BMPRO JAYCOMMAND User Manual Download

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OWNER’S MANUAL

Summary of Contents for JAYCOMMAND

Page 1: ...OWNER S MANUAL TEAMBMPRO COM ...

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Page 3: ...t Inspired by the great outdoors we have created a range of rugged smart and reliable products to power your adventures Our range of battery power and RV management control systems gives you peace of mind when you are on the road so that you can relax in even the most far flung destinations knowing you have control over your power needs To learn more about the BMPRO range of products please visit ...

Page 4: ...or Do not operate this product or battery near any sort of liquid Do not operate this product with wet hands Do not use this product in environments that are excessively hot cold dusty or humid or where it will be exposed to magnetic fields or long periods of sunshine Such exposure may cause the product or your battery to fail catch fire or explode Clean the housing of this product lightly with a ...

Page 5: ...tes uses and can radiate radio frequency and energy If not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and...

Page 6: ...f its products Warranty is only valid if the unit has not been modified or misused by the customer CONTENTS SAFETY PRECAUTIONS 4 INFORMATION FOR THE USER 5 ABOUT THE JAYCOMMAND 8 NODE 9 UPDATING THE APP ON THE CONTROLLER 9 FIRMWARE UPDATES 9 SMARTCONNECT 9 CONTROLLER 10 MONITOR 10 CONTROL 10 DESCRIPTION OF PARTS 11 CONTROL PANEL MENU FUNCTIONS 13 PAIRING TO THE NODE 14 CANNOT PAIR TO THE NODE 15 C...

Page 7: ...NGS 32 GENERATOR VIA BLUETOOTH 33 GENERATOR VIA CLOUD 33 GENERATOR FAULT 34 GENERATOR LOCKOUT FEATURE 34 FUEL 34 FUEL PUMP RUNNING INDICATOR 34 SOLAR CONTROLLER 35 SOLAR CONTROLLER SETTINGS 37 GENERAL SETTINGS 38 UNIT CONVERSION 39 DIAGNOSTICS 40 SWITCH 42 CHECKING THE BATTERY IN YOUR SWITCH 42 REPLACING THE BATTERY IN YOUR SWITCH 42 FAQS AND TROUBLESHOOTING 43 PAIRING WITH THE NODE 43 CONTROLLER ...

Page 8: ...ABOUTTHEJAYCOMMAND The JAYCOMMAND brings smart home technology to your RV taking control and management of your RV features to new horizons Figure 1 JAYCOMMAND System Diagram 8 ...

Page 9: ... updates without the need to bring your RV to your local RV dealer The APP will need to be updated regularly to receive the latest firmware Notifications to update the NODE firmware may be received after updating the APP on the CONTROLLER These updates cannot be postponed While the NODE is powered update the NODE at the prompt to ensure that the NODE is compatible with the APP To receive notificat...

Page 10: ...u to monitor and control your RV from up to 3 personal devices via Bluetooth and even more devices using the cloud The CONTROLLER has WiFi capabilities to connect to the internet and download the latest app updates For more information see FAQs and Troubleshooting MONITOR Water tanks Temperature Tire Pressure Battery LPG and Fuel CONTROL Lighting Slide outs Awnings Jacks Heating and Cooling System...

Page 11: ... APP General Settings This button is only available on the Home Screen 4 Return Navigate to the previous page 5 Main screen Navigate to the CONTROLLER s tablet Android screen 6 Recent Applications Display a list of recently used background applications on the CONTROLLER 7 Reset Pinhole To reset the CONTROLLER insert an item eg a paper clip into the reset pinhole DESCRIPTIONOFPARTS Figure 3 The CON...

Page 12: ... 10 Motor Operation To extend EXT and retract RET any motors installed in the RV Note These buttons are also used during the pairing process between the NODE and devices such as the CONTROLLER and smartphone 11 13 Navigation Buttons Use navigation buttons to scroll through the Control Panel menu functions For more information on available functions see Menu Functions 12 Menu Display Displays the c...

