BMW X5 3.0i 2005, Service And Warranty Information

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Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT
PROGRAM TO PAY ALL OR PART OF THE
COST OF CERTAIN REPAIRS BEYOND THE
TERMS OF THE WARRANTY. CHECK WITH
YOUR AUTHORIZED BMW SAV CENTER TO
DETERMINE WHETHER ANY ADJUST-
MENT PROGRAM IS APPLICABLE TO YOUR
SAV.
• The same nonconformity [a failure to
conform to the written warranty that
substantially impairs the use, value or
safety of the vehicle] results in a condition
that is likely to cause death or serious
bodily injury if the vehicle is driven AND
the nonconformity has been subject to
repair two or more times by BMW or its
agents AND the buyer or lessee has
directly notified BMW of the need for the
repair of the nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW or its
agents AND the buyer has notified BMW of
the need for the repair of the nonconfor-
mity; OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW or its
agents for a cumulative total of more than
30 calendar days after delivery of the
vehicle to the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services
Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
1 (800) 831-1117
8. The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW’s written
warranty or applicable law.
9. The following remedies may not be
sought in BBB AUTO LINE: punitive or
multiple damages, attorneys’ fees, or
consequential damages other than as
provided in California Civil Code Section
1794(a) and (b).
10. You may reject the decision issued by a
BBB AUTO LINE arbitrator. If you reject the
decision, you will be free to pursue further
legal action. The arbitrator’s decision and any
findings will be admissible in a court action.
11. If you accept the arbitrator’s decision, BMW
will be bound by the decision, and will comply
with the decision within a reasonable time not
to exceed 30 days after we receive notice of
your acceptance of the decision.
12. Please call BBB AUTO LINE at 1-800-955-
5100 for further details about the program.
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