10
Warranty
Blu Bathworks prides itself on excellence in technology, design and
quality control. Every effort has gone into making each Blu Bathworks
product perform to the highest standards possible and to satisfy the
Customer. Blu Bathworks provides the following limited warranties on
its products:
Limited Ceramics Residential Warranty
Blu Bathworks (“Blu”) ceramic products are warranted to the original purchaser to be free from defects in all material and workmanship
during normal residential use for a period of one (1) year from the date of purchase. Blu will, at its election, repair, provide a
replacement part or product, or make appropriate adjustment, subject to the terms and conditions set forth in this warranty.
Limited blu
•
stone
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Residential Warranty
Blu Bathworks (“Blu”) blu·stone products are warranted to the original purchaser to be free from defects in all material and
workmanship during normal residential use for a period of five (5) years from the date of purchase. Blu will, at its election, repair,
provide a replacement part or product, or make appropriate adjustment, subject to the terms and conditions set forth in this warranty.
Blu Bathworks does not recommend exceeding US/Canada maximum hot water temperature regulations of 120°F/50°C, respectively.
Exceeding stated temperatures could result in damage to blu.stone basins and bathtubs.
Limited Acrylic Bathtubs Residential Warranty
Blu Bathworks (“Blu”) acrylic bathtubs are warranted to the original purchaser to be free from defects in all material and workmanship
during normal residential use for a period of five (5) years from the date of purchase. Blu will, at its election, repair, provide a
replacement part or product, or make appropriate adjustment, subject to the terms and conditions set forth in this warranty.
Limited Tapware Residential Warranty
Blu Bathworks (“Blu”) tapware products are warranted to the original purchaser to be free from defects in all mechanical parts and
polished chrome finishes during normal residential use for as long as the original purchaser owns his or her home. Blu will, at its
election, repair, provide a replacement part or product, or make appropriate adjustment, subject to the terms and conditions set forth
in this warranty.
Limited Commercial Warranty
Blu Bathworks (“Blu”) products are warranted to the original purchaser to be free from defects in all material and workmanship during
normal usage for a period of one (1) year from the date of purchase. Blu will, at its election, repair, provide a replacement part or
product, or make appropriate adjustment, subject to the terms and conditions set forth in this warranty..
Warranty Terms and Conditions
• This warranty applies only to Blu Bathworks products distributed in North America.
• This warranty is non-transferable and is for the exclusive benefit of the original purchaser of a Blu product. This warranty may be
exercised by the original purchaser of a unit in a new residential development. Blu recommends using a professional plumber for all
installation and repair. This warranty does not apply to products that have been installed in any manner other than as set out in Blu’s
printed instructions, or to products that have been altered in any way.
• For further clarity, the above stated warranty does not cover or apply to damage attributable to:
1. Neglect, misuse, abuse, accident or negligence;
2. Normal wear and tear;
3. Proximity to salt water, dirt or lime scale, the use plumbers’ putty or inappropriate cleaners (such as those containing
abrasives, ammonia, acids, waxes, bleaches, solvents, alcohol, or any product not recommended for chrome); and
4. Damage caused by transportation, or improper storage.
• This is the only warranty of Blu, which makes no other warranty of any kind. Blu disclaims any liability for charges due to installation,
removal, shipping, or any special, incidental or consequential damages whatsoever. In no event shall the liability of Blu under this
warranty exceed the purchase price of the product.
Procedure for Warranty Service
Refer to blubathworks.com for policy and procedures relating to requests for service under the terms of this warranty. Original proof
of purchase is required. Blu is not responsible for removal or installation costs, or the costs of shipping and handling associated with
any service. Repaired or replaced products or parts are warranted only for the period remaining under the initial warranty.
