Contents
About BlackBerry Protect..........................................................................................................................................................................................................................
3
Setting up BlackBerry Protect..................................................................................................................................................................................................................
4
Set up BlackBerry Protect.........................................................................................................................................................................................................................
4
About the BlackBerry ID............................................................................................................................................................................................................................
4
Change your BlackBerry ID information.................................................................................................................................................................................................
4
Sign in to the BlackBerry Protect application using a different BlackBerry ID..................................................................................................................................
5
Switch devices using BlackBerry Protect................................................................................................................................................................................................
5
Delete a device from your BlackBerry Protect account.........................................................................................................................................................................
5
Backing up device data.............................................................................................................................................................................................................................
6
About backing up data automatically......................................................................................................................................................................................................
6
Back up data from the BlackBerry Protect application on your device...............................................................................................................................................
6
Back up data from the BlackBerry Protect web site...............................................................................................................................................................................
6
Change automatic backup options..........................................................................................................................................................................................................
6
Change the types of data that BlackBerry Protect backs up................................................................................................................................................................
7
Backup options...........................................................................................................................................................................................................................................
7
Options for types of data to back up.......................................................................................................................................................................................................
8
Turn off backups temporarily....................................................................................................................................................................................................................
8
Troubleshooting..........................................................................................................................................................................................................................................
9
Tracking your device's location................................................................................................................................................................................................................
10
About location tracking.............................................................................................................................................................................................................................
10
Turn on location tracking..........................................................................................................................................................................................................................
10
Finding and protecting a lost device.......................................................................................................................................................................................................
11
View your device's location.......................................................................................................................................................................................................................
11
Make your lost device ring........................................................................................................................................................................................................................
11
Lock your lost device..................................................................................................................................................................................................................................
11
Display a message on your lost device....................................................................................................................................................................................................
12
Dismiss the message from your recovered device.................................................................................................................................................................................
12
Delete all data from your lost device.......................................................................................................................................................................................................
12
Troubleshooting..........................................................................................................................................................................................................................................
13
Restoring data............................................................................................................................................................................................................................................
14
Restore data................................................................................................................................................................................................................................................
14
Troubleshooting..........................................................................................................................................................................................................................................
14
Find more troubleshooting information..................................................................................................................................................................................................
15
