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Black Box USBC2000-4KDUAL User Manual Download Page 14

14

CHAPTER 1: HEADLINE

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CHAPTER 4: DOCKING WIZARD UTILITY (WINDOWS)

4. DOCKING WIZARD (KM SHARING) UTILITY (WINDOWS)

4.1 LIMITATION

1.The Docking Wizard Utility does not support a VM simulation system.
2. The Docking Wizard only works on USB 3.0/USB 3.1 host ports.
3. If the Docking Wizard is operating abnormally on one PC/MAC caused by entering sleep, suspend or restart, unplug both
upstream ports, restart the software on both PC and MAC, and re-plug both upstream ports to restore the Docking Wizard’s 

functionality.

4.2 SETUP AND INSTALLATION

Follow these steps for installation.
a.  Connect the Host 1 upstream port “A” (on the docking station) to the USB-C port of Host 1, and connect the Host 2 upstream port 

“B” (on the docking station) to the USB-C port of Host 2.

b. Double-click the Black Box AppInstall.exe to start the installation, as shown below.

FIGURE 4-1. INSTALLER WIZARD SCREEN

c.  If this PC has already installed the previous version of App, the App will ask the user to uninstall it. Uninstall the previous version, 

and go back to this step to reinstall this version.

FIGURE 4-2. REMOVE APPLICATION SCREEN

Summary of Contents for USBC2000-4KDUAL

Page 1: ...24 7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM USB C DOCKING STATION 4K DUAL USBC2000 4KDUAL USER MANUAL...

Page 2: ...OS 11 3 3 DISPLAYLINK USB GRAPHICS SOFTWARE 12 3 3 1 Introduction 12 3 3 2 PC Requirements 12 3 3 3 Installation Windows 7 8 1 10 11 Setup 12 3 3 4 Installation 13 4 DOCKING WIZARD KM SHARING UTILITY...

Page 3: ...ipment away from humidity Indoor use only The equipment is only suitable for mounting at heights 6 5 feet 2 m The marking information is located at the bottom of apparatus If any of the following situ...

Page 4: ...1 macOS 10 14 or above Host Computer An available USB Type C 3 2 Gen 1x1 or above port with DP Alt mode function Compatible with Thunderbolt 3 or above NOTE Not all USB C Ports support the full functi...

Page 5: ...5 CHAPTER 1 OVERVIEW 1 877 877 2269 BLACKBOX COM NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 Optional Accessories Laptop Lock Microphone Speakers Headset...

Page 6: ...g 5A 20V LED Indicator Power on off switch 1 KVM Switch KVM Host switch by Hot Key 111 211 222 122 2 DP Ports 4K 60Hz with x 1 HDMI 4K 60Hz When DP 1 4 is supported 2 Type C Ports Support Dual 100W Po...

Page 7: ...k to USB 3 2 Gen 2 peripherals 6 1 USB Type C connector Attaches to USB 3 2 Gen 2 peripheral 2 3 2 BACK PANEL 1 2 3 4 5 6 FIGURE 2 2 BACK PANEL TABLE 2 2 BACK AND SIDE PANEL COMPONENTS NUMBER IN FIGUR...

Page 8: ...s page Then click on the Support tab and select the Docking Wizard software You may download the latest drivers for Windows macOS and Android OS from the following link http www displaylink com downlo...

Page 9: ...et USB in Host 1 Hotkey Shift Shift Pushbutton x 1 Audio Ethernet USB in Host 1 Hotkey Shift Shift Pushbutton x 2 Audio Ethernet USB in Host 2 Hotkey Shift Shift Pushbutton x 3 Audio Ethernet USB in H...

Page 10: ...m Resolution HDMI 4096 x 2160 at 30 Hz when supported by host and display DisplayPort 4096 x 2160 at 60 Hz Power 2 100 W PD from 230 W Power supply Operating Systems Supported Windows 8 1 and later Ma...

Page 11: ...wing link http www displaylink com downloads Supported operating systems include the following FIGURE 3 1 SUPPORTED OPERATING SYSTEMS 3 1 DISPLAYLINK DRIVER WINDOWS Download the latest official driver...

Page 12: ...r up to 6 additional USB Displays Resolutions up to 4K 60 Hz product dependent Rotation Layout of displays DisplayLink software also provides drivers for Audio and Ethernet 3 3 2 PC REQUIREMENTS Displ...

Page 13: ...LLATION Step 4 Connect your Docking Station and peripherals to your PC Host 3 3 4 INSTALLATION MacOS 10 14 or above DisplayLink software can be downloaded and installed from the DisplayLink website fo...

Page 14: ...the software on both PC and MAC and re plug both upstream ports to restore the Docking Wizard s functionality 4 2 SETUP AND INSTALLATION Follow these steps for installation a Connect the Host 1 upstr...

Page 15: ...gray icon in the taskbar indicates NOT connected h If the two PCs are running different versions of software a red icon indicates that the device is NOT able to run i A blue icon indicates that the c...

Page 16: ...by the master host for example the storage devices will only be shown on the master PC and the other PC is a slave PC The Switch UFP function allows users to switch the roles of master and slave PCs...

Page 17: ...rks on USB 3 0 USB 3 1 host ports 3 If Docking Wizard is operating abnormally on one PC MAC caused by entering sleep suspend or restart unplug both upstream ports restart the software on both PC and M...

Page 18: ...ER 5 DOCKING WIZARD UTILITY MAC OS d Click on Continue FIGURE 5 3 STANDARD INSTALL ON MAC e Click on Install f Enter the User Name and Password Then click on the Install Software button FIGURE 5 4 INS...

Page 19: ...PPORT 1 877 877 2269 CHAPTER 5 DOCKING WIZARD UTILITY MAC OS 1 877 877 2269 BLACKBOX COM FIGURE 5 6 PRIVACY SETTINGS i Enter the User Name and Password Then click on the Unlock button FIGURE 5 7 UNLOC...

Page 20: ...ck on Go Applications FIGURE 5 9 APPLICATIONS Start Docking Wizard FIGURE 5 10 DOCKING WIZARD 5 4 FUNCTIONS When Docking Wizard is started there are four statuses Gray icon If the hub doesn t connect...

Page 21: ...ity you can set up the relative positions of the PCs This helps to set up the mouse moving to the edge of the monitors FIGURE 5 11 CALIBRATE MOUSE SWITCHING b Switch UFP When a docking station connect...

Page 22: ...APTER 5 DOCKING WIZARD UTILITY MAC OS 1 877 877 2269 BLACKBOX COM c Advanced Settings UFP Switch Hotkey Setting You can set a hotkey in different combinations to switch UFP Mode A Figure 2 4 Click thi...

Page 23: ...deo on the attached monitor is distorted or corrupted Solutions 1 Check the video connection cables 2 Check the video resolution under Control Panel Display Change Display Setting Problem The video on...

Page 24: ...bleshooting general Problem Hosts are not powered from docking station Solutions 1 The docking station can still connect to the hosts with a USB C port that doesn t support Power Delivery must still s...

Page 25: ...ion of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense A 2 CE STATEMENT This is...

Page 26: ...ar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de cal...

Page 27: ...cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice B...

Page 28: ...NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 COPYRIGHT 2021 2022 BLACK BOX CORPORATION ALL RIGHTS RESERVED USBC2000 4KDUAL_QSG USER_REV3 PDF...

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