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DTA Mini Box Activation 

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You can activate their DTA in 1 of 2 ways:

 

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Online at 

www.brctv.com/alldigital

 The customer will select the option to “Activate Now”.  The 

customer will then be prompted to login to their My Blue Ridge account to activate their DTA’s.

 

o

 

By calling 800-222-5377 and pressing option 8  to Activate their DTA Mini Box.  Pleas have your Blue 
Ridge Account number and 4 digit pin number or last 4 digits of your social security number.

 

 
 

DTA Troubleshooting

 

DTA Troubleshooting Steps:  

1.

 

 “Do you have your DTA Mini Box connected yet?” 

 

If yes, continue to Step 3 

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If no, is your  television is HDMI compatible or not.   

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If using HDMI

, locate the coaxial connection coming from their wall or floor 

that may be going into their television.  You will want to unscrew that 
coaxial and connect it to the Cable In on the DTA.  You will then use the 
HDMI cable provided to connect the HDMI on the DTA to the HDMI on the 
television.  You  will then want to make sure your television is set to the 
correct HDMI input.   Finally, plug the DTA power cord into the DTA and the 
electrical outlet.   

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If using Coaxial

, locate the coaxial connection coming from your wall or 

floor that may be going into their television.  You will want to unscrew that 
coaxial and connect it to the Cable In on the DTA.  Then use the Coaxial 
cable provided to connect from the “To TV” on the DTA to the “Cable In” on 

Summary of Contents for DTA Mini Box

Page 1: ...luded in the DTA Mini Box Shipment v The following items are included in each DTA Shipment o DTA Mini Box o Power Cord o 3 foot HDMI cable o 3 foot Coaxial cable o Adhesive Velcro for mounting o Remote Control with batteries o Instruction Manual How to Install the DTA Mini Box ...

Page 2: ...r television is HDMI compatible or not If using HDMI locate the coaxial connection coming from their wall or floor that may be going into their television You will want to unscrew that coaxial and connect it to the Cable In on the DTA You will then use the HDMI cable provided to connect the HDMI on the DTA to the HDMI on the television You will then want to make sure your television is set to the ...

Page 3: ...based on what HDMI port was used on the television Do you have a VCR connected and turned on A VCR powered on and not set to channel 3 can produce a blue or black screen preventing the cable signal from getting to the TV correctly If changing the inputs does not correct the issue go back to Step 2 to confirm connections If you see a message that states to Activate Service Interruption Temp Off Air...

Page 4: ...of their DTA If a customer chooses to connect a VCR with their DTA mini box the setup would be as shown above If the customer would like to record using their VCR they will need to set up the recording similar to a digital box Meaning that the VCR should be programmed to record Channel 3 or 4 depending on the switch and then the DTA mini box will need to stay on the channel that the customer would...

Page 5: ...Connections from DTA Mini Box to Television using HDMI If using an HDMI connection the customer s television should be on the proper HDMI input depending on how they connected their DTA ...

Page 6: ...tempt to Reset TV Programming then proceed with the steps listed above to Program your Remote Control to your Television Resets only TV programming 1 Press and hold the Setup button for three seconds until the LED Indicator turns green on the remote control 2 Enter 9 8 6 on the remote control 3 The LED Indicator will blink green twice on the remote control Remote Programming Search Method 1 Turn o...

Page 7: ...ow to Reset TV Programming Resets only TV programming 1 Press and hold the Setup button for three seconds until the LED Indicator turns green on the remote control 2 Enter 9 8 6 on the remote control 3 The LED Indicator will blink green twice on the remote control How to Factory Reset the Remote Control Only to be used if remote control is not functioning properly Will reset TV programming and RF ...

Page 8: ...witch to using their coaxial connection from the DTA to the television No Picture on TV with DTA Mini Box 1 Try another channel or enter your PIN code this channel may be restricted from viewing 2 Verify that your TV is matching the setting on the DTA Mini Box For instance if you re connected using the coaxial jumper cable make sure you have the same channel selected on the TV and 3 4 switch on th...

Page 9: ...ify that the SAP feature has not been turned on Press the A button on the DTA Mini Box remote control to see if that restores sound If not press the A button again 3 If the customer s remote control was recently paired to the DTA Mini Box you may need to reset the remote control and then turn the volume all the way up before finally reprogramming the remote control to the television ...

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