Page 13: ...ODE and Clearing the NODE Awnings Navigate to the desired awning A1 Awning 1 A2 Awning 2 then press EXT or RET to operate Jacks Navigate to the desired Jack J1 Landing Jack J2 Front Stabilizing Jack J3 Rear Stabilizing Jack then press EXT or RET to operate Slide outs Navigate to the desired slide out S1 Slide out 1 S2 Slide out 2 S3 Slide out 3 S4 Slide out 4 S5 Slide out 5 S6 Slide out 6 then pre...

Page 14: ... While the NODE can be paired to a total of four devices including the CONTROLLER you can only pair one device at a time to the NODE 1 Launch the APP on your phone 2 Using the or button on the CONTROLLER navigate to the PA menu item 3 When PA appears on the display press the EXT button to start the pairing process to the NODE PA will blink for a maximum of 30 seconds or until a device is connected...

Page 15: ... OR Clear the memory of the NODE of all the previously paired devices Figure 5 Failed to connect WARNING Clearing the NODE memory will also clear the pairing between the NODE CONTROLLER After clearing the CONTROLLER will need to be paired to the NODE again CLEARING NODE OF ALL PREVIOUSLY PAIRED DEVICES 1 Go to the APP General Settings and press Bluetooth Connection 2 Press Unpair RV to unpair the ...

Page 16: ... to the PA function on the CONTROLLER display 4 Press and hold EXT until the number 1 scrolls across the CONTROLLER display The NODE is now clear of all connected devices 5 When pairing is successful you will be taken to the APP home screen and the Bluetooth icon will be visible CONGRATULATIONS YOU RE CONNECTED Figure 8 CONTROLLER Home screen after pairing successful For any additional support see...

Page 17: ...aunch the APP go to General Settings and select Remote Connection 3 Select Create account 4 Enter your Full name Email address and a password of your choice Remember to keep your password in a safe place and only share details with others if you want them to access and control your RV 5 Select Create account 6 An email will be sent to your account to verify your email address Click on the link pro...

Page 18: ...ion 2 Enter the same email address and password used in the last step OR 1 SUCCESS 2 Figure 11 CONTROLLER Home screen after pairing successful Remotely monitor and control features while in cloud control For your safety and the prevention of unintentional damage the leveling motor controls and the water pump ON switch are not controlled from the cloud 18 ...

Page 19: ...ll appear Figure 12 Error Message Figure 13 Reset Password Press RESEND VERIFICATION EMAIL to complete the email verification process FORGOT YOUR PASSWORD If you forgot the Cloud account password press Forgot your password in the login page enter your email address and press SEND EMAIL 19 ...

Page 20: ...name and password If your network is not seen make sure the Winegard is turned on and Scan again 2 After the network name and password are entered correctly press Join Figure 14 Enter network name and password to access Winegard Figure 15 Internet Preference Screen Internet Preferences You can select from the following options 4G Connect to a 4G network SIM card required WiFi Connect to an externa...

Page 21: ... changing from WiFi to 4G 4G This is seen when the Winegard is set to 4G The status of the network is also displayed e g Connected to 4G LTE NetworkName Data Plan WiFi This is seen when the Winegard is set to WiFi The status of the network is also displayed e g Connected to WiFi NetworkName Internet OFF This is seen when the Winegard is set to WiFi The status of the network is also displayed Inter...

Page 22: ...17 WiFi credentials window Save and or forget WiFi Network After the WiFi credentials are entered the WiFi network will be saved Press Done to connect last saved network Press X to delete the saved network 22 ...

Page 23: ...s of your RV remotely COMPATIBLE DEVICES The APP is compatible with Android 4 4 or later and iOS 11 or later Search for JAYCOMMAND in the Apple App Store or Google Play Figure 18 QR Codes OPERATING THE RV FROM THE APP WARNING Available features on the APP may vary according to the model of your recreational vehicle 23 ...

