bObsweep WP260011 Owner'S Manual Download Page 94

Page: 94 / 98

15. My Bob just stopped while cleaning and the screen turned off. What do I do next?

Like other electronic devices with a CPU (computers, smartphones, etc.), Bob

may experience a momentary halt in his operating system. You can usually get

Bob back to work by simply flipping his power switch OFF and ON again. If this

does not solve the issue, Bob might need a mainboard reset. To do so, flip his

power switch OFF and plug the charging adapter directly into the inlet above

his power switch. Leave him to charge overnight to fully refresh his system.

16. I have a question and need to contact Bob's support team. How do I do that?

Our devoted team is always eager to help you! You can reach us by calling us for

toll-free support in the US and Canada at

1-888-549-8847

, or e-mail us at

[email protected]

To watch Bob's how-to videos, order parts, and connect with your extended bObsweep

family members, visit

owners.bobsweep.com

Summary of Contents for WP260011

Page 1: ...OWNER S MANUAL How to employ your intelligent floor cleaner bObsweep PetHair Model WP260011...

Page 2: ...aner Bob is now at your service To see Bob at his best please read the Quick Start Guide and this manual thoroughly Welcome to the bObsweep family and happy cleaning If you have any questions or conce...

Page 3: ...afety Instructions Cleaning Schedule 17 36 Troubleshooting Checkup Test 64 4 Charging Box Contents Anatomy Parts Maintenance 21 45 6 Warranty FAQs 88 Senors Get Bob Ready to Clean 58 29 11 Cleaning Mo...

Page 4: ...ing station by the cord use the cord as a handle close a door on the cord or pull the cord around sharp edges or corners Keep the cord away from heated surfaces To unplug the cord grasp the plug not t...

Page 5: ...ipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection a...

Page 6: ...sh 4 Charging Adapter 5 Remote Control 6 Flat Head Screwdriver 7 2 Side Brushes 1 Spare 8 Cleaning Tool 9 Pack of Screws and Blindfold Stickers 10 Mop Attachment 11 2 Microfiber Mopping Cloths 12 HEPA...

Page 7: ...7 4 2 1 3 Top View 1 Bumper 2 Transmitter 3 Cover Buttons 4 Display Screen Anatomy...

Page 8: ...8 R L 1 2 4 7 3 5 8 9 10 6 1 Bottom View 1 Charging Plates 2 Front Wheel 3 Side Brush 4 Main Brush 5 ON OFF Switch 6 Dustbin 7 UV Lamp 8 Battery 9 Left Wheel 10 Right Wheel...

Page 9: ...9 1 2 1 Remote Control 2 Charging Station...

Page 10: ...OT WALL FOLLOW DOCK MIN CLEANING CHARGING READY 5 4 3 2 1 Cover Buttons 1 UV Turn UV lamp OFF ON 2 PROGRAM Select Bob s cleaning program 3 MODE Select Bob s cleaning mode 4 CHARGE Send Bob to his char...

Page 11: ...Get Bob Ready to Clean Install Bob s Side Brush 12 Charge Bob 13 Bob s First Clean 14 Standby Mode 15...

Page 12: ...ers walls and other hard to reach places Install Bob s Side Brush You may use the additional side brush and screws as spares 1 2 Flip Bob over onto a flat surface Place the side brush over the empty s...

Page 13: ...the charging station Place Bob on his charging station with the metal plates on his underside sit ting on top of the nodes on his station If Bob can t find his charging station on his own the station...

Page 14: ...O SPOT WALL FOLLOW DOCK MIN CLEANING CHARGING READY Bob is now ready to clean First flip his power switch ON Then press START on his cover or AUTO on his remote and he will clean on his default settin...

Page 15: ...harging or cleaning his screen will go blank and he will enter standby mode to preserve his battery In standby mode Bob will remain asleep You can also put Bob in and out of standby mode by pressing t...

Page 16: ...CLEANING CHARGING READY UV DIRT TROUBLE NR CAPACITY AUTO SPOT WALL FOLLOW DOCK MIN CLEANING CHARGING READY To send Bob to his charging station To wake Bob press any button on his cover or the power b...

