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To connect a ServSwitch CX Remote USB module for upgrade

1  Remove power from the ServSwitch CX Remote module. If one or both 

SAMs also need to be upgraded, ensure that they are connected to the 
ServSwitch CX Remote in the usual manner.

2  On the side of the ServSwitch CX Remote USB module, place switch 1 into 

its ON position.

3  Use the optional upgrade cable to link between the socket adjacent to the 

ServSwitch CX Remote switch block and a vacant RS232 9-way serial port of 
the computer system to be used.

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To use the KVM Firmware Uploader utility

1  Locate the KVM Firmware Uploader utility application (either on a supplied 

CD-ROM or from a download) and select the KVMUploader icon to run the 
upgrade utility. The KVM Firmware Uploader dialog will be displayed:

2  Click the 

Query Unit

 button to confirm that communication is possible with 

the CX Remote module and to establish the existing firmware details.

 

Note: The computer to which each SAM is connected must be powered 
before the respective SAM can be accessed.

 

If the application cannot contact the module, recheck the connection cable 
and click the 

Advanced...

 button to check that the correct serial port is being 

used. Change the serial port within the 

Advanced

 section, if necessary.  

  The results of the unit query will be displayed in the Device/Dongle Selection 

dialog:  

  The type and firmware revision of each discovered SAM will be displayed 

alongside the port number to which it is connected.

4  Apply power to the ServSwitch CX Remote module. The green indicator on 

the 

TO LOCAL 

 socket will flash to indicate upgrade mode.

5  On the computer, follow the instructions for using the 

KVM Firmware 

uploader utility - see opposite

After the firmware upgrade has completed  

1  Switch off the computer and disconnect the REMOTE module. Return 

REMOTE switch 1 to the OFF position.

2  Change the ServSwitch CX Remote switch 1 to the OFF position and cycle 

the power. When the power is re-applied the ServSwitch CX Remote module 
and any upgraded SAMs will operate using the new firmware.

Summary of Contents for ServSwitch KV1400A

Page 1: ...Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com CUSTOMER SUPPORT INFORMATION Novem...

Page 2: ...10 Entering using and exiting configuration mode 10 Password setting 11 Mouse switching control USB models 11 Hot plugging PS 2 style connections and mouse restoration 12 Which restore setting do I us...

Page 3: ...ows you to make adjustments to the sharpness and brightness settings to suit your own preferences Audio equipped A or AS models required for speakers Skew compensation AS models required for full 980...

Page 4: ...de cable 4 way jack connector to 9 way D type male serial connector not pictured Server Access Module supplied items Video PS 2 style mouse PS 2 style keyboard Audio USB keyboard mouse Sun keyboard mo...

Page 5: ...gher frequency networks While these uneven twists work well for Ethernet signals they can impose problems for the video signals transceived by the ServSwitch CX Remote modules The SAMs send the red gr...

Page 6: ...SAM The other end of each cable run will attach to the remote ServSwitch CX Remote module Server Access Module Category 5 5e or 6 cable to ServSwitch CX Remote module Green indicator power present Yel...

Page 7: ...m mouse From keyboard From video monitor CX Remote module 4 Insert the output connector of the power supply into the socket at the front edge of the CX Remote module labelled POWER 5 Insert the IEC co...

Page 8: ...ule labelled PWR 5 Insert the IEC connector of the supplied power lead into the corresponding socket of the power supply Connect the other end of the power lead to a nearby mains socket 6 Where necess...

Page 9: ...1 OFF Normal operation ON Before power is applied Places the ServSwitch CX Remote module into flash upgrade mode so that the internal software can be changed Please see the Flash upgrade section in th...

Page 10: ...CX Remote module will be lit To unlock the system 1 Enter the correct password and press Note Passwords are NOT case sensitive Note If an invalid password has been entered and the keyboard indicators...

Page 11: ...he standard and hotkeys are also needed for computer tasks you can change them for another combination using switches 2 and 3 on the ServSwitch CX Remote remote module 2 OFF 3 OFF Hotkeys and default...

Page 12: ...t function covered within the Miscellaneous settings section the ServSwitch CX Remote USB model may also be reset using this method 1 Connect the ServSwitch CX Remote module to a computer in the same...

Page 13: ...t is likely to support the Intellimouse format If you have a Microsoft mouse then it will usually state that it is an Intellimouse on its underside label Recognising an Intellimouse driver Before hot...

Page 14: ...d indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in sequence The speed of the sequence indicates the level of the sharpness adjustment currently applied the slower the rate the...

Page 15: ...Data signal Red video signal Green video signal Blue video signal 7 3 4 1 7 3 4 1 To use skew adjustment 1 Display a skew pattern on the appropriate computer You can either use the supplied skew patte...

Page 16: ...responding keyboard indicators will flash rapidly to show which channel is currently selected for adjustment Num Lock for Red Caps Lock for Green and Scroll Lock for Blue Advance colour timing Retard...

Page 17: ...llows you to check the current revision of the ServSwitch CX Remote USB firmware PC USB VIDEO PS 2 KEYBOARD PS 2 MOUSE PSU CX Remote SAM Leave the video monitor connected to the computer so that you c...

Page 18: ...nd to establish the existing firmware details Note The computer to which each SAM is connected must be powered before the respective SAM can be accessed If the application cannot contact the module re...

Page 19: ...is greater than the Current firmware version 5 To begin the upgrade process click the Upload Now button The progress will be shown within the dialog Should you decide not to continue with the upload...

Page 20: ...ocket outlet close to the ServSwitch CX Remote module that it is powering Replace the power adapter with a manufacturer approved type only Do not use the power adapter if the power adapter case become...

Page 21: ...b Increase the separation between the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an e...

Page 22: ...ort the need for service to the supplier or to an authorized agent Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment This...

Page 23: ...netes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros ap...

Page 24: ...uration further information 23 www ctxd com Documentation by 2007 Black Box Corporation All trademarks are acknowledged Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 United States of Am...

Page 25: ...www blackbox fr 33 1 45 606 717 33 1 45 606 747 tech blackbox fr Germany www black box de 49 811 5541 110 49 811 5541 499 techsupp black box de Italy www blackbox it 39 02 27 404 700 39 02 27 400 219...

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