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Hot plugging PS/2-style connections and mouse restoration

For computer systems that use PS/2-style keyboard and mouse connections, 
it is strongly recommended that you switch off the computer system before 
attempting to connect it via the SAM. However, if this is not possible then you 
need to ‘hot plug’ the SAM while power is still applied to the system (keyboards 
and mice with USB connections are unaffected by hot-plugging). There is 
not normally a danger of damage to the system, however, when PS/2 mouse 
communications are interrupted, often they fail to reinitialise when reconnected. 
SAMs provide a feature to reinstate mouse communications once the necessary 
connections have been made.
There are two main types of data formats used by current PC mice, these are the 
older ‘PS/2’ format and the more recent ‘IntelliMouse

®

’ format introduced by 

Microsoft. These use slightly different data arrangements and it is important to 
know which type was being used before you hot-plugged the SAM module. The 
previous setting depends both on the type of mouse and the type of driver as 
various combinations of PS/2 and Intellimouse are possible. Using the incorrect 
restore function may produce unpredictable results and require the system to be 
rebooted.

Which restore setting do I use?

The general rule is that unless both the mouse 

and

 the driver are 

both

 

Intellimouse compatible then you need to restore the mouse as ‘PS/2’. 

Recognising an Intellimouse-style mouse

The Intellimouse format was introduced to support, among other features, the 
scroll wheel function. If your mouse has a scroll wheel, then it is likely to support 
the Intellimouse format. If you have a Microsoft mouse, then it will usually state 
that it is an Intellimouse on its underside label. 

Recognising an Intellimouse driver

Before hot plugging your SAM (or afterwards using only keyboard control), 
access the Windows Control Panel and select either the 

Mouse

 option (on 

Windows NT, 2000 and XP) or the 

System

 option (on Windows 95, 98, ME). 

Look for the name of the driver, which will usually include the words 

PS/2

 or 

Intellimouse

To restore mouse operation when hot plugging:

1  Carefully connect the SAM to the system and its keyboard, mouse, monitor 

and audio output (if used).

2  Simultaneously, press the hotkeys (by default, 

 and 

) along with 

 

to enter configuration mode.

3  Enter the appropriate restore function code:   

• 

PS/2

 – press        

• 

IntelliMouse

 – press          

4  To exit configuration mode, press 

.

5  Move the mouse a short distance and check for appropriate on-screen 

cursor movement. If the mouse cursor darts erratically around the screen, 
then cease moving the mouse. This is an indication that the chosen restore 
function is incorrect. Try again using the other restore function.

Note: The restore functions predict the likely mouse resolution settings but 
may not restore the exact speed or sensitivity settings that were originally 
set. 

Microsoft and Logitech -specific mouse settings

In certain installations some Logitech mouse drivers may lose the action of the 
mouse buttons when used with the standard ‘Microsoft compatible’ signalling 
protocol used between the modules. To solve this problem, select the ‘Logitech 
compatible’ mouse signalling protocol.

To change mouse signalling protocols

1  Simultaneously, press the hotkeys (by default, 

 and 

) along with 

 

to enter configuration mode.

2  Enter the appropriate protocol code:   

• 

Microsoft compatible

 – press        

• 

Logitech compatible

 – press          

3  To exit configuration mode, press 

Summary of Contents for ServSwitch KV1400A

Page 1: ...Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com CUSTOMER SUPPORT INFORMATION Novem...

Page 2: ...10 Entering using and exiting configuration mode 10 Password setting 11 Mouse switching control USB models 11 Hot plugging PS 2 style connections and mouse restoration 12 Which restore setting do I us...

Page 3: ...ows you to make adjustments to the sharpness and brightness settings to suit your own preferences Audio equipped A or AS models required for speakers Skew compensation AS models required for full 980...

Page 4: ...de cable 4 way jack connector to 9 way D type male serial connector not pictured Server Access Module supplied items Video PS 2 style mouse PS 2 style keyboard Audio USB keyboard mouse Sun keyboard mo...

Page 5: ...gher frequency networks While these uneven twists work well for Ethernet signals they can impose problems for the video signals transceived by the ServSwitch CX Remote modules The SAMs send the red gr...

Page 6: ...SAM The other end of each cable run will attach to the remote ServSwitch CX Remote module Server Access Module Category 5 5e or 6 cable to ServSwitch CX Remote module Green indicator power present Yel...

Page 7: ...m mouse From keyboard From video monitor CX Remote module 4 Insert the output connector of the power supply into the socket at the front edge of the CX Remote module labelled POWER 5 Insert the IEC co...

Page 8: ...ule labelled PWR 5 Insert the IEC connector of the supplied power lead into the corresponding socket of the power supply Connect the other end of the power lead to a nearby mains socket 6 Where necess...

Page 9: ...1 OFF Normal operation ON Before power is applied Places the ServSwitch CX Remote module into flash upgrade mode so that the internal software can be changed Please see the Flash upgrade section in th...

Page 10: ...CX Remote module will be lit To unlock the system 1 Enter the correct password and press Note Passwords are NOT case sensitive Note If an invalid password has been entered and the keyboard indicators...

Page 11: ...he standard and hotkeys are also needed for computer tasks you can change them for another combination using switches 2 and 3 on the ServSwitch CX Remote remote module 2 OFF 3 OFF Hotkeys and default...

Page 12: ...t function covered within the Miscellaneous settings section the ServSwitch CX Remote USB model may also be reset using this method 1 Connect the ServSwitch CX Remote module to a computer in the same...

Page 13: ...t is likely to support the Intellimouse format If you have a Microsoft mouse then it will usually state that it is an Intellimouse on its underside label Recognising an Intellimouse driver Before hot...

Page 14: ...d indicators Num Lock Caps Lock and Scroll Lock will now begin to flash in sequence The speed of the sequence indicates the level of the sharpness adjustment currently applied the slower the rate the...

Page 15: ...Data signal Red video signal Green video signal Blue video signal 7 3 4 1 7 3 4 1 To use skew adjustment 1 Display a skew pattern on the appropriate computer You can either use the supplied skew patte...

Page 16: ...responding keyboard indicators will flash rapidly to show which channel is currently selected for adjustment Num Lock for Red Caps Lock for Green and Scroll Lock for Blue Advance colour timing Retard...

Page 17: ...llows you to check the current revision of the ServSwitch CX Remote USB firmware PC USB VIDEO PS 2 KEYBOARD PS 2 MOUSE PSU CX Remote SAM Leave the video monitor connected to the computer so that you c...

Page 18: ...nd to establish the existing firmware details Note The computer to which each SAM is connected must be powered before the respective SAM can be accessed If the application cannot contact the module re...

Page 19: ...is greater than the Current firmware version 5 To begin the upgrade process click the Upload Now button The progress will be shown within the dialog Should you decide not to continue with the upload...

Page 20: ...ocket outlet close to the ServSwitch CX Remote module that it is powering Replace the power adapter with a manufacturer approved type only Do not use the power adapter if the power adapter case become...

Page 21: ...b Increase the separation between the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an e...

Page 22: ...ort the need for service to the supplier or to an authorized agent Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment This...

Page 23: ...netes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros ap...

Page 24: ...uration further information 23 www ctxd com Documentation by 2007 Black Box Corporation All trademarks are acknowledged Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 United States of Am...

Page 25: ...www blackbox fr 33 1 45 606 717 33 1 45 606 747 tech blackbox fr Germany www black box de 49 811 5541 110 49 811 5541 499 techsupp black box de Italy www blackbox it 39 02 27 404 700 39 02 27 400 219...

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