BMW X5 3.0i 2005, Service And Warranty Information

Page: 29 / 53

25
The BMW Roadside Assistance Program
reflects BMW’s commitment to your complete
satisfaction with the BMW ownership
experience.
It is available for U.S. version BMWs in all 50
states, Canada, and Puerto Rico 24 hours a
day, 365 days a year.
It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on pages 25-27).
Owner’s Eligibility
You are covered if your SAV is:
– A new BMW SAV, distributed by BMW NA,
and purchased at an authorized BMW SAV
center, OR;
– A new BMW SAV, purchased under the
BMW NA European Delivery Plan, OR;
– A new, U.S. version, BMW SAV purchased
under the Diplomatic or Military Sales
programs, operated in any of the 50 states,
Canada and Puerto Rico.
Coverage is provided for the SAV itself,
regardless of the driver. Protection is concurrent
with the New SAV Limited Warranty.
Getting Started
A temporary Roadside Assistance card can be
found inside of your vehicle portfolio. It contains
the 24-hour toll-free number for Roadside
Assistance.
For your convenience a decal, showing the
same information as the Roadside Assistance
card, has been affixed to the tool kit cover on
the trunk lid.
In a few weeks you will receive a permanent
Roadside Assistance card by mail. The date of
purchase and the vehicle identification number
(VIN) are embossed on the card.
This card should be carried by the driver of
your BMW SAV.
Calling For Assistance
The toll-free BMW Roadside Assistance
number (800-332-4269) is answered by a
BMW Roadside Assistance service represen-
tative. In order for you to receive quick and
reliable services, it is essential that you should
provide detailed and accurate information to
the service representative.
Be prepared to give:
1. Your name and address.
2. Your complete SAV Identification Number
(found on your SAVe registration or your
permanent Roadside Assistance card).
3. Model description of your vehicle.
4. Date of purchase.
5. License plate number of your SAV.
6. SAV location (including nearby crossroads/
intersections, highway mile markers, street
numbers, landmarks, etc.).
7. Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative.
8. A description of your SAV’s problem.
Specific and accurate information will
enable the Roadside Assistance service
representative to provide the proper help.
BMW Roadside Assistance