Page 17: ...Remote Control Remote Control Buttons 18 Syncing Bob s Remote 20...

Page 18: ...e requires 2 AAA batteries not included Remove the batteries if you are not using it on a regular basis Keep the remote at room temperature 1 Power 2 Auto 3 Corners 4 UV 5 Spot 6 Charge 7 Speed 8 Navi...

Page 19: ...rget a small area by traveling in a circle Spiral Track mode Charge Sends Bob to his charging station Speed Alternates between Bob s two speeds Navigational Buttons Guide Bob forward backward left or...

Page 20: ...re Bob is not on his charging station To sync Bob s remote Syncing Bob s Remote Flip Bob s power switch OFF While holding down the PAUSE button on Bob s remote flip Bob s power switch ON Bob will chir...

Page 21: ...Charging Charging Station Placement 22 Auto Charging 23 Syncing Bob s Charging Station 24 Manual Charging 26 Charging Time 27 Conserving Battery 28...

Page 22: ...harging station against a wall on a hard flat surface Make sure there is at least 10 feet 3 m of open space to the front and 2 feet 0 5 m to the sides Charging Station Placement The transmitter on Bob...

Page 23: ...FOLLOW DOCK MIN CLEANING CHARGING READY Bob automatically returns to his charging station when his battery reaches 15 capacity You can also send him to his charging station at any time by pressing CH...

Page 24: ...l need to sync the charging station if Bob has trouble finding it To sync the charging station Syncing Bob s Charging Station 1 2 Flip Bob s power switch OFF Plug the charging adapter into the chargin...

Page 25: ...25 SET Su Mo Tu We Th Fr Sa CLK 1 2 3 4 While holding down the Adjust Select button on the charging station flip Bob s power switch ON Bob will chirp twice to let you know the sync was successful...

Page 26: ...m the charging station and plug it directly into the inlet above Bob s power switch Manual Charging To charge Bob manually place him on his charging station with the metal plates on his underside sitt...

Page 27: ...MIN CLEANING CHARGING READY UV DIRT TROUBLE NR CAPACITY AUTO SPOT WALL FOLLOW DOCK MIN CLEANING CHARGING READY As soon as his battery is full Bob will display the word READY only When Bob is charging...

Page 28: ...days with his power switch ON If you will not be using him at least once every 5 days flip his power switch OFF and remove him from his station Conserving Bob s Battery 5 days To conserve Bob s batte...

Page 29: ...Cleaning Modes Cleaning Modes Overview 30 Auto 1 Robot Mode 31 Auto 2 Quick Clean 32 Auto 3 Touch up 33 Spot Cleaning 34 UV Light 35...

Page 30: ...with three automatic cleaning modes Auto 1 Robot 60 min Auto 2 Quick Clean 30 min Auto 3 Touch Up 15 min Bob will return to his charging station after every cleaning mode Choose the setting that best...

Page 31: ...OT WALL FOLLOW DOCK MIN CLEANING CHARGING READY Auto 1 Robot This is Bob s default cleaning mode Bob will thoroughly cover a large area for about an hour To select this setting Press START on Bob s co...

Page 32: ...Y UV DIRT TROUBLE NR CAPACITY AUTO SPOT WALL FOLLOW DOCK MIN CLEANING CHARGING READY Auto 2 Quick Clean 30 min Bob will quickly and efficiently clean a medium sized area for 30 minutes To select this...

Page 33: ...CHARGING READY UV DIRT TROUBLE NR CAPACITY AUTO SPOT WALL FOLLOW DOCK MIN CLEANING CHARGING READY Auto 3 Touch Up 15 min Bob will dash across a small area for 15 minutes To select this setting Press...

Page 34: ...DIRT TROUBLE NR CAPACITY AUTO SPOT WALL FOLLOW DOCK MIN CLEANING CHARGING READY Spot Cleaning Select Bob s targeted cleaning pattern Press MODE on Bob s cover until you see the word SPOT appear on hi...