Page 24: ... your fresh gray and black water tanks The water levels displayed are Empty 1 3 2 3 and Full Figure 20 Water Screen APP HOME SCREEN The APP home screen provides a general overview of the key features of your RV It also provides a quick way to control specific RV lights and the RV s climate system direct from the home screen Figure 19 The APP Home Screen 24 ...

Page 25: ...ed in the RV WARNING Before operating any motors ensure the area is free from obstacles and other hazards Ensure that any persons near the RV are not in any danger from moving parts Figure 21 Leveling Screen LEVELING CONTROL If equipped the leveler can be controlled from the CONTROLLER or your smartphone Individual jack controls are also available on some models 25 ...

Page 26: ...OK Figure 23 Example of a fault MOTOR CONTROL Only one motor may be operated at a time Once a motor is in operation motor control will be disabled in any other device running the APP This does not include the leveling system To operate motors on your own device swipe to unlock the Motors screen Figure 22 Individual Jack Control 26 ...

Page 27: ...rakes This will be shown on the JAYCOMMAND unit at pin 64 The motor cannot be turned back on until the lockout is disabled If the motor is locked the APP will show a pop up Figure 25 Motor lockout The motor can be turned back on by Using the redundancy switches on the CONTROLLER Sending leveling commands with the leveler 27 ...

Page 28: ...om Cool Cool Auto or Heat to adjust the temperature between 60 F 90 F 16 C 32 C COOL COOL AUTO Cool will run the fan continuously and cycle the compressor as it needs to achieve the target temperature Cool Auto is similar but will only turn on the fan when the compressor is operating There may be a three minute delay in turning the compressor on Figure 27 Cool Cool Auto 28 ...

Page 29: ...Turn climate on 2 Select your mode of operation 3 Adjust the temperature to your desired setting if available in the selected mode 4 If the mode is set to Furnace you can then set the main A C fan to off or low Figure 29 Heat Mode There may be a three minute delay in turning the Heat pump on To prevent unwanted circulation of cool air in furnace mode the main A C fan will wait 60 seconds before co...

Page 30: ...LIGHTS SCREEN Lights can be turned on and off from the light screen Brightness can also be adjusted on certain lights Figure 30 Lights Screen 30 ...

Page 31: ...ttery and climate levels steady by using Automatic Generator Start AGS AGS will keep your levels steady by automatically turning your generator on or off To use AGS you may need to update the APP If AGS is enabled the APP will attempt to start the generator a total of four times to try and keep levels steady If there are four failed starts the APP will stop attempting to start the generator If the...

Page 32: ...r can run If the temperature of the RV climbs above the set point in the Climate screen AGS will turn the generator on and the generator will run until the temperature comes back down to the set point Both the generator will turn on and run until both the battery and climate levels reach the set points Battery levels The minimum battery voltage level which automatically starts battery charging fro...

Page 33: ...A CLOUD To turn on the generator press the Start Generator button A confirmation message will appear Swipe right on the Swipe to Enable button to start the generator Run time limits The minimum time the generator will continue to run for after the target battery voltage and or temperature is achieved can be set using this setting The maximum time is the total run time that the generator will opera...

Page 34: ...e generator is locked out The lockout can be disabled by Using the redundancy switches on the CONTROLLER Sending leveling commands with the leveler FUEL PUMP RUNNING INDICATOR If applicable a running indicator will be displayed under Fuel 1 whenever you turn the pump on Figure 33 Generator Status No Fault GENERATOR FAULT If the Generator Status indicates a fault 1 Press the Generator Stop icon 2 F...

Page 35: ...esent the battery temperature can be hidden from view The temperature can be displayed in either F or C depending on what preference has been set in the APP s General Settings Solar History The section displays the total electric charge produced in ampere hours for today yesterday and two days ago and the total charge produced over the last seven days Electric charge is displayed in ampere hours T...

Page 36: ...Controller Settings are used to configure the Solar Controller to your liking To access Solar Controller Settings 1 From the APP home screen press the Settings icon 2 Press Solar Controller Settings Figure 35 Solar Controller Settings 36 ...

