USER MANUAL | 12
11 |
Warranty
One Year Warranty - Parts Only
For one year from the date of original purchase, we will repair or replace any non-
consumable parts or components that failed due to manufacturing defects
What is NOT Covered:
♦
Consumable parts such as light bulbs and filters (stainless, aluminum,
or charcoal)
♦
Damage due to natural wear, improper maintenance, or use of abrasive
cleaning products
♦
Chips, dents, or cracks due to abuse, misuse, or improper installation
♦
Damage caused by accident, fire, floods, or natural disaster
troubleshooting
Remember to always disconnect the power and trip the correspond-
ing electrical breaker before starting any service, repair, or cleaning
of the vent hood
NOTHING WORKS (Control Panel not responding; Blower not working)
Solution 1: Turn on power at circuit breaker panel or fuse box Check for tripped breaker or blown fuse
under the black plastic cover on the rear of the hood
Solution 2: Make sure hood power cable is plugged in and powered
LIGHTS NOT TURNING ON
Solution 1: See “nothing works” above
Solution 2: Swap out lights to determine if bulbs are defective
Solution 3: Check the wiring on the lights to ensure a secure connection/no loose wires
RANGE HOOD VIBRATES WHEN BLOWER IS ON
Solution 1: Make sure the range hood has been secured properly to the ceiling or wall
Solution 2: Ensure the venting system is correct Back-pressure caused by incorrect venting not only
leads to poor performance, but can also create vibrations at the hood
Solution 3: Ensure the two nuts (one on each side) on the blowers motor’s axle are right These are ac-
cessible by removing the safety covers on each side
BLOWER SYSTEM SEEMS WEAK
Solution 1: Increase the fan speed, ensure that it is at a high enough setting
Solution 2: Make sure the ducting is sized and run correctly Range hood will not function efficiently
with insufficient duct size (IE, 9” duct over 8” hole)
Solution 3: Check to see if duct is clogged or if damper unit (half-circular flapper) is installed incor-
rectly A tight mesh on a side wall cap unit might also cause restriction to the air flow
Solution 4: Ensure the correct vent termination cap is used with whose CFM rating matches that of
each motor
AIR NOT VENTING OUT PROPERLY
Solution 1: Make sure there is at least 36” between the top of the cooking surface and the bottom of
the hood
Solution 2: Reduce the number of elbows and length of duct work Check to ensure all joints
are properly connected, sealed, and taped
Solution 3: Make sure power is on high speed for heavy cooking
Solution 4: See checks under “Blower system seems week” above