Page 35: ...is cover Bob s UV light can also be toggled on and off while Bob is cleaning Spiral Track 4 min Bob will target a 5 x 5 in 1 5 x 1 5 m spill zone by spiraling outward from the center and then re versi...

Page 36: ...Cleaning Schedule Set Schedule on Charging Station 37 Set Current Time Day 38 Set Bob s Cleaning Schedule 41 Auto Resume 44...

Page 37: ...start cleaning on the time and days of your choosing through his charging station There are 5 buttons on Bob s charging station 1 On Off 2 OK Cycle 3 Time 4 Schedule 5 Adjust Select Set Schedule on C...

Page 38: ...he charging station s default time is 8 00 am The station displays 08 00 when plugged in for the first time or after being disconnected for over 8 hours To set the current time and day on Bob s chargi...

Page 39: ...39 SET Su Mo Tu We Th Fr Sa CLK 1 2 SET Su Mo Tu We Th Fr Sa CLK 1 2 Set the hour 3 4 Press the button until the digits for hours blink Use the Adjust Select button to select the current hour...

Page 40: ...s Su Sunday Mo Monday Tu Tuesday We Wednesday Th Thursday Fr Friday Sa Saturday Only press OK Cycle after you ve completely finished choosing your desired settings Press the button until the icon for...

Page 41: ...ent time and day on Bob s station you can program Bob s cleaning schedule To set Bob s cleaning schedule Set the minutes Set Bob s Cleaning Schedule 1 2 Press the button The digits for minutes will bl...

Page 42: ...Tu We Th Fr Sa CLK 1 2 SET Su Mo Tu We Th Fr Sa CLK 1 2 Set the hours 3 4 Press the button until the digits for hours blink Use the Adjust Select button to select the desired hour Move quickly on to...

Page 43: ...hasn t finished charging Press the button until the icon for the first weekday blinks Each weekday blinks for 5 seconds and then remains solid Once solid the day is selected Use the Adjust Select but...

Page 44: ...tion A broom icon and the word GO will light up at the bottom of the station s screen This means Bob is on auto resume and will automatically resume cleaning when his battery reaches full charge While...

Page 45: ...Parts Maintenance Mop 46 Dustbin 48 Filters 50 Main Brush 52 Side Brush 54 Battery 56 Storing Bob 57...

Page 46: ...g cloth with water or cleaning liquid before placing it on his mop attachment To install Bob s mop attachment Mop Press down on the mop attachment until both sides are secured Hold the mop with the pr...

Page 47: ...when Bob is cleaning carpets or rugs To do so gently press the prongs inward and lift the attachment up Bob s microfiber mopping cloth can be washed manually or in the washing machine A spare cloth i...

Page 48: ...48 To empty the dustbin Dustbin Push the center button on Bob s back to release the dustbin then slide the dustbin on Open the transparent gate to empty the bin 1 2...

Page 49: ...bin Wipe the dustbin with a dry cloth or brush it with Bob s cleaning tool When done replace the transparent gate and slide the dustbin back into Bob 1 2 Never wash the dustbin nor fill it with water...

Page 50: ...located inside the dustbin s ceiling These filters capture fine particles and allergens and prevent them from escaping the dustbin To remove the filters Filters First eject the dustbin Then pull the...

Page 51: ...for sub micron particles 2 Electrostatic Filter for fine particles 3 Mesh Filter for larger particles Use the cleaning tool to brush dust off the filters If you are using Bob regularly it is recommend...

Page 52: ...Bob s main brush using a flat head screwdriver Use the cleaning tool to re move debris from the ends of the brush as well as the brush compartment You may use a pair of scissors to cut away hair or t...

Page 53: ...53 To reinstall the main brush Replace the brush cap and insert the square end of the brush into the square notch inside the brush compartment Lower the brush into place and re tighten the screw 1 2...

Page 54: ...to sweep along corners and walls When Bob is first delivered to you his side brush is not installed To do so Use the flat head screwdriver and short screw included in Bob s box to secure the side brus...

