![background image](http://html1.mh-extra.com/html/black-decker-1/bpwm09w/bpwm09w_instruction-manual_2766282026.webp)
Page 26
TROUBLESHOOTING & WARRANTY
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the unit still does not work
properly, contact W Appliance Co. customer service center or the nearest authorized
service center. Customer must never troubleshoot internal components.
SYMPTOMS
POSSIBLE CAUSE
SOLUTIONS
Thumping
sound
Heavy wash loads may
produce a thumping
sound. Washer load may
be out of balance.
This is normal. If sound continues,
washer is probably out of balance.
Stop and redistribute wash load.
Pause the cycle and redistribute the
load.
Vibrating noise
Packaging materials
were not removed.
Wash load may be
unevenly distributed in
the tub. Not all leveling
feet are resting firmly
and evenly on the floor.
Floor not rigid enough.
See the UNPACKING AND
REMOVING SHIPPING MATERIAL
section in the installation
instructions. Pause the cycle and
redistribute the load. See Leveling
the Washer in the Installation
Instructions. Make sure that the
floor is solid and does not flex.
See Flooring in the Installation
Requirements.
Summary of Contents for BPWM09W
Page 2: ...Page 2 ...
Page 35: ...Page 35 ...