14
EN
Limited Warranty
What this Warranty Covers
Horizon Hobby, Inc., (Horizon) warrants to the original pur-
chaser that the product purchased (the “Product”) will be
free from defects in materials and workmanship at the date
of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i)
cosmetic damage, (ii) damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or due to
improper use, installation, operation or maintenance, (iii)
modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized
service center, (v) Product not purchased from an authorized
Horizon dealer, or (vi) Product not compliant with applicable
technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined by Horizon to
be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replace-
ment decisions are at the sole discretion of Horizon. Proof
of purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED
IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. Further, in no event shall the liability of Horizon
exceed the individual price of the Product on which liability
is asserted. As Horizon has no control over use, setup,
final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury.
By the act of use, setup or assembly, the user accepts all
resulting liability. If you as the purchaser or user are not
prepared to accept the liability associated with the use of the
Product, purchaser is advised to return the Product immedi-
ately in new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup or
use of the Product has been started, you must contact your
local distributor or Horizon directly. This will enable Horizon
to better answer your questions and service you in the event
that you may need any assistance. For questions or assis-
tance, please visit our website at www.horizonhobby.com,
submit a Product Support Inquiry, or call 877.504.0233 toll
free to speak to a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that
original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection.
Ship via a carrier that provides tracking and insurance for
lost or damaged parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted at our facility.
An Online Service Request is available at Horizon Hobby
Service Center. If you do not have internet access, please
contact Horizon Product Support to obtain a RMA number
along with instructions for submitting your product for ser-
vice. When calling Horizon, you will be asked to provide your
complete name, street address, email address and phone
number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary
of the problem. A copy of your original sales receipt must
be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside
of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date.
Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service
or replacement decisions are at the sole discretion of
Horizon.
Non-Warranty Service
Should your service not be covered by warranty ser-
vice will be completed and payment will be required
without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase
cost.
By submitting the item for service you are agree-
ing to payment of the service without notification. Service
estimates are available upon request. You must include this
request with your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight. Horizon
accepts money orders and cashier’s checks, as well as
Visa, MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for service, you are agree-
ing to Horizon’s Terms and Conditions found on our website
Horizon Hobby Service Center.
NOTICE: Horizon service is limited to Product com-
pliant in the country of use and ownership. If non-
compliant product is received by Horizon for service,
it will be returned unserviced at the sole expense of
the purchaser.
