you a bit more knowledge that may help you
to resolve device or connectivity issues as they occur and not have to send your scanner back
to BOC through the repair and replace program.
However, where the guide does not help solve the fault, then it will be necessary to
report the fault through to Gas Agents Service.
Gas Agents Service will then either:
solve with over-the-phone troubleshooting
arrange replacement scanner