Page 37: ...atus of the Solar Controller Default State On Power Up Displays the default state of the Solar Controller when powered up Battery Bank Size Allows you to set your battery bank size Battery Chemistry Displays your battery chemistry Battery Temp Sensor Installed Displays if a battery temperature sensor is installed Serial Number Displays the Solar Controller serial number Make Displays the Solar Con...

Page 38: ... the internet Set Status Settings allowing for the setting of tire pressure sensor underpressure and over temperature limits Check the wireless Battery Levels of any installed SWITCH View Energy Center Settings View Solar Controller Settings Access a digital version of the JAYCOMMAND Owner s Manual Set Motor Settings which depending on the level of controller installed can be used to set zero poin...

Page 39: ...etc Set your unit Preferences for temperature and pressure View the Diagnostics page showing any detected faults UNIT CONVERSION To change the unit of temperature go to the settings menu on the APP home screen and select Preferences From there the unit of temperature can be toggled between Celsius Fahrenheit Figure 37 About JAYCOMMAND 39 ...

Page 40: ...s on these outputs a red fault indicator will appear 2 The gas water heater has its own warning output If it signals a fault a warning will appear on the gas water heater button 3 The motor outputs do not indicate a warning if the wires are shorted 4 If a fault occurs on a Climate output e g the compressor output a fault icon will appear in the zone To clear the Climate fault diagnose that Climate...

Page 41: ...Battery Over Voltage Battery Under Voltage Battery Over Temperature Battery Under Temperature Solar Controller Over Temperature Solar Array Over Voltage Solar Array Short Circuit NOTE If Solar Controller information is set to be hidden in the Solar Controller settings no solar faults will display on the Diagnostics page Figure 39 Solar Controller Diagnostics 41 ...

Page 42: ...attery Levels page in the General Settings screen then press any button on the SWITCH you are checking Once the button has been pressed the APP will refresh with the switch battery status Figure 40 Battery Powered Wall Switches Settings LOW indicates that the battery in the wall switch needs replacing REPLACING THE BATTERY IN YOUR SWITCH To replace the battery unclip the SWITCH Button Pad Using a ...

Page 43: ...ny more devices In this case unpair one of the connected mobile devices and try again Alternatively clear all previously paired devices following the instructions in Clearing the NODE Then pair your smartphone and the CONTROLLER again CONTROLLER AND APP 3 Does the CONTROLLER connect to Wi Fi Yes the CONTROLLER can connect to your local Wi Fi network 1 Tap the Main screen icon to return to the CONT...

Page 44: ...n its menu display if there is a system error which prevents the use of the JAYCOMMAND system If you encounter an 88 error please contact your RV dealership for further assistance SWITCH 8 I ve replaced the SWITCH in my RV but it doesn t work You may need to pair the SWITCH to the NODE before you can use the switch The SWITCH is paired to the NODE in four steps 1 Using the buttons on the CONTROLLE...

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Page 46: ...Temperature 4 F to 140 F 20 C to 60 C IP Rating IP20 Approvals FCC 47 CR15 109 CAN ICES 3 B NMB 3 B IEC 61000 4 2 Level III IEC60068 2 27 Table A 1 IEC 60068 2 64 Spectrum A 3 Category 1 CONTROLLER SPECIFICATIONS Input Voltage Range 8V to 15V DC Ambient 20 C to 60 C Temperature 4 F to 140 F IP Rating IP40 Approvals FCC 47 CR15 109 CAN ICES 3 B NMB 3 B IEC 61000 4 2 Level III IEC60068 2 27 Table A ...

Page 47: ...ct is found to be in proper working order or damaged as a result of any of the warranty exclusions listed above BMPRO will not be liable for any costs charges or expenses incurred in the process of returning a product to initiate a warranty claim How Long the Warranty Lasts BMPRO warrants products against defects for a period of two years commencing from the original date of purchase Claims Proces...

Page 48: ...TEAM BMPRO COM POWERING YOUR ADVENTURES BMPRO service teambmpro com Unit 1 821 E Windsor Ave Elkhart IN 46514 USA teambmpro com ...

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