Page 55: ...s side brush on a weekly basis To do so Remove the side brush using a flat head screw driver Replace the side brush and re tighten the screw Use the cleaning tool to remove debris on the side brush a...

Page 56: ...b s underside using a Phillips head screw driver Lift the battery out of its compartment and unplug the connecting wires 1 2 Do not let Bob sit idly with his power switch ON for more than 5 days switc...

Page 57: ...od of time unplug his charging station remove his battery and store everything in a dry place at room temperature Plug the new battery in and slide it into the empty compartment Re tighten the screws...

Page 58: ...Sensors Maintenance 59 Deactivate Edge Sensors 61 Reactivate Edge Sensors 62 Blindfold Stickers 63...

Page 59: ...wall sensors are located along his bumper and his edge sensors are located on his underside Regularly cleaning these sensors ensures that Bob keeps working at his best To do so Wipe the wall and edge...

Page 60: ...particularly dirty spot while cleaning his dirt sensors will activate the word DIRT will appear on his screen and Bob will focus his attention on the spot Bob s dirt sensors are located on the back wa...

Page 61: ...king on your carpet then you may need to temporarily deactivate his sensors To deactivate Bob s edge sensors Deactivate Edge Sensors Flip Bob s power switch ON Hold down the UV button on Bob s cover T...

Page 62: ...ARGING READY To reactivate Bob s edge sensors Hold down the UV button on Bob s cover The 5 bars on top of the screen will begin to flash After the 5 bars flash 7 times and dis appear release the UV bu...

Page 63: ...the blindfold stickers that came in his box to cover his sensors Peel off the backs of each blindfold sticker and place one onto each of Bob s four sensors Make sure each sensor is completely covered...

Page 64: ...Troubleshooting Checkup Test Trouble Numbers 65 Home Checkup Test 77 Cleaning Behavior 85 Bob s Challenges 86...

Page 65: ...ed with a two digit number on his screen Each number corresponds to a certain issue Bob is having If after attempting the suggested solutions Bob s problem persists you may want to perform a home chec...

Page 66: ...ber 00 Left Wheel What to do Start by checking the wheel for jamming Use the cleaning tool or compressed air to remove any debris that may be jamming the wheel If this does not solve the problem and B...

Page 67: ...er 01 Right Wheel What to do Start by checking the wheel for jamming Use the cleaning tool or compressed air to remove any debris that may be jamming the wheel If this does not solve the problem and B...

Page 68: ...crewdriver and clean it thoroughly from end to end see page 52 You may use a pair of scissors to cut hair or thread wrapped around the brush or a pair of tweezers to remove congestion from the notches...

Page 69: ...cleaning tool or compressed air to remove debris congesting the front wheel If the congestion is not removable from the outside detach the front wheel and remove the obstruction For a comprehensive h...

Page 70: ...rs Bob s four oval shaped edge sensors are located on his underside near his bumper What to do Wipe the sensors using a clean cloth or dust them using compressed air If Bob displays Trouble Number 04...

Page 71: ...NING CHARGING READY Trouble Number 05 Wall Sensors What to do Use a clean damp cloth to wipe away any debris from the strip on Bob s bumper Gently tap the bumper or use compressed air to clear it of d...

Page 72: ...rouble Number 06 Touch Sensors What to do Gently tap on Bob s bumper to clear out any obstructions Use compressed air to clear it of debris Press on both ends of the bumper until you hear a tiny click...

Page 73: ...rush Installation What to do Use a flat head screwdriver to remove the main brush and clean the ends You may use a pair of tweezers to remove congestion from the notches where the main brush is held M...

Page 74: ...08 Dustbin What to do Remove Bob s dustbin and empty it Turn the dustbin around and gently wipe the two metal connectors on its bottom with a dry cloth If the two metal con nectors seem damaged they m...

Page 75: ...o do Do a mainboard reset by flipping Bob s power switch OFF and plugging the adapter from his station into the inlet above his power switch Allow Bob to charge for 2 hours before asking him to clean...

