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Page 27
SYMPTOMS
POSSIBLE CAUSE
SOLUTIONS
Excessive
sudsing
Too much detergent or
incorrect detergent.
HE detergents are formulated
specifically for High-Efficiency
washers and contain suds reducing
agents. Only use detergent with the
High-Efficiency (HE) logo.
Water leaking
Inlet hose connection
is loose at faucet or
washer.
House drain pipes are
clogged.
Drain hose has come out
of drain or is not inserted
far enough.
A large item such as
a pillow or blanket is
above the top of the tub.
Check hoses for leaks, cracks and
splits.
Check and tighten hose connections.
The washer pumps out water very
rapidly.
Check for water backing up out of
the drain pipe during drain. If water is
seen coming out of the drain, check
for proper drain hose installation and
check for restrictions in the drain .
Contact a plumber to repair drain
pipe.
Tie drain hose to inlet hose or
standpipe to prevent it from coming
out during drain. For smaller drain
pipes, insert the drain hose into the
pipe as far as the drain hose flange.
For larger drain pipes, insert the
drain hose into the pipe 1-2 in. past
the flange .
Stop the washer and check the load.
Make sure the load does not crest
above the top edge of the tub.
Rattling and
clanking noise
Foreign objects, such
as keys, coins, or safety
pins, may be in tub or
pump.
Stop washer, check tub and drain
filter for foreign objects.
If noise continues after washer is
restarted, call for service.
Wrinkling
Washer not unloaded
promptly.
Washer overloaded.
Hot and cold water inlet
hoses are reversed.
Always remove items from the
washer as soon as the cycle is
complete.
The washer can be fully loaded, but
the tub should not be tightly packed
with items. The lid of the washer
should close easily.
Hot water rinse can set wrinkles
in garments. Check the inlet hose
connections.
TROUBLESHOOTING & WARRANTY
Summary of Contents for BPWM09W
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