Page 76: ...be below the threshold needed to properly function Remove him from the station and check his battery connection Open the battery compartment and unplug the battery Wait 30 seconds then reinstall the...

Page 77: ...case please call our customer care center at 1 888 549 8847 for toll free support in the US and Canada or email us at support bobsweep com Put Bob in checkup mode Bob will chirp three times to let you...

Page 78: ...CLEANING CAPACITY and CHARGING lit on Bob s screen If all four lights do not turn on flip Bob over and clean his edge sensors See if all four lights turn on now Lift Bob about 6 inches 15 cm off the g...

Page 79: ...ll Sensors Use a thick flat and white surface to imitate a wall in front of Bob Drag the imitation wall from the left side of Bob s bumper around to the right side UV AUTO SPOT WALL FOLLOW and DOCK wi...

Page 80: ...n with the middle of his bumper directly facing the sensor on top of his station Bob s screen should display the number 77 If you see a different number make sure that Bob s bumper is perfectly aligne...

Page 81: ...r Touch Sensors Press the UV button once more Bob s screen remains blank Press the left side of Bob s bumper and DIRT should light up on his screen release the left side and DIRT should disappear Pres...

Page 82: ...EADY Step Five Display Screen Press the UV button one more time Each icon on the screen should light up in a repeating rotation Press the UV button again and every light on Bob s screen should light u...

Page 83: ...uld spin and air should flow out of the back of Bob s dustbin If you do not feel air flowing out of the dustbin then Bob s vacuum motor may need to be replaced If the brushes are not moving remove and...

Page 84: ...ve forward Flip Bob over and you should see his UV lamp lit Do not look directly into the UV lamp Press the MODE button once more Bob s wheels should drive backwards and his UV lamp should turn off Th...

Page 85: ...Rest assured Bob will efficiently clean your home within the course of a full cycle just check his dustbin for the evidence It is best to let Bob work in his own way even if his movements appear odd M...

Page 86: ...ect edges and stairs because dark colored carpet absorbs most light it may seem like an edge to Bob s sensors If Bob displays TROUBLE NR 04 while working on dark colored carpet you may need to tempo r...

Page 87: ...ck for a few min utes and then decide to clean somewhere else This is because Bob wants to cover every spot in your home and will try his hardest to overcome any obstacle As long as Bob does not displ...

Page 88: ...Warranty FAQs Warranty Information 89 FAQs 90...

Page 89: ...ing cloths Postal charges are not covered by the warranty Additional coverage plans are available for purchase at owners bobsweep com collections coverage plans After Bob s 1 year warranty expires all...

Page 90: ...READY appears on his screen 4 How often should I empty the dustbin Bob s dustbin has a 1000 mL capacity three times larger than most robotic vacuum cleaners on the market This means you may not need...

Page 91: ...s charging station Where is the best place to put his station Bob will find his station more easily if you place it in a central location with plenty of space around it so that he may detect it from a...

Page 92: ...ll start up on his own when he is scheduled to clean or when he is on auto resume mode Bob s cleaning schedule is displayed on his charging station Bob will automatically start cleaning on the time an...

Page 93: ...R on his screen How can I fix this Bob s Trouble Number let s you know the specific reason his work has been interrupted This allows you to identify the source of the problem quickly A Trouble Number...

Page 94: ...nboard reset To do so flip his power switch OFF and plug the charging adapter directly into the inlet above his power switch Leave him to charge overnight to fully refresh his system 16 I have a quest...

Page 95: ...End User License Agreement...

Page 96: ...form of Your Software and derivatives thereof to any third party except as provided in this Agreement YOUR SOFTWARE Use and distribution of any software that you create for your Bobsweep Your Software...

Page 97: ...e you accept this Agreement and will continue until terminated as provided for in this Agree ment You may terminate this Agreement voluntarily at any time Bobsweep may terminate this Agreement at any...

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Summary of Contents for WP260011

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bObsweep WP260011, Owner'S Manual, Page: 94 / 98

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Summary of Contents for WP260011

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